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Description

View account balances, make payments and transfers, plus go beyond everyday banking with features and tools that help you see the big picture and plan for what's next.

SECURITY & PROTECTION
Reset your user ID and password
Reset your security questions
BB&T uses advanced encryption technology
Your complete account numbers are never transmitted

PAYMENTS, TRANSFERS & DEPOSITS
Pay a bill
Transfer money between accounts
Pay a friend by email or text
Deposit a check

CUSTOMIZATION
Organize your dashboard by what's most important to you
Add a profile image
Personalize your debit card

MANAGE ACCOUNTS
Manage your BB&T accounts, account details and transactions
Link accounts, bills and investments from outside of BB&T
Temporarily disable your debit card and enable custom settings
Monitor your monthly budget and see what's left to spend
Search and view transactions by category
Easily access and manage your Marketconnect or BB&T Scott & Stringfellow accounts

CONTACT US
Call, email or schedule an appointment with your local banker
View customer service wait times and bypass the automation system
Find a local branch or ATM

OTHER TOOLS & FEATURES
View your account balance before you log on
Capture, organize and attach receipts
Calculate tips based on quality and type of service
Earn cash back on debit card purchases
Track mortgage rates and trends
View and redeem your credit card rewards

GETTING STARTED
Open a BB&T account
Enroll in online banking to get a user ID and password

SUPPORT
Contact BB&T at 888-228-6654 (888-BBT-ONLINE)

BB&T does not charge fees to download or use the U app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about their fees.

iOS Store Category:

Primary: Finance

App Store

Privacy Policy

Total Ratings

360K
5
320K
4
32K
3
6.4K
2
1.5K
1
3.6K

Screenshots

U by BB&T screenshot 1U by BB&T screenshot 2U by BB&T screenshot 3U by BB&T screenshot 4U by BB&T screenshot 5U by BB&T screenshot 6

Version History

Launched Jun 01, 2015 (over 5 years ago).

Releasing new versions every about 1 month, on average.

Sep 17
2020
(Current)
Version 2.5.1

Bug fixes and enhancements

Aug 26
2020
Version 2.5.0

Bug fixes and enhancements

Jun 24
2020
Version 2.4.1

Bug fixes and enhancements

Apr 09
2020
Version 2.4.0

· Zelle® Contacts updated for Accessibility
· Pre-filled direct deposit forms for deposit accounts

Feb 11
2020
Version 2.3.1

Bug fixes and Enhancements

Jan 21
2020
Version 2.3.0

· New look for Zelle® activity
· Zelle® Enrollment updated for Accessibility
· Additional bug fixes and enhancements

Nov 05
2019
Version 2.2.0

· Enhanced search for your Zelle® activity
· Small Business users can now enroll in premium business services
· Small Business users enrolled in payment services can now send ACH and Wires
· Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Aug 20
2019
Version 2.1.0

· Stay informed with Zelle® text alerts
· Keep up to date on your profile with Logon History
· Zelle® Request Money updated for Accessibility
· Additional bug fixes and enhancements

Jul 18
2019
Version 2.0.1

· New Small Business Online Banking features
· Request Money with Zelle®
· Additional bug fixes and enhancements

Jul 02
2019
Version 2.0.0

· New Small Business Online Banking features
· Request Money with Zelle®
· Additional bug fixes and enhancements

May 20
2019
Version 1.10.1

Bug fixes and enhancements

Apr 23
2019
Version 1.10.0

• New features for small business owners
• Authentication updated for Accessibility
• Additional bug fixes and enhancements

Feb 19
2019
Version 1.9.0

· New self-service feature to retrieve your User ID
· Enhanced Trust account details
· PlanTrac retirement accounts included in Plan & Analyze
· Authentication updated for Accessibility
· Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Feb 05
2019
Version 1.8.1

•Additional security enhancements
•Setup AutoPay to save time on credit card payments
•Access Quick View Balance on your Apple Watch
•View your PlanTrac account and track your retirement savings
•Manage your in-app features with our updated Profile & Settings
•Additional bug fixes and improvements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Dec 19
2018
Version 1.8.0

•Setup AutoPay to save time on credit card payments
•View your PlanTrac account and track your retirement savings
•Manage your in-app features with our updated Profile & Settings
•Access Quick View Balance on your Apple Watch
•Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Oct 25
2018
Version 1.7.9

•Quickly and easily update your address
•Add Quick View Balance and Deals Widgets to your device
•Clearer view of consumer loan details
•New and improved security questions for authentication
•Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Aug 21
2018
Version 1.7.8

· Mobile check deposits are now available the next business day
· View and manage your advisor team through the My Advisor Team tile
· Make principal only payments on consumer loans
· Additional bug fixes and enhancements

Jun 19
2018
Version 1.7.7

•Manage credit and debit cards with new card control features
•Updates to mobile check deposit
•Enhancements for Wealth clients
•Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Apr 24
2018
Version 1.7.5

•Send money with Zelle® using Siri Payment
•Stay informed with push notifications
•Dispute suspicious transactions associated with your debit card
•Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Feb 21
2018
Version 1.7.4

•Temporarily turn your credit card on or off with new card controls.
•Updated Profile & Settings, making it easier to manage your app features.
•Better manage your Plan & Analyze linked accounts.
•Enhancements for Wealth clients.
•Additional bug fixes and enhancements.

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Feb 13
2018
Version 1.7.3

•Temporarily turn your credit card on or off with new card controls.
•Updated Profile & Settings, making it easier to manage your app features.
•Better manage your Plan & Analyze linked accounts.
•Enhancements for Wealth clients.
•Additional bug fixes and enhancements.

