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Description

AFmobile®

Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®.

Manage your benefits:
File and track claims
View policy to see what’s covered
Access electronic EOBs

Connect to your reimbursement account funds:
File claims and check account balance
See recent Benefits Debit Card transactions and details
Store receipts or other documentation images

Stay close to your account:
Elect text and email notifications
Manage personal information
Enroll in direct deposit

AFmobile is a great tool when preparing for your enrollment. The app allows you to:
Calculate pre-tax savings,
Determine how much to contribute to your FSA, and
Learn about the importance of benefits and which options are available to you.

Your account balance may not reflect recent pending Benefits Debit Card transactions.

There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/mobile/forms/app-feedback/.

iOS Store Category:

Primary: Finance

Secondary: Utilities

App Store

Privacy Policy

Total Ratings

39K
5
33K
4
4.9K
3
760
2
100
1
160

Screenshots

AFmobile® screenshot 1AFmobile® screenshot 2AFmobile® screenshot 3AFmobile® screenshot 4AFmobile® screenshot 5AFmobile® screenshot 6AFmobile® screenshot 7AFmobile® screenshot 8AFmobile® screenshot 9AFmobile® screenshot 10

Version History

Launched Jun 03, 2013 (over 7 years ago).

Releasing new versions every about 1 month, on average.

Oct 02
2020
(Current)
Version 3.16.2

Thanks for using AFmobile! We update our app regularly to ensure you have the best experience.

This update includes:
• Ability to file pregnancy AFQuickclaims®

Jun 30
2020
Version 3.15.0

Thanks for using AFmobile! We update our app regularly to ensure you have the best experience.

This update includes:
• Simplified address, phone, and email settings for reimbursement participants.
• Minor bug fixes and improvements.

Jun 02
2020
Version 3.14.1

Thanks for using AFmobile! We update our app regularly to ensure you have the best experience.

Here is what you will find in our latest update:
• Minor bug fixes

May 27
2020
Version 3.14.0

Thanks for using AFmobile! We update our app regularly to ensure you have the best experience.

Here is what you will find in our latest update:
• Enhanced security update
• Bug fixes and improvements

Jan 24
2020
Version 3.13.2

Thank you for using the AFmobile app! We regularly update our app to provide you with the best possible experience.

Here are the enhancements you will find in our latest update:
• Bug Fixes

Dec 16
2019
Version 3.13.0

Thank you for using AFmobile! This update includes:

• Updated login screen
• Registration enhancements
• Minor bug fixes

Nov 05
2019
Version 3.12.1

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.

• Minor bug fixes and enhancements.

Oct 23
2019
Version 3.12.0

Thank you for using the AFmobile app! We regularly update our app to provide you with the best possible experience.

Here's what you will find in our latest update:
• Improved Forgot Username and Forgot Password experience!

Oct 18
2019
Version 3.11.3

Thank you for using the AFmobile app! We regularly update our app to provide you with the best possible experience.

Here are the enhancements you will find in our latest update:
• Bug Fixes

Oct 04
2019
Version 3.11.2

Thank you for using the AFmobile app! We regularly update our app to provide you with the best possible experience.

Here are the enhancements you will find in our latest update:
• Bug Fixes

Oct 02
2019
Version 3.11.1

Thank you for using the AFmobile app! We regularly update our app to provide you with the best possible experience.

Here are the enhancements you will find in our latest update:
• Bug Fixes

Sep 19
2019
Version 3.11.0

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.

This update includes:
• iOS 13 update

Aug 01
2019
Version 3.10.1

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.

May 23
2019
Version 3.10.0

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.

May 14
2019
Version 3.9.1

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.
This update includes:

• Enhancements to reimbursement document upload
• Improvements to viewing reimbursement claims

May 02
2019
Version 3.9.0

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.

This update includes:
• Enhancements to reimbursement document upload 
• Improvements to viewing reimbursement claims

Apr 12
2019
Version 3.8.2

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.

This update includes:
• Improvements to profile view

Apr 04
2019
Version 3.8.1

We’re hard at work on AFmobile. Each new version of the app will improve performance or add new features.

