About Icon

Description

Take control of your money, and bank the way you want to bank – anytime, anywhere. With a new design and features that let you easily transfer funds, make payments, open an account and even deposit checks, our IPhone app* has features that are streamlined for today’s on-the-go world. Our app is free, fast, and secure.

FEATURES
- Touch ID® and Face ID®
- View your account balances and last three transactions with one swipe using QuickView.
- Deposit checks right from your mobile device** without having to visit a branch or ATM
- Transfer funds between your KeyBank accounts
- Add payees
- Make payments to existing payees
- View and change scheduled Bill Pay payments
- Open an account right from your Mobile Device
- Search and view your transaction history for the last 90 days
- Locate a KeyBank branch or ATM
- View your HelloWallet® Wellness Score
- Manage and Edit Alerts
- Add a Profile Picture
- View Reward Points Balance
- View Statements

Our app is safe, secure and convenient
- The same high-level security that we use for Online Banking at KeyBank
- User IDs and passwords are required†
- View account details over a secure connection
- No information is stored on your IPhone® device in case it’s lost or stolen

Need help? Have questions about this app? Call 1-800-539-1539.

* Available for devices running on an OS 8.0 or higher
** At this time, Mobile Deposit is only available for iPhone® devices running on an OS 8.0 or higher
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app

IPhone® and iPod® touch are registered trademarks of Apple Inc. All rights reserved.

©2018 KeyCorp. Member FDIC.

iOS Store Category:

Primary: Finance

App Store

Privacy Policy

Total Ratings

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Screenshots

KeyBank Mobile screenshot 1KeyBank Mobile screenshot 2KeyBank Mobile screenshot 3KeyBank Mobile screenshot 4KeyBank Mobile screenshot 5

Version History

Launched Mar 28, 2012 (over 8 years ago).

Releasing new versions every about 2 months, on average.

Nov 17
2020
(Current)
Version 4.4.35

• Redesigned navigation for our mobile app with a walkthrough on your first login after the refresh
• Enhancements to Alerts and Customer Service
• Updates to maintain your security
• Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Oct 26
2020
Version 4.4.34

•Fully redesigned Payments and Transfers experience in our tablet app
•Enhancements to Alerts and Customer Service
•Updates to maintain your security
•Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Sep 24
2020
Version 4.4.32

• Clickable badge on your FICO score tile to help you stay on top of your updated score
• Enhancements to Alerts and Customer Service
• Updates to maintain your security
• Bug Fixes

Thank you for using the KeyBank app!

Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Aug 18
2020
Version 4.4.31

• Stay on top of your FICO score by opting into a new notification when this month’s score is available
• Clickable badges on your accounts when a payment is past due
• Friendly prompts alerting you when you have a credit card waiting to be activated
• Enhancements to Alerts and Customer Service
• Updates to maintain your security
• Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Jul 21
2020
Version 4.4.30

• Credit card holders may now view their FICO score
• Fully redesigned Payments and Transfers capability
• Enhancements to Alerts and Customer Service
• Updates to maintain your security
• Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Jun 28
2020
Version 4.4.29

• Enhancements to the Account Summary view, Payments and Transfers, Alerts and Customer Service
• Updates to maintain your security
• Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

May 19
2020
Version 4.4.28

• Enhancements to Mobile Deposit, Alerts and Customer Service
• Updates to maintain your security
• Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

May 05
2020
Version 4.4.27

Enhancements to Mobile Deposit, Loan payments, Alerts and Customer Service
Updates to maintain your security
Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Apr 01
2020
Version 4.4.26

- Enhancements to Remote Deposit Capture, Bill Pay, Alerts and Self Help
- Updates to maintain your security
- Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular update

Feb 12
2020
Version 4.4.25

- Enhancements to Bill Pay, Rewards program, Alerts options and Self Help
- Incorporated We are Wellness features
- Improved enrollment options for Business Clients
- Updates to maintain your security
- Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Jan 21
2020
Version 4.4.23

- Real-time status of credit or debit card disputes
- Credit card balance transfers
- Updates to maintain your security
- Link your non-KeyBank accounts and get a global view of all your balances
- Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Nov 18
2019
Version 4.4.22

- Updated Account Summary view
- Enhanced Self Help
- Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Oct 16
2019
Version 4.4.19

• Updates to maintain your security
• Bug Fixes

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Sep 18
2019
Version 4.4.18

- iOS 13 Support
- Updates to maintain your security

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Sep 01
2019
Version 4.4.17

Minor login defect fixes.

