8x8 Work

Bug fixes and performance improvements.

Group MMS can now be enabled based on the usage based billing state
Accessibility updates on the landing screens and SMS is now restricted to US/CA in the 1:1 flow

Bug fixes and small improvements.

Bug fixes and small improvements.

Bug fixes and small improvements.

Bug fixes and small improvements.

Bug fixes and small improvements.

Bug fixes and small improvements.

Bug fixes and small improvements.

Bug fixes and small improvements

Bug fixes and small improvements

Bug fixes and small improvements

Bug fixes and minor improvements

Bug fixes and minor improvements

Bugs and minor improvements.

Directory enhancement for UC/CC users:
Combo users (having both a UC and a CC license) are showing now as one directory entry, by listing both extensions in the same contact card.
Bugs and minor improvements.

Bug fixes and minor improvements

Bug fixes and minor improvements

Bug fixes and minor improvements

Bug fixes and minor improvements

Bug fixes and minor improvements

Bug fixes and minor improvements

Are you an 8x8 telephony system admin? Get call usage data of your system while on the move.

If you are missing something from this experience, we would appreciate it if you'll Send Feedback from the app!

Bug fixes and performance improvements.

Are you an 8x8 telephony system admin? Get instant and impactful insights as well as access to key capabilities of your system while on the move
Say hello to our new Modern theme, available in both light and dark versions
New sounds tuned in for your day-to-day tasks! We've launched a brand new set of ringtones and notification sounds to make your experience more pleasant.

If you are missing something from this experience, we would appreciate it if you'll Send Feedback from the app!

Bug fixes and performance improvements

Bug fixes and minor improvements

Improvements and minor bug fixes

Improvements and minor bug fixes

Are you working on high-value long-cycle deals and using Salesforce® as your company's CRM?
Try 8x8 Sales Workspace - a dedicated customer engagement experience inside 8x8 Work tailored specifically for sellers.

It optimizes external and internal communication around your sales opportunities. It allows for private and shared notes taking, while auto-syncing interactions back to the CRM.

This experience can be activated or deactivated anytime from 'Settings -> Sales Workspace'.

If you are missing something from this experience, we would appreciate it if you'll Send Feedback from the app!

Updated contact and call log details
Improvements and minor bug fixes

Are you working on high-value long-cycle deals and using Salesforce® as your company's CRM? Try 8x8 Sales Workspace - a dedicated customer engagement experience inside 8x8 Work tailored specifically for sellers.
It optimizes external and internal communication around your sales opportunities. It allows for private and shared notes taking, while auto-syncing interactions back to the CRM.
This experience can be activated or deactivated anytime from 'Settings -> Sales Workspace'.
If you are missing something from this experience, we would appreciate it if you'll Send Feedback from the app!

Updated contact and call log details
Improvements and minor bug fixes

Bug fixes and minor improvements

Bug fixes and minor improvements

Bug fixes and improvements

Bug fixes and improvements

Bug fixes

Bug fixes

Improvements and minor bug fixes

View and swipe between images of the same message
Swipe to reply to a message is now possible
WiFi assist now supports data cap
Search SMS conversations by phone number
Improvements and minor bug fixes

Suggestions when setting status message are now available under profile
Mute notifications is now possible right from the icon through long press
Improvements and minor bug fixes

Bug fixes and minor improvements

Call parking tabs now available in call history with live park extension updates
Improvements and minor bug fixes

Now you can perform network tests from Settings using Smart Connectivity Tests
Emergency calls are routed by default to native phone app
Improvements and minor bug fixes

Voicemail notification and lists now show the ring group and call queue details
Call history entries now show the ring group and call queue details
Release notes displayed in the the app after upgrade
Improvements and minor bug fixes

Bug fixes and improvements

Breakout rooms are now available in meetings
Speaker stats are now available in meetings
You can now search in meeting participants list
Meeting's summary facelift
Raised hand indicators are shown in the meeting participants pane
Improvements and minor bug fixes

Bug fixes and stability improvements

Name of room creator and date of creation are now displayed for all rooms
Room creator is now displayed when creating the room
Added remove button on room members when editing
Other bug fixes and improvements

Bug fixes and minor improvements

You can now put both active calls on hold
You can now flip meetings from the Meetings section of the app
As an owner of a private room you can only remove yourself while editing it (not on creation)

Bug fixes and minor improvements

Bug fixes and minor improvements

You can now flip an ongoing meeting from one device to another
You can now Copy specific parts of a message (a link, email, or phone number) instead of the entire message

Bug fixes and minor improvements

Besides using Siri for calling or sending messages, now you can even search the call history by asking Siri to show your missed calls, outgoing calls or received calls
You can also now make calls or have Siri read your new messages from CarPlay
We have added the ability to perform warm transfer
Voicemails can be shared now and the ability is controlled by configuration setting
The invisible status has been changed with offline status
This version contains also other bug fixes and improvements

Bug fixes and improvements

Bug fixes and improvements

We’ve added the ability to reply inline to iOS notifications. Now, you can reply to notifications without needing to open the app.
Bug fixes and minor improvements.

