My Verizon
All Verizon. All in one place.
All Verizon. All in one place.
Total Ratings
United States
Description
With My Verizon, you can:
• Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.
• Switch to a different plan easily or go Unlimited right from your device.
• Oversee all your accounts in one place—both your mobile plan and Home plans including Fios or 5G Home Internet.
• Keep track of your TravelPass days before your next big trip.
• Monitor data usage with a control center that lets you see how much data is being used, who is using it and how to get more when you need it.
Discover
• Score the latest deals and find accessories made for your devices, smart home and Fios.
• Check your security rating to evaluate your online risks and protections, and ensure you’re making the right decisions to keep yourself safe online.
Shop
• Check to see which offers, deals and perks you're eligible for.
• Switch to Verizon in minutes and scan your ID for quick setup.
• Bring your own device and check your device’s compatibility using our IMEI Check, ensuring a smooth transition to our network with your favorite device.
• Check the status of your new device so you’ll be ready when it arrives.
• Shop the newest phones, wearables, smart devices and accessories and get delivery as quickly as the same day.
myAccess
• Get in on the best in sports, music and entertainment experiences just for being a Verizon customer
And more
• Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed.
• Apply for the Verizon Visa® Card exclusively for Verizon Wireless customers.
• Easily enable or disable Touch ID and Face ID to make signing in easier and more secure.
Download My Verizon now and control your entire Verizon experience in just one app.
Screenshots
Version History
Releasing updates every 22 days on average. Last update 9 days ago.
Bug fixes.
• We've redesigned the More Page so it's easier to read, and have added descriptions of each item to help you clearly find the information you need.
• We've also moved the Network Status link to the top for easy navigation, and new items now include a link our Digital Services Dashboard. Under the Support category, you'll now find a link to the Network Support if you need to troubleshoot your cellular network.
• You can now live track your in-store pick-up with live activities
Updated App Welcome sequence for new wireless customers with embedded actions to allow customers to enable Biometric authentication registration and Push notifications to quickly onboard the customers for a better app experience.
Updated App Welcome sequence for new wireless customers with embedded actions to allow customers to enable Biometric authentication registration and Push notifications to quickly onboard the customers for a better app experience.
Updated App Welcome sequence for new wireless customers with embedded actions to allow customers to enable Biometric authentication registration and Push notifications to quickly onboard the customers for a better app experience.
Bug Fixes and Enhancements
Bug Fixes and Enhancements
Bug Fixes and enhancements
Bug Fixes
• Updated look and feel of the app. New myAccess program that gives Verizon Mobile customers the best in sports, music and entertainment.
• Introducing myHome: Elevate your home connectivity with the flexibility of adding perks tailored to your lifestyle. myHome offers a range of customizable perks, available to both new and existing home customers, to personalize your package by selecting the perks that matter most to you - ensuring everyone can enhance their home internet experience. Choose your perks from the Service & Perks page in the Account tab, and enjoy!
• Health Privacy Notice link was added to Profile & settings Legal section.
• A new section called “Payment Methods” is added to the Payments section of Profile & setting page
Performance improvements and Bug Fixes
• Performance improvements and Bug Fixes
• Performance improvements and Bug Fixes
• Fios Profile & Setting was rebranded for a new look and feel
• Fios Business Accounts now have Internet Management functionality
• Fios users can now merge their account to 1VZID from profile & settings
• Fios Profile & Setting was rebranded for a new look and feel
• Fios Business Accounts now have Internet Management functionality
• Fios users can now merge their account to 1VZID from profile & settings
• New Verizon customers can now try Verizon for free, shop for home and mobile services and connect with a local retail store.
• Fios SMB (small-medium business) can now sign in to view their account
• New Verizon customers can now try Verizon for free, shop for home and mobile services and connect with a local retail store.
• Fios SMB (small-medium business) can now sign in to view their account
• Customers now have even more capabilities via the My Verizon app. Existing Fios customers can now order equipment as well as check their order status and delivery date. New customers can now get a first bill estimate, access the self-install and tech-install wizard, and complete self-installation of their equipment.
• Customers can now access Community Forums via the app. Here, you can ask questions, offer solutions and connect with others about Verizon Wireless and Fios products and services.
