VCA Retriever+

Price
In-App PurchaseNo
LaunchedNov 03, 2022
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Total Ratings

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Description

Welcome to VCA Retriever+, your all-in-one mobile companion app with VCA Animal Hospitals. Experience freedom with mobile access to at-hospital appointment management, on-demand communication with clients, and ease of uploading medical documents and notes.

Be with people and animals, not behind a desk!

Core Features:
• Check in and out appointments
• Update and review Patient and Client information
• Sign and Scan documents
• Scribe Medical Notes
• Upload Medical Photos and Diagrams
• Two-way Client Chat and voice calling
• Manage Communication Tasks

Screenshots

VCA Retriever+ screenshot 1
VCA Retriever+ screenshot 2

Version History

Releasing updates every 15 days on average. Last update 20 days ago.

1.9.1528Apr 04, 2025

Fixes
• Sign Forms - Fixed an issue causing client and patient info to not prefill on New Client, Euthanasia, and Marketing Release forms

1.9.1484Apr 01, 2025

New Feature:
• Check-In - You are now able to check in multiple pets with the same owner all at once!
• Scribe - When recordings cannot be saved for any reason, it will be stored on your device for you to retry the save at your convenience. Please ensure you have a stable network connection.

Improvements
• Calendar - Changes have been made to better track the date users expect to see when loading the app.
• General performance and fixes

1.9.1411Mar 20, 2025

Improvements
• Treatment Plans - a new fix has been applied to address the crashing of Treatment Plans

1.9.1352Mar 17, 2025

Improvements
• Checkout - fixed a number of issues around stability, errors and hangs
• Passcode - fixed the issue causing passcode to be required consequetively multiple times

1.9.1270Mar 07, 2025

Improvements
• Treatment Plans - fixed another issue causing the app to crash while in use.
• Scribe - improved stability around recordings
• Medical Photo - improved performance around uploading multiple photos
• Video Visits - improved performance of video connection on pickup
• Calendar - New icon now appears accurately against client/patient names

1.9.1215Feb 18, 2025

New Features:
• Video Visits are now supported in Retriever+

Improvements
• Fixed an issue causing Treatment Plans to crash while in use
• Fixed an issue causing certain Checkouts to be processed twice
• Optimized Retriever+'s use of device storage usage, which should positively impact performance
• Fixed an issue with sending recordings to Scribe
• Communication Tasks and Check-in notifications will not be received when opted out

1.9.1098Jan 22, 2025

New Features:
- Chat can now be filtered by Read/Unraed status
- Treatment plans includes multiple-day plan, instead of only showing the first day
- Introduce "selfie cam" and enhance the camera button position

Improvements
- Treatment plans now show quantity of items
- Check out: Minimize inifite loading error and keeps the card reader connecting after cancelling payment
- Patient photo: Resolve compression issue and capturing photo noise
- General performance improvements

1.9.948Dec 10, 2024

Improvements
• Updates to support Canadian hospitals
• General bug fixes and improvements

1.9.840Nov 26, 2024

New Features:
• Patient Profile's Rx History is now separated by Current and Discontinued!

Improvements
• Enlarged the interactable signature pad in Sign Forms
• Passcode is no longer required after scanning a document - You will return to the Patient's Profile for any further tasks

1.9.741Nov 11, 2024

New Features:
• Send new Patient Photos to client

Improvements
• Fixed Checkout issue around payment intent error
• Fixed Check In issue around envelope appointments
• Fixed navigation issues around push notifications

1.9.714Oct 31, 2024

New Features:
• Access all document options from Pet Profile with a new + button
• Upload Medical Photos and Diagrams
• Manage Chats with mark unread and deletion
• Initiate voice call with clients to your elected number
• Appointment and Communication Task notifications

Existing Features:
• Check in and out appointments
• Update and review Patient and Client information
• Sign and Scan documents
• Scribe Medical Notes
• Two-way Client Chat
• Manage Communication Tasks

1.9.680Oct 25, 2024

Important Announcement:
We want to inform you that this app will no longer receive updates after this version. We invite you to search for and install the new VCA Retriever+ app in the App Store for the continued updates with latest features and fixes.

We apologize for this inconvenience and thank you for your support.
For support, please contact janet.fan@vca.com

1.9.557Oct 12, 2024

This build contains changes that removes Upload Medical Photos, Chat (Search by messages, mark conversations as unread and delete conversations) and Audio Calling clients.

Bug fixes:
* Fixed the an issue where Pet Weight was being updated incorrectly

1.9.411Oct 08, 2024

New Feature!
* Upload Medical Photos - Just open a Patient's Profile and tap on the new light blue button!
* Chat - Search by messages, mark conversations as unread and delete conversations!
* Audio Call clients via Contacts!