This update includes:

• Improvements to profile view

Mar 04
2019
Version 3.8.0

We’re hard at work on new features and updates to improve AFMobile. Each new version of the app will improve speed, performance or add new features.

This update includes:
• Redesigned login screen

Feb 07
2019
Version 3.7.1

Thank you for using AFmobile! We've included additional fixes with our latest features and improvements.

• View a list of your reimbursement accounts
• Check your account balance(s) in the app, using Apple Watch, or by talking to Siri
• Review transaction history
• Enable our Today View widget to view reimbursement account information without having to log in
• Log in faster with Remember Username
• Improved speed and performance for users

Feb 01
2019
Version 3.7.0

Thank you for using AFmobile! We have new features and improvements!
• View a list of your reimbursement accounts
• Check your account balance(s) in the app, using Apple Watch, or by talking to Siri
• Review transaction history
• Enable our Today View widget to view reimbursement account information without having to log in
• Log in faster with Remember Username
• Improved speed and performance for users

Dec 12
2018
Version 3.6.7

Fix for Security Question Bug

Nov 15
2018
Version 3.6.6

We’re hard at work on new features and updates to improve AFMobile. Each new version of the app will improve speed, performance or add new features.

Nov 12
2018
Version 3.6.5

New updates are consistently added to improve the performance of AFmobile.

The most recent update includes the ability to manage your HSA in AFmobile.

Oct 18
2018
Version 3.6.4

We’re hard at work on new features and updates to improve AFMobile. Each new version of the app will improve speed, performance or add new features.

This update includes:
• Improved support for iOS 12

Sep 17
2018
Version 3.6.3

We’re hard at work on new features and updates to improve AFMobile. Each new version of the app will improve speed, performance or add new features.

This update includes:
• Additional security settings available in your profile
• Claims sorted by processed date

Jul 05
2018
Version 3.6.2

• Bug Fixes

Jun 20
2018
Version 3.6.1

• Improvements and Enhancements

Apr 30
2018
Version 3.6.0

• New Features and Enhancements to Reimbursement Accounts

Apr 09
2018
Version 3.5.1

• Minor enhancements and bug fixes

Feb 22
2018
Version 3.5.0

• Ability to opt into email or text message notifications regarding your insurance benefits

Feb 01
2018
Version 3.4.1

Bug Fixes

Jan 17
2018
Version 3.4.0

• iOS 11 & iPhone X Support
• Apple Watch App
• Siri Account Search
• Today Widget
• Redesigned Profile Page

Sep 27
2017
Version 3.3.1

Various improvements and bug fixes

Aug 07
2017
Version 3.3.0

Introducing AFQuick Claims:

If you have a Cancer, Critical Illness, or Accident Only Policy, you could receive quick processing on eligible claims! When you submit eligible claims for diagnostic testing or wellness and health screening benefits under one of those three policies, your benefit may be paid in as little as one day when you’re enrolled in direct deposit.

Benefits Claims Enhancements:

You now have easy access to your processed and in-process benefits claims with the new claims list. This also includes the ability to see your most recent claims right from the dashboard. For processed claims, you can download your explanation of benefits as a PDF with the ability to export or print.

Jul 20
2017
Version 3.2.1

Bug Fixes

May 23
2017
Version 3.2.0

Recent updates to AFmobile® allow you to:

• Submit insurance claims easily and quickly
• View your monthly premium amounts (and annuity balances) straight from the dashboard
• Customize your dashboard to quickly get to your most used functions
• Import and export your PDFs and images using the all new document gallery
• And more!​

May 15
2017
Version 3.1.3

Bug Fixes

Jan 18
2017
Version 3.1.2

Thanks for using the AFmobile app! We’re working hard to improve your experience! Here’s what’s new in this update:

• Fix for missing benefits button
• Fix for contact us links

Jan 12
2017
Version 3.1.1

Thanks for using the AFmobile app! We’re working hard to improve your experience! Here’s what’s new in this update:

• TouchID bug fix
• Image submission bug fix
• Minor style enhancements

Nov 21
2016
Version 3.1.0

What’s New in Version 3.1.0
· It's now easier to access your benefits from within the app​ with single sign-on
· Created an all new direct deposit page allowing you to add or edit your direct deposit information within the app

Oct 27
2016
Version 3.0.1

Thank you for using AFmobile®! We have an all-new dashboard that automatically shows the account owner their current FSA or HRA balance and election amount. You will now have direct access to the FSA Store which allows users to shop online for items with FSA dollars. Another feature we added is push notifications for FSA and HRA claim status updates; customers now have the option to receive alerts to their phone. The two notifications are: “Your claim has been received” and “Your claim has been processed.”

