Matrix eServices Mobile
Total Ratings
United States
Description
The Matrix eServices Mobile application is exclusively for the use of Matrix Absence Management employees. The mobile application allows users to access claim information.
Key Features
· File a claim
· View claim status
· View claim details
· Report intermittent absences
· Upload and download documents
· Sign documents
· View text messages
· Complete surveys
Screenshots
Version History
Last version released 290 days ago.
- Bug Fixes
- Performance Improvements
- Bug Fixes and Performance Enhancements
Bug Fixes & Performance Enhancements
- Bug fixes and Performance Enhancements
- Bug fixes and performance Enhancement
- Bug fixes
- Performance Improvements
- Bug fixes
- Performance enhancements
· Updated look and feel
· New certification view section
· New text messages view section
· New guided tour and new feature overview
- Cellular connection issue has been resolved
- Option to show or hide passwords.
- Accounts that are locked out should be redirect to the reset password page.
- Removed email examiner option in EE claim details
- Updated Call Reliance Matrix option in EE claim details
- Bug Fixes and Performance Improvements
- User can view their accommodation claim details
- Performance Enhancements
- Bug Fixes
- Performance Enhancements
- Forgot Password UI Upgrade
- Performance Enhancements
Bug fixes and performance improvements
- Updated the terms and conditions
- Improved upload document user interface.
- Users can upload PDF documents.
- Users can access the uploaded documents.
- Performance enhancement.
- Security enhancements
- Account creation UI enhancement
- Security enhancements
- Account creation UI enhancement
- User will be able to download/save their documents
- User will be able to see Voluntary Benefit payments
- Bug fixes and Performance improvements
- Security Enhancements
- Bug fixes & Performance Improvements
- Claimant can now view Voluntary Benefits Information.
- Performance Enhancements.
- Updates enhance the user experience by introducing the full claim filing process for Leave and/or Disability and/or Voluntary Benefits, all where applicable.
- Integrated with DocuSign for better user experience.
- Bug fixes.
- UI change in File a new claim page
- Help form changes
- UI improvements
- Intermittent flag update in Dashboard page
- Important bug fixes
- Important UI Upgrades
- Critical Bug fixes
- Google Analytics tracking integration to improve the user experience
- Important bug fixes
- Account lockout message changes
- Important Bug fixes
- Important Bug fixes
- Terms of use agreement content changes
- Bug fixes
- Important Bug fix
- Client user applications access restriction
- Create Account crash issue fixed
- Intermittent claims issues fixed
- Security and Performance improvements
- Family member name and relationship UI updated
- Security Enhancements
- Performance improvements and bug fixes.
- New enhancements.
- Performance improvement and bug fixes.
- Document Display for Claimant and Client users
- Important issues addressed
- Bug fixes
- Bug fixes
- Security Enhancements
- Performance improvement and bug fixes
- Optimized for iPhone X
- Minor security updates
- Survey enhancements
- Performance improvement and bug fixes
Watch App enhancements
Upload up to 5 claim documents via Camera/Library at a time.
View payment information
Display time used/available for employees to see
Important enhancements
- Security Enhancement
- Important fixes
- New UI changes
- Important fixes
- eComm and Claim Search
•Complete redesign of the apps look and feel
•Sign up for text message notifications
•Upload claim documents via camera/gallery
•View payment information
This version introduces lots of new features
- File a new claim – you can now file your claim directly from your mobile
- View claim initiation and packet documents
- View claims status
- Provide feedback to Matrix via surveys
Please note that some of these functions are at the discretion of your employer.
This version introduces client (employer) functionality including :
- Create an Account
- Forgot my username
- Forgot my password
- Help
Please note employee functionality will be dictated by each employer's requirements and configuration.
This version introduces client (employer) functionality including:
• Dashboard reports
• View eCommunications
• View Claims information
• Day of Week Analysis Reports
• Contact examiner
Employees of Matrix clients may download and use this application once they have created an eServices account. Please note employee functionality will be dictated by each employer’s requirements and configuration.
- Confirmation number is available for submitted leave and is displayed in the history page.
Intermittent leave status is included in history page.