• Customers now have even more capabilities via the My Verizon app. Existing Fios customers can now order equipment as well as check their order status and delivery date. New customers can now get a first bill estimate, access the self-install and tech-install wizard, and complete self-installation of their equipment.
• Customers can now access Community Forums via the app. Here, you can ask questions, offer solutions and connect with others about Verizon Wireless and Fios products and services.
• Customers now have even more capabilities via the My Verizon app. Existing Fios customers can now order equipment as well as check their order status and delivery date. New customers can now get a first bill estimate, access the self-install and tech-install wizard, and complete self-installation of their equipment.
• Customers can now access Community Forums via the app. Here, you can ask questions, offer solutions and connect with others about Verizon Wireless and Fios products and services.
Bug Fixes
Bug Fixes
Bug Fixes
Bug Fixes
• Auto Pay and paper-free billing promo cards available for Mobile & 1VZID customers under “Edit profile & settings” in the Account page.
• Introducing MyPlan: the first ever customizable, personalized phone plan from Verizon. You design the plan that fits your needs, and we'll provide the most reliable 5G network. Change your plan anytime.
• Auto Pay and paper-free billing promo cards available for Mobile & 1VZID customers under “Edit profile & settings” in the Account page.
• Introducing MyPlan: the first ever customizable, personalized phone plan from Verizon. You design the plan that fits your needs, and we'll provide the most reliable 5G network. Change your plan anytime.
Home customers are now able to register their Home account from the My Verizon app.
Customers can now see how many notifications they have (from the Account page), and will see an indicator (red dot) if they have new messages.
Home and One Verizon ID customers can access Home Legal links in Account edit profile & settings.
Combined payment settings entrypoint for One Verizon ID customers in Account edit profile & settings.
Bug fixes and optimizations
Bug fixes and optimizations.
• The new Verizon Up is here! Upgrades & offers. Plus concerts, sports and entertainment. All in one place. And when you’re with Verizon, you’re automatically in. So, whatever you’re up for—we always have something for you
• Fios customers can more easily access priority notifications and see the latest offers in the ‘For You on Us’ and ‘Discover More’ sections on their account page
• Links to easy bill pay experience on Sign in page
• The new Verizon Up is here! Upgrades & offers. Plus concerts, sports and entertainment. All in one place. And when you’re with Verizon, you’re automatically in. So, whatever you’re up for—we always have something for you
• Fios customers can more easily access priority notifications and see the latest offers in the ‘For You on Us’ and ‘Discover More’ sections on their account page
• Links to easy bill pay experience on Sign in page
• The new Verizon Up is here! Upgrades & offers. Plus concerts, sports and entertainment. All in one place. And when you’re with Verizon, you’re automatically in. So, whatever you’re up for—we always have something for you
• Fios customers can more easily access priority notifications and see the latest offers in the ‘For You on Us’ and ‘Discover More’ sections on their account page
• Links to easy bill pay experience on Sign in page
• iOS users get access to Apple’s latest premium subscription, Apple One. It’s the ultimate collection of Apple services: Apple Music, Apple TV+, Apple Arcade, iCloud+ and more.
• No more switching between apps for Home and Mobile customers. Everything Verizon, all in one place.
• Streamlined navigation to make managing your account easier than ever.
• Refreshed, simplified design for your personalized view of the latest tech, entertainment, deals and more.
• No more switching between apps for Home and Mobile customers. Everything Verizon, all in one place.
• Streamlined navigation to make managing your account easier than ever.
• Refreshed, simplified design for your personalized view of the latest tech, entertainment, deals and more.
Bugfixes & Improvements
• We now have Verizon Up in Spanish: read about rewards in Spanish.
• Additional information on store-specific location.
New this month:
• A new Recommendations section on the Wishlist page based on the customer's search history.
• An enhanced user experience for unlocked phones.
• We've extended the return window from 15 to 30 days after the customer receives their new device.
Shop for the holidays today!
New this month:
Switch to Spanish language without leaving the app.
Trade in your device with an improved and simplified experience.
Interact with our Verizon Assistant's new voice experience.
One Verizon ID users: manage your Fios account, billing and settings in the My Verizon app.
New this month:
Open a support request and track its status from the Contact Us menu.