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular update

Aug 20
2019
Version 4.4.16

Mobile Deposit bug fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Jul 19
2019
Version 4.4.15

Introducing EasyUp - automatically moves $1 from your checking account to your savings account each time you make a debit card purchase
Mobile deposit upgrades to improve image capture success rates.
Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates

Jun 20
2019
Version 4.4.14

Notify KeyBank of your travel plans via Manage Card >> Add Travel Notes
Mobile Deposit Improvements to improve image capture and overall user experience
'Connectivity Lost' warning to advise when WIFI or cellular interferences occurs

May 14
2019
Version 4.4.13

+ Report a credit card lost/stolen

+ Credit Card payment improvements

+ Check Deposit improvements

+ Launched welcome experience for first-time users

+ misc bug fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Apr 24
2019
Version 4.4.12

+ Memory optimization
+ Consumer Credit Card payment improvements
+ Bug fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Mar 26
2019
Version 4.4.10

+ New lock/unlock feature to temporarily block personal debit card transactions. Accessible via (Tap (+) >> Tap Manage Cards >> Select Card to Manage)
+ Improve Mobile Deposit success rate with memory optimization changes
+ Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Feb 14
2019
Version 4.4.8

+ Expand debitcard functionality: Report a card lost/stolen or replace the card if it becomes damaged or demagnetized.
+ Account and Routing numbers are displayed via Additional Information.
+ Apple Watch: View your balance with pending and posted transactions.
+ Updates to mobile deposit to improve performance.
+ Bug Fixes

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Dec 17
2018
Version 4.4.7

+Improved mobile deposit check image capture.
+ Bug Fixes.

Thank you for using the KeyBank app!
Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Nov 14
2018
Version 4.4.6

+Bug fixes for card lock/unlock, sign on and other miscellaneous items

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Oct 31
2018
Version 4.4.5

+Fixed bug that caused problems with sign on.

Oct 25
2018
Version 4.4.4

+ Enabling lock/unlock to stop personal credit card authorization. Accessible via (Tap (+) >> Tap Manage Cards >> Select Card to Manage)

+ Bug fixes

Sep 17
2018
Version 4.4.3

+ Update to improve security and performance

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Sep 06
2018
Version 4.4.2

+ Further clarification on mobile deposit funds availability prior to making a deposit.
+ Bug fixes

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Aug 16
2018
Version 4.4.0

+ Introducing “Quick Actions” for frequently used tasks on accounts.
+ Performance enhancements to mobile deposit capture.
+ Display of when funds will be available prior to completing a deposit.
+ Ability to edit and delete recurring bill payments.
+ Fixed Online Banking Service Agreement Link. Accessible via (settings gear (top left) >> Disclosure)
+ Fixed bug with linking to Hello Wallet and Rewards site.

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Jul 19
2018
Version 4.3.0

+ Ability to activate your debit or credit card
+ Introducing real-time feedback functionality to gain insight on the digital banking experience. Accessible via (settings gear (top left) >> Feedback)
+ Bug fixes for mobile deposit, sign on and other miscellaneous items

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Jun 09
2018
Version 4.2.10

+ Miscellaneous bug fixes

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

May 29
2018
Version 4.2.8

+ Ability to send and receive money with Zelle®
+ Enhancements to the mobile deposit capability
+ Improved paperless statement enrollment
+ Fixed sign on capability for Rewards points
+ Additional bug fixes and improvements

Thank you for using KeyBank Mobile! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Apr 20
2018
Version 4.2.7

+ Newly designed mobile deposit experience with improved reliability
+ Improved availability to set up expedited and recurring bill payments
+ Send money with Zelle® - coming soon!
+ Bug fixes and improvements

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Apr 13
2018
Version 4.2.6

+ Simplified Bill Pay process
+ Sign in to the HelloWallet app without having to enter your credentials when coming from the KeyBank app
+ Bug fixes and improvements

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Mar 19
2018
Version 4.2.5

+ Simplified Bill Pay process
+ Sign in to the HelloWallet app without having to enter your credentials when coming from the KeyBank app
+ Bug fixes and improvements

Thank you for using the KeyBank app! Based on your valuable feedback, we'll continue to enhance the app through regular updates.

Feb 15
2018
Version 4.2.4

+ Ability to make a mortgage payment
+ Additional optimizations for iPhone X
+ 90 day access on closed accounts
+ Locate Branch / ATM enhancements
+ Generate Payoff letters on demand
+ Bug fixes and improvements

Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.

