BetterHelp - Therapy

#1 Therapy Platform

Price
In-App PurchaseNo
LaunchedJul 11, 2015
Store Categories

Total Ratings

United States

140K
5 star
130K
4 star
10K
3 star
1.2K
2 star
470
1 star
3K

Description

BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

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BETTERHELP – FEATURES
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• Over 30,000 licensed, accredited, and highly experienced therapists
• Match with the right therapist for you based on your needs, preferences and location
• Send your therapist a message as often as you want
• Schedule live sessions with your therapist or use the secured messenger
• Gain access to constructive, educational group webinars

PROFESSIONAL HELP, PERSONALIZED FOR YOU
Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.

LICENSED AND TRAINED THERAPISTS
There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.

HOW DOES IT WORK?
After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.

You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.

Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

HOW MUCH DOES IT COST?
The cost of therapy through BetterHelp ranges from $70 to $100 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.

Screenshots

BetterHelp - Therapy screenshot 1
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Version History

Releasing updates every 20 days on average. Last update 45 days ago.

20.1.0Feb 18, 2025

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

This version includes enhancements to better support our international users, making the app easier to use worldwide

Stay tuned for more updates!

20.0.0Jan 26, 2025

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

This version includes enhancements to better support our international users, making the app easier to use worldwide

Stay tuned for more updates!

19.3.0Jan 09, 2025

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

This version includes enhancements to better support our international users, making the app easier to use worldwide

Stay tuned for more updates!

19.2.0Dec 13, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

This version includes enhancements to better support our international users, making the app easier to use worldwide

Stay tuned for more updates!

19.1.0Dec 12, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

This version includes enhancements to better support our international users, making the app easier to use worldwide

Stay tuned for more updates!

19.0.4Dec 10, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

This version includes enhancements to better support our international users, making the app easier to use worldwide

Stay tuned for more updates!

18.4.5Oct 23, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- In this version we fixed issues with Apple Pay

18.3.0Sep 05, 2024

Thank you for using Betterhelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security. In this version we added some experimental features for an upcoming release which will improve audio and video calls for all.

18.2.0Aug 09, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

18.1.0Jul 22, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

18.0.0Jul 12, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- In this version we updated some UI bugfixes and updated our app icon

17.0.0Apr 22, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- In this version we improved live session connection stability

16.0.1Mar 21, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

13.7.1Feb 25, 2024

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

In this version 13.7.1 we added improvements to internal error handling and network performance.

13.6.7Jan 30, 2024

Thanks for updating your Betterhelp App! This update fixes various bugs we've discovered

13.4Nov 09, 2023

Thanks for updating your Betterhelp App! In this update, we've improved the video sessions functionality.

13.3Oct 31, 2023

Thanks for updating your Betterhelp App! In this update, we've improved video sessions and given you the ability to download your data from our mobile app.

13.1Sep 25, 2023

Thanks for updating your Betterhelp App! Enjoy some improvements with booking sessions as well as a few bug fixes.

13.0Aug 18, 2023

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

12.18Jun 06, 2023

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

12.17Jun 02, 2023

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

12.14May 16, 2023

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

12.12Oct 31, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- In this version we fixed a bug that caused frozen splash screens for some users

12.11Sep 01, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- In this version we increased the reliability of the app

12.10Aug 08, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- In this version we fixed issues for users outside of the United States

12.9Jul 18, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- In this version we fixed full-screen video playback

12.7Jul 05, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- In this version we added notification sounds for new messages and live session requests

12.6Jun 29, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- In this version we added Bluetooth capabilities to audio messages

12.5May 19, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

12.3Feb 11, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

12.2Feb 10, 2022

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

11.7Dec 15, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security

11.5Nov 02, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- Optimize calls to external APIs

11.3Oct 07, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- Video session improvements.

11.2Sep 24, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- Video session improvements.

11.1Aug 24, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- Video session improvements.

10.0Jul 27, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- Fix a bug where some users experience slowness on the account page.

9.10Apr 22, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- The version fixes a bug that was causing some slowness for a portion of the users.

9.9Jan 26, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates more libraries for iOS 14.

9.8Jan 11, 2021

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates libraries for iOS 14.

9.7Jul 06, 2020

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version removes code elements deprecated by Apple.

9.6Mar 23, 2020

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version improves both voice and video calling

9.5Mar 19, 2020

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes universal links

9.4Mar 03, 2020

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes audio message recording for iPads

9.3Feb 26, 2020

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version allows recorded audio messages to be sent in the app

9.2Feb 13, 2020

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version adds biometric (Face/Touch ID) authentication and improves our voice calling functionality

8.2Jun 06, 2019

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes a bug affecting a limited number of users when updating their account settings.

8.1May 17, 2019

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version enables Universal Links

8.0May 03, 2019

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates the Video Session platform

7.0Feb 04, 2019

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates the PIN Code and Video Test functionality.

6.9Jan 07, 2019

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes a bug in the login page affecting a small number of users.

6.8Nov 30, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates the App keywords

6.7Nov 22, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version we updated the sign up with Facebook functionality.

6.5Oct 08, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates our video session technology

6.4Sep 12, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes an issue affecting a small numbers of users and could not finish our intake quiz.

6.3Aug 02, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes an issue that was causing some users to erroneously see a message that there was no available internet connection.

6.2Jul 09, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version adds better handling when an internet connection is unavailable.

6.1Jun 26, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes a networking issue affecting a small number of users.

6.0.2Jun 06, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

6.0.1May 15, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

6.0.0May 14, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

5.0.1Apr 26, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

5.0Apr 25, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

4.3Mar 29, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

4.2Mar 14, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.11Feb 28, 2018

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.10Nov 30, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.9Oct 31, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.8Oct 28, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.7Oct 12, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.6Jul 18, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.5Jun 19, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.4Apr 03, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.3Mar 18, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.2Mar 01, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.1Feb 23, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

3.0Feb 21, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

2.1Feb 02, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

2.0Jan 09, 2017

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.9Dec 15, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.8Aug 10, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.7May 11, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.6Apr 19, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.5.8Feb 29, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.5.6Jan 29, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.5.2Jan 21, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.5.0Jan 12, 2016

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.4.2Nov 18, 2015

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.3.6Oct 23, 2015

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- bug fixes and improvement

1.3.5Sep 29, 2015

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- bug fixes for iOS9

1.2.8Sep 18, 2015

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

1.2.1Sep 01, 2015

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- Able to sign up as a new user
- Able to change your avatar
- Able to change your profile
- Able to change your plan
- Able to switch your counselor
- Able to review your counselor
- Able to create a new user account
- Minor bug and improvement fixes

1.1.13Jul 27, 2015

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.

- Minor improvements and bug fixes
- Added a passcode login

LaunchedJul 11, 2015
1.1.08Jul 17, 2015

- Fixed a critical bug with the sending and receiving of messages
- Fixed a timeout bug with the login
- Added vibrations and badges to messages
- Added a Apple rating feature
- Updated the color scheme

1.0-betaJul 10, 2015

Other Information