Easily switch to the Spanish version of the app, and provide feedback through our Spanish-language survey form.
Make in-store appointments with a specified start time, not a window.
New this month:
Open a support request and track its status from the Contact Us menu.
Easily switch to the Spanish version of the app, and provide feedback through our Spanish-language survey form.
Make in-store appointments with a specified start time, not a window.
• We’ve simplified the way customers use their Verizon Up rewards.
• We continue to find and squash bugs.
• We’ve simplified the way customers use their Verizon Up rewards.
• We continue to find and squash bugs.
• We’ve simplified the way customers use their Verizon Up rewards.
• We continue to find and squash bugs.
What's New:
• Customers can now navigate to their Wishlist more easily.
• Customers can also now navigate to the Account Activity History tab directly from the Alerts and Notifications screen.
• Minor bugs have been fixed, and improved monitoring will catch future bugs promptly.
New this month:
• We've continued to fix bugs across the app.
• How do you feel about our new navigation? We'd love your feedback!
New this month:
• An updated look and seamless experience for connected devices detail pages.
• We've continued to fix bugs across the app.
• How do you feel about our new navigation? We'd love your feedback!
New this month:
• An updated look and seamless experience for connected devices detail pages.
• We've continued to fix bugs across the app.
• How do you feel about our new navigation? We'd love your feedback!
New this month:
• We simplified and streamlined the way customers redeem rewards in Verizon Up.
• Customers with 5G Home accounts will see their app navigation experience has been updated.
• We fixed an issue and now customers will be able to see accessory offers in their shopping cart.
• We're continually working on and improving the app to bring you the best experience.
New this month:
• We now support iPhone e-SIM for new Verizon customers.
• We’ve simplified the product customization page for a better shopping experience.
• A new Security Dashboard makes it easy to protect your account.
• We continue to fix bugs across the app.
New this month:
• Get the new discovery+ service on us for 12 months. Now available to select customers.
• New customers bringing their number to Verizon can now track progress in the app and activate their device with eSIM.
• We've improved our in-store pickup and appointments experiences.
• We redesigned the Account page to make critical functions easier to find.
• We've continued to fix bugs across the app.
New this month:
• Get the new discovery+ service on us for 12 months. Now available to select customers.
• New customers bringing their number to Verizon can now track progress in the app and activate their device with eSIM.
• We've improved our in-store pickup and appointments experiences.
• We redesigned the Account page to make critical functions easier to find.
• We've continued to fix bugs across the app.
New this month:
• Get the new discovery+ service on us for 12 months. Now available to select customers.
• New customers bringing their number to Verizon can now track progress in the app and activate their device with eSIM.
• We've improved our in-store pickup and appointments experiences.
• We redesigned the Account page to make critical functions easier to find.
• We've continued to fix bugs across the app.
New this month:
• Get the new discovery+ service on us for 12 months. Now available to select customers.
• New customers bringing their number to Verizon can now track progress in the app and activate their device with eSIM.
• We've improved our in-store pickup and appointments experiences.
• We redesigned the Account page to make critical functions easier to find.
• We've continued to fix bugs across the app.
New this month:
• Our newest plans and offers, including for the new iPhone 12 and iPhone 12 Pro.
• (iOS only) We’ve enhanced Call Filter to add call history, the ability to report spam numbers via call history, and a count view of blocked calls. View in the app today.
• Bug fixes for the sign in experience.
New this month:
• Our newest plans and offers, including the new iPhone 12 and iPhone 12 Pro.
• Verizon Up Device Dollars can now be used to buy connected smartwatches, in addition to smartphones and tablets.
• An improved store appointment experience, including curbside pick up.
New this month:
• Our newest plans and offers, including the new iPhone 12 and iPhone 12 Pro.
• Verizon Up Device Dollars can now be used to buy connected smartwatches, in addition to smartphones and tablets.
• An improved store appointment experience, including curbside pick up.
For our latest on COVID-19, go to vz.to/coronavirus.
New this month:
• Discover the latest releases, like the Apple Watch Series 6.
• Explore our improved app navigation, designed to make shopping and account management easier.
• With Call Filter, screen incoming calls and say goodbye to spam.
• We’ve patched more bugs and continue to monitor your feedback.