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com

Dec 19
2017
Version 1.7.2

Thanks for using U by BB&T! We continually update our app to make banking better for you. Our latest version brings new features including:

•Log on with Face ID.
•Enhanced search in Bill Pay, Transactions and Transfers.
•Make payments and transfers faster with improvements to the Pay and Transfer dashboard tile.
•Manage Overdraft Protection and Review options for your accounts.
•Enhanced Overdraft details within account transaction history.
•Updated Plan & Analyze features are easier than ever to use.
•Additional bug fixes and enhancements.

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com.

Nov 02
2017
Version 1.7.1

Thanks for using U by BB&T! We continually update our app to make banking better for you. Our latest version brings new features including:

· Enhanced mobile check deposit with automated image capturing.
· Manage text and email alerts for credit cards, bill pay and more.
· Show/hide accounts in the app.
· Create account nicknames for easy identification.
· Pay bills faster with enhancements.
· Add/edit emails for alerts through profile and settings.
· Additional bug fixes and enhancements.

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com.

Sep 21
2017
Version 1.7

Thanks for using U by BB&T! We continually update our app to make banking better for you. Our latest version brings new features including:
· Text and Email Alerts: Manage alerts like balances, deposits/withdrawals, checks and overdrafts. Additional alerts coming soon.

· Outside Account Transfers: Add non-BB&T accounts to transfer money to or from your BB&T accounts.

· BB&T Investment Accounts: Easily access and manage your Marketconnect or Scott & Stringfellow accounts.

· Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com.

Aug 03
2017
Version 1.6.6

Thanks for using U by BB&T! We continually update our app to make banking better for you. Our latest version brings new features including:
•One-Touch Navigation: Quickly access Transfers, Bill Pay, Deposits and more at the bottom of your screen.
•Refreshed Account Details: Easily view account info and access related services.
•Credit Card and Loan Payments: Pay your loan and credit card from both BB&T and non-BB&T accounts.
•Electronic Statements: View your electronic statements and edit delivery settings.
•Simplified Debit Card Management: Control and monitor your debit card usage and quickly freeze your card if lost.
•Real-time Balances for Investment Accounts: Get daily updates for your investment account balances.
•Additional bug fixes and enhancements

Enjoying our app? Rate us in the store. Have a question or comment? Email us at Mobile@BBandT.com.

May 04
2017
Version 1.6.5

• Access all of your account services in new page
• View Dashboard message to get tips and discover new features
• Improved transaction search
• Bug fixes and enhancements

Mar 27
2017
Version 1.6.4

•Plan & Analyze: linked account issues can be updated in the app
•Link to BB&T Home Mortgage Online added

Feb 08
2017
Version 1.6.3

•Deposit more with increased mobile check deposit limits
•Get BB&T Deals when you pay with your BB&T credit card
•Transfer credit card balances to your BB&T credit card
•Make a mortgage payment
•Stop payment on checks
•Order new checks and supplies
•Access your 2016 original 1098 mortgage doc

Dec 15
2016
Version 1.6.2

• Already have a User ID?  Complete your online enrollment in the app
• Transfer money to non-BB&T accounts
• Activate BB&T credit cards
• Learn about BB&T products and services, plus open a new account
• Access a variety of financial calculators (Mortgage, College, Retirement and more)
• Additional bug fixes and enhancements

Nov 23
2016
Version 1.6.1

Fixed logon issue impacting some iOS 7 users

Nov 10
2016
Version 1.6.0

• Log in with Touch ID
• Get started with Plan & Analyze from the app
• Track your spending with the Budget tile
• Connect with Visa Checkout
• Enter a one-time passcode for Security Verification
• Additional enhancements and bug fixes

Oct 06
2016
Version 1.5.5

Bug Fixes and Enhancements

Sep 24
2016
Version 1.5.4

Bug Fixes and Enhancements

Sep 08
2016
Version 1.5.3

• Touch ID will continue to roll out in the coming weeks
• Create stronger password with new rules
• Additional enhancements and bug fixes

Aug 09
2016
Version 1.5.2

Additional enhancements and bug fixes

Jul 14
2016
Version 1.5.1

•Touch ID will be available in the coming weeks
•Create a stronger password with new options
•Forgot your password? Reset it right from your logon screen
•Quick link navigation for scheduling and reviewing payments and transfers
•Additional enhancements and bug fixes

May 11
2016
Version 1.5.0

Calendar added to Bill Pay and Transfers
Additional enhancements and bug fixes

Like the U by BB&T app? Let us know with a quick app review!

Feb 01
2016
Version 1.4.2

Fixed a minor issue some clients experienced with Quick View Balance
Resolved issue with turning off background app refresh
Added check number to transaction details
Included reference number in payment details
Added ability to manage multiple debit cards

Jan 07
2016
Version 1.4.1

Fixed issue where some linked accounts were not showing up
Bug fixes and enhancements

Nov 12
2015
Version 1.4.0

Earn cash back with BB&T Deals
Bug fixes and enhancements

Oct 05
2015
Version 1.3.0

Set default banker
Activate new debit card
Enhancements and bug fixes

New iPad features
Pay and transfer from dashboard
Select and drag to organize tiles

Sep 03
2015
Version 1.2.1

Send money to family and friends
Link accounts from other banks
Bug fixes and enhancements

Aug 17
2015
Version 1.2.0

Add, edit and manage bill pay recipients
Temporarily disable debit card
Custom debit card limits
Bug fixes and enhancements

Jul 07
2015
Version 1.1.0

Unique logon backgrounds by location
Universal app to support iPad and iPhone

Jun 01
2015
Version 1.0.0

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