Jan 18
2018
Version 4.2.2

+ Optimized for iPhone X
+ Face ID support
+ Hide / show accounts (settings (top left) > hide accounts)
+ Mortgage: view, print and save annual tax forms and escrow analysis statement
+ Bug fixes and improvements

Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.

Nov 16
2017
Version 4.2.1

+ Bug fixes and improvements
Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.

Oct 26
2017
Version 4.2.0

- Bug fixes and improvements
Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.

Sep 14
2017
Version 4.1.2

- Ability to select eStatement preference at the account level
- Bug fixes and improvements
Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.

Jul 20
2017
Version 4.1.1

We heard you! Based on your valuable feedback, KeyBank has incorporated the following updates to our mobile app:
- Enhancements to check deposit
- Minor bug fixes

Jun 01
2017
Version 4.1.0

We heard you! Based on your valuable feedback, KeyBank has incorporated the following enhancements and updates to the mobile app:

- More detailed account information for KeyBank mortgages
- Access KeyBank’s Rewards site to view your rewards balance and redeem points
- Minor bug fixes

Make sure to update your KeyBank mobile app for the best experience!

Mar 29
2017
Version 4.0.14

We heard you! Based on your valuable feedback, KeyBank has incorporated the following enhancements and updates to mobile app:
- Performance improvements throughout the app
- Running balances will now show posted transactions on select accounts
- Easier access to profile settings via settings gear in upper left corner
- Ability to schedule an appointment at the branch
- Enroll in HelloWallet from within the app
- Ability to adjust text alert thresholds
Be sure to update KeyBank mobile app for the best client experience!

Mar 07
2017
Version 4.0.13

We heard you! Based on your valuable feedback, KeyBank has incorporated the following enhancements and updates to the mobile app:

- Enhancements to improve overall experience when using TouchID and PIN-based login
- Ability to easily “Make a Payment” to your KeyBank Credit Card or Loan products.
- Capability to quickly toggle between to/from accounts when making a transfer.
- Minor UX enhancements.
- Improved Bill Pay navigation.
- Enhanced mobile deposit functionality.
- Minor bug fixes.

Dec 14
2016
Version 4.0.11

Based on your valuable feedback, we are continuously optimizing the mobile banking experience to meet your everyday expectations. Included in this release:
· Enhanced Transfer capabilities that extend to making recurring, future dated and external transfers from the mobile banking app. External accounts must be first configured in Online Banking to schedule an external transfer.
· Enhancements to the user interface
· Improvements made to log in
· Minor bug fixes

Sep 12
2016
Version 4.0.6

4.0.6
• Minor bug fixes
• Allow pasting of password
• Updated order for payees
4.0.5
• Entirely NEW redesigned user experience 
• Sign On with TouchID or PIN
• View account balances and last three transactions with one swipe using QuickView without logging in
• Ability to reset User ID or Password
• View Financial Wellness Score
• Improved check deposit functionality 
• View monthly statements
• Manage and edit alerts

Sep 02
2016
Version 4.0.5

• Entirely NEW redesigned user experience
• Sign On with TouchID or PIN
• View account balances and last three transactions with one swipe using QuickView without logging in
• Ability to reset User ID or Password
• View Financial Wellness Score
• Improved check deposit functionality
• View monthly statements
• Manage and edit alerts

Jan 06
2016
Version 3.4.10.2937

Bug fixes

Oct 28
2015
Version 3.4.10

Miscellaneous bug fixes and stability improvements
Support for iOS 9

Mar 03
2015
Version 3.3.9

Enhancements to improve your mobile banking experience and ability for new clients to enroll in mobile/online banking

Aug 20
2014
Version 3.2

Enhancements to improve your mobile banking experience.

Aug 28
2013
Version 3.0

We've updated our app design to make it easier and more intuitive, and improved performance as well. You can still perform all your banking needs, such as balance inquiries, pay a bill, make a mobile deposit, or make a transfer but our new design makes it easier to navigate the app and quickly move between tasks.
Search for transactions quickly and easily with the search function and view a new visual chart of cash flow by account.
You can now save your User ID for quicker and easier log-in.

Jul 05
2013
Version 2.6.2

Updated terms and conditions.

Jun 07
2013
Version 2.6.0

Mobile Deposit now available. Deposit checks with your mobile device up to 11pm E.T. and have funds available the next business day.

Jan 22
2013
Version 2.5.2.000

Support for iPhone5 and IOS6

Mar 28
2012
Version 2.2.2.200

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