For our latest on COVID-19, go to vz.to/coronavirus.
New this month:
Discover new mix and match plan features: Disney+, Hulu and Apple Music subscriptions, 600GB of online storage, and unlimited streaming for kids are all included.
Find new discounts for teachers, nurses and seniors.
Visiting our store? Make an appointment right in the app and save time.
We've made sign in easier with some bug fixes. If you're having trouble, try updating your app.
For Verizon’s latest response to COVID-19, go to vz.to/coronavirus.
We’re here for you 24/7. Pay your bill, track data usage, find up-to-date store hours and more, when you need to.
New in the app this month:
• Safely get deliveries to your vehicle with contactless curbside pickup.
• Use contactless check-in at third-party retailers.
• View a video breakdown of your bill.
For Verizon’s latest response to COVID-19, go to vzw.com/coronavirus.
We’re here for you 24/7: pay your bill, check data usage, find updated store hours and more.
New in the app this month:
• Discover the new Verizon VisaⓇ Card and the additional rewards it unlocks.
• Choose new bill pay options during this time of economic hardship.
• Switch to Verizon right in the app. You can even bring your own device.
For the latest on Verizon’s response to COVID-19, go to vzw.com/coronavirus.
We’re here for you 24/7 during COVID-19: pay your bill, check data usage, check updated store hours and more from the app. For more go to vzw.com/coronavirus.
• After testing with real customers, we are rolling out our optimized navigation for a better app experience.
• Starting June 1, Verizon Up members can choose rewards from more of their favorite national brands every month.
• Save when you purchase multiple accessories using our new bundle builder.
We’re here for you 24/7. Use the app for help without leaving home during COVID-19: you can shop for the latest devices, pay your bill, update your account and more.
For more on Verizon's COVID-19 response go to vzw.com/coronavirus.
• In response to COVID-19, we've expanded our First Responders discount to teachers and nurses. Thank you for all that you do!
• If you need to visit a store, use the app on your phone to check-in. It’s contactless and you don’t need to provide any documents.
• Payment options are expanded to make it easier for you. If you usually pay in a store, you can now find Western Union and Firserv locations in the app that will also accept cash payments.
• Payment options also include enhanced payment arrangements that you can set up right from the app.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Bug fixes.
Now it’s easier for Verizon Up members to keep track of and use their rewards. On the Use tab, sort rewards by expiration date, alphabetically by brand, or by newest rewards.
Bug fixes.
Verizon Up is even more rewarding! You’ll get 1 credit each and every month just for being a customer. That’s 1 fresh, new reward every month—choose from tech, gift cards, concert and sports experiences and more.
And, it’s easier for Verizon Up members to use Device Dollars and Accessory Discount rewards when shopping in the app. During check out, just follow the instructions and tap to apply your savings to eligible devices and accessories. No more copying and pasting codes!
Bug fixes.
If you’re thinking about joining Verizon, you can get started in the app—and get a special offer. Just download the app and follow the instructions to join, choose a plan, even sign up to get rewards every month with Verizon Up. Just tap Join Verizon.
It’s easier to check if your devices are eligible to upgrade. Just go to Devices to see when you’re eligible and even start your upgrade in just a tap.
If you’re thinking about joining Verizon, you can get started in the app—and get a special offer. Just download the app and follow the instructions to join, choose a plan, even sign up to get rewards every month with Verizon Up. Just tap Join Verizon.
It’s easier to check if your devices are eligible to upgrade. Just go to Devices to see when you’re eligible and even start your upgrade in just a tap.
Want to join the best network? If you have an unlocked iPhone XS, XS Max or XR, you just need to download the My Verizon app and follow the instructions to choose a plan and get a new number (or port an existing one).
Want to join the best network? If you have an unlocked iPhone XS, XS Max or XR, you just need to download the My Verizon app and follow the instructions to choose a plan and get a new number (or port an existing one).
If you have a iPhone XR, iPhone XS, or iPhone XS Max, you can now add service on the eSIM (for a Dual Sim Dual Standby device) from the App. This lets you have two lines of service on the same device. It's really great if you travel internationally. Its also great if you want a business and personal line on the same device.
Bug fixes.
Bug fixes
Bug Fixes.
Bug fixes.