Ability to see live connection quality feedback in calls
Minor improvements and bug fixes

Bug fixes and minor improvements

Navigate back to original message from replied messages
Accessibility improvements in Profile and Settings
Floating infobars
Bug fixes and minor improvements

Bug fixes and minor improvements

Call activity app widget (see latest calls or missed calls)
Reply to messages in your conversations
Check call quality with the in-call quality indicator
Search across all messages in addition to contact and room names
Bug fixes and minor improvements

Call activity app widget (see latest calls or missed calls)
Quote messages in your conversations
Check call quality with the in-call quality indicator
Search across all messages in addition to contact and room names
Bug fixes and minor improvements

Bug fixes and improvements

Setting up external caller ID from the app is now available for X Series accounts
Include a room link from @mention while composing the message
Bug fixes and minor improvements

Bug fixes and improvements

Bug fixes and improvements

Call recording are available as a subsection on the Phone tab
Send a room link to any company contact or to another room (available from the room header menu)
Call forwarding settings updated for X Series accounts
Bug fixes and minor improvements

End a call with a quick reply message
Bulk select messages from a conversation and copy to clipboard or share the content with other apps
Block spam calls available in call history and call log details (only with X Series and Express accounts)
Create private and public rooms in fewer steps
Customise the avatar of the public and private rooms
Added support for GIF rendering in messages

Added support for multiple Onboarding in-app notifications
Added support for muting rooms
Added invitations for coworkers who use plastic phones
Added more ringtones
Added Call Pulling from other devices
Bug fixes and improvements

Rebranding the app to 8x8 Work

Rebranding the app to 8x8 Work

Login to call queues
Find frequent contacts easier when transferring calls or adding someone in a call
Control notifications delivery from within the app (messages, calls, voicemails)
New advanced setting to toggle multiline messages vs send on Return
Bug fixes and minor improvements

Bug fixes and minor improvements

Filter messages in multiple tabs (All, 1-1, Rooms)
Get notified about unattended missed calls
Highlighted text from other apps can be shared with Virtual Office
Bug fixes and minor improvements

Bug fixes and improvements

Bug fixes and improvements

Bug fixes and improvements

+++ Dark mode
Send messages using Siri
Improved Fax tab now supports badges
Share files from other apps with Virtual Office
Improved loading and scrolling of call logs
Bug fixes and minor improvements

Bug fixes and minor improvements

Bug fixes and improvements

Improved new contact and edit contact screens
View meeting transcription files from Recents > Meeting detail
Bug fixes and minor improvements

Updated contact details and call log details views
Search for messages within a conversation or room
Added phone number to missed call and voicemail notifications
Bug fixes and minor improvements

Updated contact details and call log details views
Search for messages within a conversation or room
Added phone number to missed call and voicemail notifications
Bug fixes and minor improvements

Bug fixes and improvements

Bug fixes and improvements

Bug fixes and improvements

Bug fixes and improvements

Improved copy/paste on dialpad
Jump to first unread message in a conversation
Tap on search results opens the conversation view instead of contact details
Bug fixes and minor improvements

Bug fixes and improvements

Bug fixing and improvements

Control your availability by silencing notifications when outside business hours or for set interval of time
Call your contacts easier with Siri integration and create Siri shortcuts for calling (Call X using Virtual Office)
Easily access dialpad from bottom bar
Access your settings from profile screen
Swipe left/right on conversations, faxes and favorite contacts and reveal quick actions
Quickly access contacts or rooms from your previous searches
Silent mentions (in public rooms: ignoring mentions, in private rooms: show not a member)
New ringtones available in Settings (8x8 Cheesecake and 8x8 Upbeat)

Bug fixes and improvements

Bug fixing.

Bug fixes and improvements

Bug fixes and improvements

Messaging

• Ability to send files to users in a room or to a contact through the messaging conversation window
• Users will no longer have the ability to edit or delete a message that is older than 12 hours
• Reopen the app on the last accessed main tab
• Send quick replies to incoming messages

Meetings

• View the list of meeting participants from the recent event details screen.
• Meetings from one hour before are now available in the Recents list.

Under the hood

• Update user interface to easily rate the quality of a call that is presented to a user at the end of a 10-30 secs long call.
• Enable Rate us on the App Store functionality for customers.
• Stability fixes to ensure calls can be successfully established.
• Ability to successfully transfer a call to an external company contact.

Bug fixes and improvements

Minor bug fixes and improvements.