This update also includes bug fixes and performance enhancements to improve your experience.

Oct 20
2016
Version 3.0.0

Thank you for using AFmobile®! We have added an all-new dashboard that automatically shows the account owner their current FSA or HRA balance and election amount. You will now have direct access to the FSA Store which allows users to shop online for items with FSA dollars. Another feature we added is push notifications for FSA and HRA claim status updates; customers now have the option to receive alerts to their phone. The two notifications are: “Your claim has been received” and “Your claim has been processed.”

Mar 15
2016
Version 2.1.1

Thank you for using AFmobile®! We have fixed a bug that caused the Notifications section to crash. We also updated the Privacy Policy and Terms of Use.

Feb 12
2016
Version 2.1.0

Our new brand is here! Welcome to the new American Fidelity.
We have updated the calendar in the file a claim portion and many other improvements to make your claim filing experience better!

Dec 04
2015
Version 2.0.8

Feature enhancements, performance improvements and bug fixes.

Nov 10
2015
Version 2.0.7

This version includes the following updates:
•Fixed bug with the claim amount on the confirmation screen.
•Fixed bug affecting participant’s login credentials.

Keep the feedback coming! We love hearing from you. Also, don’t forget that you can now file insurance claims on the app!

Oct 22
2015
Version 2.0.6

Have a product or wellness claim you would like to file? This new release gives you access to our Online Service Center which means you can now file insurance claims!
Use the new show/hide feature to see exactly what you are typing when entering in your login information.
We made performance improvements and other enhancements based on your recommendations. We hear you, and thank you for all of your recommendations.

Apr 27
2015
Version 2.0.5

We've added a new way for you to send us feedback!
This release also includes bug fixes and performance improvements.

Mar 12
2015
Version 2.0.4

This update includes bug fixes and performance enhancements.

Feb 16
2015
Version 2.0.3

This update includes bug fixes and performance enhancements, specifically when uploading a photo into the app library. We appreciate the great feedback from our customers!

Please Note: We have heard from a few customers that an image previously uploaded is no longer showing under the “Your Photos” section. In the event of this occurrence, and you need to reference this image for another submission, you will need to take a new photo of the documentation using the “Take a Photo” feature in the app.

Jan 19
2015
Version 2.0.2

This update includes bug fixes and performance enhancements. We appreciate all the great feedback from everyone!

Dec 11
2014
Version 2.0.1

We appreciate your feedback and are striving to make your claim filing experience easier. This release contains bug fixes for keyboard and image issues. New section to help you Prepare for Your Enrollment!

Nov 24
2014
Version 2.0.0

Bug fixes for keyboard and camera issues. New section to help you Prepare for Your Enrollment.

Oct 02
2014
Version 1.3.0

We've updated the app with a new look, better usability and bug fixes.

Jan 16
2014
Version 1.2.3

We've listened to your feedback and have added a new field to make it even easier to submit Dependent Day Care receipts.

Oct 22
2013
Version 1.2.2

Thanks for your feedback! We've made an update to the iPad interface.

Oct 01
2013
Version 1.2.1

Customer service enhancements.

Sep 19
2013
Version 1.2

Usability enhancements and compatibility updates.

Aug 16
2013
Version 1.1.1

The camera interface has been re-designed to make taking receipt photos even easier!

Aug 02
2013
Version 1.1

Update to the Debit Card Receipt filing process to allow receipts to be processed more accurately.

Jun 20
2013
Version 1.0.1

Minor bug fixes. Adjustments to the home page interface.

May 06
2013
Version 1.0.0

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