Bug fixes.
Now you can easily check Verizon Up each time you open the My Verizon app. Just swipe through the Verizon Up cards to see the status of your rewards and credits and find out about new rewards and features.
• It’s the end of the one-size-fits all family plan. Now you can mix and match the best Unlimited plans for everyone in your family - right in the app.
• Verizon Up has even more rewards — no credits needed. New Local Offers let you enjoy up to 50% off dining hotspots and fun activities every day, any where you go in North America.
Checkout the Alerts & Messaging Center. It provides a single place to get important updates about your Verizon Account. You can easily access the Alerts & Messaging Center from the Main Menu.
FamilyBase® is now Verizon Smart Family™. Set usage limits, block inappropriate content and much more.
bug fixes
• The My Verizon App is now supported in Spanish. To access, simply set you device language to Spanish.
• Checkout the Alerts & Messaging Center. It provides a single place to get important updates about your Verizon Account. You can easily access the Alerts & Messaging Center from the Main Menu.
• FamilyBase® is now Verizon Smart Family™. Set usage limits, block inappropriate content and much more.
Bug fixes.
The My Verizon App has a new look! Use this app to manage your entire Verizon account from anywhere, in style.
Now you can easily pay off your Device Payment Plan right in the app.
Use Apple Pay to purchase accessories and make device down payments (iOS only).
Easily schedule accessory purchases for in-store pick-up.
Upgrading has never been easier. Order iPhone X with Express Upgrade, pre-order starts on 10/27/17.
iOS 11 bug fixes.
iOS 11 bug fixes.
iOS 11 bug fixes.
• Check out our new Go Unlimited and Beyond Unlimited plans.
• Easily review plans side by side, so you can compare and choose the perfect fit.
• Use the new International dialing tool for help calling outside the USA.
• Use PayPal to purchase devices and accessories directly within the app.
• Check out our new Go Unlimited and Beyond Unlimited plans.
• Easily review plans side by side, so you can compare and choose the perfect fit.
• Use the new International dialing tool for help calling outside the USA.
• Use PayPal to purchase devices and accessories directly within the app.
Introducing Verizon Up - our new rewards program just for being a Verizon customer. Get rewards ranging from everyday treats like music, rides and shows to once-in-a-lifetime experiences like VIP passes to exclusive concerts. Enroll today, exclusively in the My Verizon app.
We’re excited to announce the My Verizon App is now available to Prepaid customers!
* Smartphone access to your account 24/7.
* Monitor your data and add more the instant you need it.
* Change your data and/or calling plan at anytime in a few easy steps.
* Take advantage of AutoPay and easily manage your payment settings.
* Add an International plan whenever you need it in just a few taps.
Bug fixes.
Bug fixes.
Bug fixes.
Buy the perfect accessory to compliment your device.
FreeBee perks can connect you to free data with our brand partners.
Apply a gift card towards a purchase within the app.
See your payment history at a glance.
Manage FamilyBase with just a few taps.
Customize your Feed by dismissing Feed cards.
Keep tabs on upgrade eligibility and see offers just for you.
Find and purchase the perfect accessory when you get a new device.
Enjoy all-you-can-stream data sessions with PopData. Get 30 or 60 minutes of unlimited 4G LTE data without using your data plan.
Personalize your feed by dismissing feed cards.
Send and receive a 1 GB Data Gift with anyone on the Verizon network.
Leave feedback on an in-store visit and tell us how we’re doing.
A new, simple design shows you a breakdown of your bill. See one-time charges, late fees, first bill charges and a summary of your next bill.
Live chat with an expert from the Support section of the app whenever you need help.
Use FamilyBase® to manage and monitor your family’s wireless activity.
Transfer your videos, contacts, photos and more to a new device with Content Transfer.
Suspend or reconnect a line in just a few taps.
Enjoy all-you-can-stream data sessions with PopData. Get 30 or 60 minutes of unlimited 4G LTE data without using your data plan.
Send and receive data gifts.
Find a Verizon store near you. Easily make an appointment with an in-store expert.
Use your device to buy accessories or get more info about them while in a store. Just scan the item barcode through the app.
A new, simple design shows you a breakdown of your bill. See one-time charges, late fees, first bill charges and a summary of your next bill.