Bug fixes:
* Passcode - You no longer need to enter passcode a second time after some flows
* Error handling - When the app is unable to proceed, you should be prompted a new screen where you can report the issue to us
* General performance improvements

1.9.164Sep 03, 2024

New Feature!
* Chat - Edit photos before sending and upload them directly to patient documents by tapping the upload button.
* Check In - Pet weight is back in Check In and Pet Profile! KG is supported and updates to file only when altered.

Bug fixes:
* Calendar - Walk-in appointments now show reliably.
* Checkout - Improved card reader connection stability.
* Scan Documents - Fixed unexpected scan flow exits.
* Pet Profile - Reminders now display correctly.
* General performance improvements.

1.9.107Aug 26, 2024

New Feature!
Forward Signed Documents - You are now be able to forward a copy of any signed document to client emails immediately after completion.

New bug fixes:
* Check In - Fixed the issue where client details would not be marked as confirmed on WW when no changes were made during the Check In flow.
* Checkout - Fixed the issue where checkout cannot be started due to a 'payment intent' error
* General usability and performance improvements

1.9.76Aug 15, 2024

This release contains bug fixes and performance improvements pertaining to:
* Contacts - corrected sort order of results when search is applied
* Tasks - fixed an indefinite loading issue
* General usability and performance improvements

1.9.45Aug 12, 2024

New Feature!
* Copy Chat message - you can now long press on any text message to copy to clipboard and paste anywhere!

This release contains bug fixes and performance improvements pertaining to:
* Checkout - Fixed an issue where patients who are no longer active during an appointment could not be checked out

* General usability and performance improvements

1.8.182Aug 01, 2024

This release contains bug fixes and performance improvements pertaining to:
* Ready for Checkout list - Appointments listed in this tab are now accurate when refreshed.
* Adding Client Phone Numbers - This no longer adds an extension.
* General usability and performance improvements

1.8.159Jul 24, 2024

This release has bug fixes and performance improvements.

1.8.152Jul 16, 2024

This release has bug fixes and performance improvements.

1.8.142Jul 11, 2024

New Feature!
* Update Patient weight from Patient Details - Patient weight may now be updated from the Check In flow and manually through Edit Patient Details. You can also view the patient's current weight from their Patient Details section!

This release contains bug fixes and performance improvements pertaining to:
* Emailing copy of Treatment Plan/Invoice - the email dropdown no longer shows the wrong email option
* General usability and performance improvements

1.7.1330Jun 24, 2024

This release contains bug fixes and performance improvements pertaining to:
* Scribe - fixed issues Scribe button not updating on Calendar
* Holiday Auto Reply - Start and End date time misalignment
* General performance tweaks

1.7.1305Jun 06, 2024

This release contains bug fixes and performance improvements pertaining to:
* Scribe - fixed issues around saving of recordings
* Checkout - fixed card reader connectivity issues
* General performance tweaks

1.7.977May 01, 2024

This release has bug fixes and performance improvements.

1.7.769Apr 18, 2024

Switch Hospitals: Doctors can now more seamlessly switch between hospitals within the app
Communication Tasks: Ability to create new communication tasks, view, and update existing ones
Streamlined checkout process: The "Ready to Checkout" tab aggregates all ready for checkout medical and grooming appointment and product orders
Patient Silhouettes: Accurate patient profile avatars based on species
Update Client/Patient Details: Ability to update client/pet details for all clients and pets
Fixed bugs with checkout charges, checkouts with 100% discounts and multi-pet checkout

1.7.735Apr 09, 2024

This release contains:
Ability to use VCA Messenger, which is two-way SMS chat communication between hospitals and clients
Refresh button on the Appointments Dashboard
Ability to set up holiday and other auto replies, Messenger signature and Do Not Disturb schedules
Bug Fixes:
Better checkout card terminal connectivity, where the app will remember the last connected card terminal

1.7.492Mar 27, 2024

This release contains:
Ability to use VCA Messenger, which is two-way SMS chat communication between hospitals and clients
Refresh button on the Appointments Dashboard
Ability to set up holiday and other auto replies, Messenger signature and Do Not Disturb schedules
Bug Fixes:
Better checkout card terminal connectivity, where the app will remember the last connected card terminal

1.7.349Feb 19, 2024

This release contains:
Fix for infinite login loop
Non-DVMs can save medical recordings
Correct calendar displayed based on logged in user

1.7.238Jan 15, 2024

This release contains:
Stripe terminal firmware version visibility
Check in issues when there is missing information
Multi pet check out support
Performance improvements upon loading screens after unlocking device

LaunchedNov 03, 2022

Other Information