Matrix eServices Mobile

Price
In-App PurchaseNo
LaunchedJul 07, 2011
Store Categories

Total Ratings

United States

390
5 star
41
4 star
12
3 star
8
2 star
21
1 star
310

Description

The Matrix eServices Mobile application is exclusively for the use of Matrix Absence Management employees. The mobile application allows users to access claim information.

Key Features

·         File a claim
·         View claim status
·         View claim details
·         Report intermittent absences
·         Upload and download documents
·         Sign documents
·         View text messages
·         Complete surveys

Screenshots

Matrix eServices Mobile screenshot 1
Matrix eServices Mobile screenshot 2
Matrix eServices Mobile screenshot 3
Matrix eServices Mobile screenshot 4

Version History

Last version released 290 days ago.

7.0.7Apr 06, 2024

- Bug Fixes
- Performance Improvements

7.0.6Feb 07, 2024

- Bug Fixes and Performance Enhancements

7.0.5Feb 07, 2024

Bug Fixes & Performance Enhancements

7.0.4Jan 03, 2024

- Bug fixes and Performance Enhancements

7.0.3Dec 28, 2023

- Bug fixes and performance Enhancement

7.0.2Dec 22, 2023

- Bug fixes
- Performance Improvements

7.0.1Dec 20, 2023

- Bug fixes
- Performance enhancements

7.0Dec 16, 2023

·         Updated look and feel
·         New certification view section
·         New text messages view section
·         New guided tour and new feature overview

6.7.3Jul 28, 2023

- Cellular connection issue has been resolved

6.7.2Jul 14, 2023

- Option to show or hide passwords.
- Accounts that are locked out should be redirect to the reset password page.

6.7.1May 27, 2023

- Removed email examiner option in EE claim details
- Updated Call Reliance Matrix option in EE claim details
- Bug Fixes and Performance Improvements

6.7May 05, 2023

- User can view their accommodation claim details
- Performance Enhancements

6.6.4Mar 30, 2023

- Bug Fixes
- Performance Enhancements

6.6.3Mar 17, 2023

- Forgot Password UI Upgrade
- Performance Enhancements

6.6.2Feb 27, 2023

Bug fixes and performance improvements

6.6.1Aug 26, 2022

- Updated the terms and conditions

6.6Aug 13, 2022

- Improved upload document user interface.
- Users can upload PDF documents.
- Users can access the uploaded documents.
- Performance enhancement.

6.5.1May 22, 2022

- Security enhancements
- Account creation UI enhancement

6.5May 21, 2022

- Security enhancements
- Account creation UI enhancement

6.4Oct 22, 2021

- User will be able to download/save their documents
- User will be able to see Voluntary Benefit payments
- Bug fixes and Performance improvements

6.3Sep 20, 2021

- Security Enhancements
- Bug fixes & Performance Improvements

6.2Jun 18, 2021

- Claimant can now view Voluntary Benefits Information.
- Performance Enhancements.

6.1Apr 09, 2021

- Updates enhance the user experience by introducing the full claim filing process for Leave and/or Disability and/or Voluntary Benefits, all where applicable.

6.0Feb 05, 2021

- Integrated with DocuSign for better user experience.
- Bug fixes.

5.15Dec 05, 2020

- UI change in File a new claim page

5.14Oct 09, 2020

- Help form changes
- UI improvements

5.13Jul 31, 2020

- Intermittent flag update in Dashboard page
- Important bug fixes

5.12May 29, 2020

- Important UI Upgrades
- Critical Bug fixes

5.11Apr 17, 2020

- Google Analytics tracking integration to improve the user experience
- Important bug fixes

5.10Mar 16, 2020

- Account lockout message changes
- Important Bug fixes

5.8.1Jan 24, 2020

- Important Bug fixes

5.8Dec 20, 2019

- Terms of use agreement content changes
- Bug fixes

5.7.1Oct 24, 2019

- Important Bug fix

V5.7Oct 18, 2019

- Client user applications access restriction
- Create Account crash issue fixed
- Intermittent claims issues fixed
- Security and Performance improvements

5.6Aug 02, 2019

- Family member name and relationship UI updated
- Security Enhancements
- Performance improvements and bug fixes.

5.5May 23, 2019

- New enhancements.
- Performance improvement and bug fixes.

5.4Feb 15, 2019

- Document Display for Claimant and Client users
- Important issues addressed

5.3.2Jan 12, 2019

- Bug fixes

5.3.1Sep 13, 2018

- Bug fixes

5.3Jul 28, 2018

- Security Enhancements
- Performance improvement and bug fixes

5.2Mar 23, 2018

- Optimized for iPhone X
- Minor security updates

5.1Apr 07, 2017

- Survey enhancements
- Performance improvement and bug fixes

5.0Feb 08, 2017

Watch App enhancements
Upload up to 5 claim documents via Camera/Library at a time.
View payment information
Display time used/available for employees to see

4.4Oct 14, 2016

Important enhancements

4.3Jun 06, 2016

- Security Enhancement
- Important fixes

4.2Jan 08, 2016

- New UI changes
- Important fixes

4.1Jul 06, 2015

- eComm and Claim Search

4.0Jun 09, 2015

•Complete redesign of the apps look and feel
•Sign up for text message notifications
•Upload claim documents via camera/gallery
•View payment information

3.0Aug 03, 2014

This version introduces lots of new features

- File a new claim – you can now file your claim directly from your mobile
- View claim initiation and packet documents
- View claims status
- Provide feedback to Matrix via surveys

Please note that some of these functions are at the discretion of your employer.

2.1Nov 12, 2013

This version introduces client (employer) functionality including :

- Create an Account
- Forgot my username
- Forgot my password
- Help

Please note employee functionality will be dictated by each employer's requirements and configuration.

2.0Apr 05, 2013

This version introduces client (employer) functionality including:

• Dashboard reports
• View eCommunications
• View Claims information
• Day of Week Analysis Reports
• Contact examiner

Employees of Matrix clients may download and use this application once they have created an eServices account. Please note employee functionality will be dictated by each employer’s requirements and configuration.

1.2Jan 06, 2012

- Confirmation number is available for submitted leave and is displayed in the history page.

1.1Sep 30, 2011

Intermittent leave status is included in history page.

LaunchedJul 07, 2011

Other Information