Live chat with an expert from the Support section of the app whenever you need help.
Use FamilyBase® to manage and monitor your family’s wireless activity.
Transfer your videos, contacts, photos and more to a new device with Content Transfer.
Suspend or reconnect a line in just a few taps.
Send and receive data gifts.
Find a Verizon store near you. Easily make an appointment with an in-store expert.
Use your device to buy accessories or get more info about them while in a store. Just scan the item barcode through the app.
Bug fixes for iOS10.
More ways to shop
Now you can upgrade two devices or add two lines to your cart at the same time.
Check your device’s performance with the Device Health Check.
Review your bill whenever, wherever as an easy-to-read PDF.
Shop for the perfect device or accessory and pick it up in-store, same day.
Add a line to your account in a few taps.
Check your phone to see if it’s ready to travel with you abroad with International Ready Check.
See your data usage on your Apple Watch or Android Wear.
And you can expect even more new and improved features in early September.
Bug fixes
We’ve created a completely new mobile experience — from the ground up — to harness the power of America’s most reliable network. Upgrade to the new Verizon Plan to gain access to all-new features including: Data Hub, On-Demand Support, Safety Mode and Carryover Data, with a real-time Feed just for you.
Bug fixes
New diagnostics tool to optimize your devices performance.
Functionality enhancements and bug fixes.
• Ready for an upgrade? Take advantage of our new shopping experience and choose your next device from the latest devices available, on the best network. NEW!!!
• Improved store check-in experience and post-check-in activities based on reason for store visit.
• The option to provide feedback on the store experience is now available for everyone.
Bug fixes and new features.
In-store app experience:
- Featured Service: Self serve In-store help video
- Enhanced Customer feedback
- Branding changes (optional)
Minor functionality improvements, performance enhancements and bug fixes.
In-store app experience:
- Featured Service: Self serve In-store help video
- Enhanced Customer feedback
- Branding changes (optional)
Bug fixes.
The Data Meter widget is now supported on iPad!
*Must have MORE Everything or The Verizon Plan.
Create app shortcuts using 3DTouch
In-store experience:
- Wearables support. Purchase accessories or request help directly from your watch.
- Upgrade eligibility welcome notification.
- View the latest deals on your favorite accessories discounted for the holiday season.
1. Fix for Data Meter update defect on iOS 9.
1. App updated with new Verizon logo
2. Scan credit card for credit card payments
3. iOS 9 support for Spotlight search and the new iPad multitasking.
· Use Touch ID to sign into My Verizon Mobile with just the press of your finger!
· New look and feel is now available for iPad.
· Address book integration for managing Call Forwarding, FamilyBase, and Friends & Family.
· Print or email bill and receipts.
In-store SMART updates:
· Ability to view order history purchased from SMART
· Scan & Pay shows history of scanned items from the current store
· Customer can now get a device quote for all carriers.
· All of your devices are easier to find by simply swiping through them on the Account Overview.
· Search in the menu to find what you need faster.
· Manage your Trusted Contacts and Time of Day Restrictions now available in FamilyBase.
· Other Bug fixes
· Added percentage used to data, minutes, and text usage views
· Added visual bill cycle progress indicator
· Added Data Utilization feature
· Several bug fixes
1. Complete redesign to deliver optimal, best in class user experience.
- Fresh, clean, and intuitive User Interface designed for iPhone
- Simplified flows so that you can manage your account quickly and easily
2. New Features:
- Navigation Menu with quick access to everything that My Verizon has to offer
- Notification Center to access important messages about your account
- Search Support Topics
- Quick access to Shopping, Support, and other links
3. Loads much faster!
Please note - the new app is not available for iPad, iPhone on iOS 6 or lower, Prepaid, or phones set to Spanish.
1. Improvements to In Store app experience
2. Various bug fixes.
1. A new and convenient way to keep track of your data usage – the Verizon Data Usage widget for iOS 8 shows your data usage right in the Today view in Notification Center. It updates automatically based on your plan and usage, so you’ll never be surprised by data overages again!
2. Improved navigation, check in and product details for Smart App UI Redesign
3. Addition of explore modes with featured products with each zone of the store for Smart App UI Redesign
4. Minor bug fixes.