+++ Simplified voicemail and call log delete, added new swipe left and swipe right gestures and actions
Undo is now supported for both voicemail and call log delete
Calls are not coming through when calling on data networks is disabled in settings
Ability to mark a deleted message as unread
Creation of a room and adding members is one operation

Bug fixes and improvements

Bug fixes

Bug fixes and improvements

+ Search contacts with substrings from last name and first name
+ Improvements in the dialpad (improved paste gestures, display contact name if matching dialed number)
+ Jump to First Unread message in conversations and rooms
Bug fixes and performance updates

Improvements and bug fixes

Ability to delete and edit messages
Add business contacts only with company name
Voicemail, room creation and in-call experience updates
Improved app responsiveness when handling large device contact directory

Minor bug fixes and improvements.

Bug fixes

* Join your meetings easier from notifications received for the synced calendars
* Do not disturb will now silent all your notifications not just calls
In-app New Message Notifications displayed when new messages have arrived on other conversations
Mark as read for rooms
Mark as unread for messages (long tap on a message)
Copy message text (long tap on a message)

* Upcoming meeting? Just sync your calendar and get instant access to create, call in or join meetings instantly
* Need to send a photo? Just take the photo or select it from the Native Photo App and instantly attach it to a message
Single Inbox: All your messages on a single tab ( 1-1 Conversations, Public Rooms and Private Rooms)
Roster Sort Order: Unread Messages will sort based on timestamp (descending), followed by Read messages, sorted by timestamp (descending)
Remove yourself or anyone from the private room
Promote an active call to a meeting from the in-call screen

+++ Increase productivity through use of rooms for team messaging and cross-functional collaboration +++
Create and manage private and public rooms
Use topic based rooms by following ongoing conversation, reducing email noise / dependency
Invite room participants to meetings
Share important updates
Historical knowledge
Notify individuals with @mentions

+++ Increase productivity through use of rooms for team messaging and cross-functional collaboration +++
Create and manage private and public rooms
Use topic based rooms by following ongoing conversation, reducing email noise / dependency
Invite room participants to meetings
Share important updates
Historical knowledge
Notify individuals with @mentions

Bug fix on call handling

Minor bug fixes on call log details

Select and add additional screenshots to feedback tickets
Fixed number formatting when calling back from call logs, notifications and voicemail
Other bug fixes, performance improvements and minor UI updates

Improved messaging service

Fixed the guest login when joining from meeting invite links

+++ New in Settings: disable business calls showing app in personal call history (CallKit) +++
Create contacts from call logs, voicemails and messages is now supported
Improved in-meeting experience and possibility to disable group chat for meetings
Improved sync of meeting list between mobile and desktop apps
Improved meeting invitee selection
Voicemail tab displays the time of receiving
Performance improvements for app load time and loading contacts

Optimised loading of presence for the contact directory
Fixed caller ID mismatch on extensions
Fixed timestamps in call history
Bug fixes and performance improvements for messaging and call history

*** iPhone X support ***
Custom 0 dial out support for voicemail
Display and call numbers formatted in the DID locale
Profile pictures in call log entries
Badge notification for unread faxes
Improved localisation for supported languages
Bug fixes and stability improvements for meetings, calls, messaging, voicemail

Delete and mark read/unread faxes
Updated meeting invite email template
Switch between content sharing, video or both while in a meeting
Minimize the meeting in an overlay to access rest of the application (handle chats)
Updated receipts to new text only format
Record a meeting
Terms of Use link moved to app home screen
Chats do not show up for CRM accounts where chats is disabled
Universal-Link support for Meetings
Filter contacts by department or location
Display infobar for conditions affecting behaviour of the app (no network, permission changes, notifications changes)
Support for 10 new languages English (UK), French (France), French (Canadian), German, Dutch, Spanish (Spain), Finnish , Italian , Portuguese (Brazil), Swedish (Sweden)

Call logs and voicemails can now be deleted.
Minimize an active meeting to access messages, call logs and contacts.
Improvements in call reliability and audio quality.
Many bug fixes and improvements based on your feedback.

Call logs and voicemails can now be deleted.
Minimize an active meeting to access messages, call logs and contacts.
Improvements in call reliability and audio quality.
Many bug fixes and improvements based on your feedback.

View and manage faxes
Display call rating for all calls with option to disable.
Many improvements and bug fixes based on feedback.

- Voice mails deleted on the desktop or desk phone will be removed when you pull to refresh.
- For calls from personal contacts, where possible, phone numbers will be displayed along with the caller’s name
- Enhanced security: All information stored on Virtual office mobile will be encrypted.
- Improvements in continuing calls when you switch from cellular data to Wi-Fi.
- Audio quality and performance enhancements.
- Many improvements and bug fixes based on feedback.

A new feature to search the corporate directory by location has been added. Use this to find contacts in a given location or branch.
Please update to this version for stability improvements and important bug fixes. Thanks for your feedback submissions from within the app! Many issues reported in your feedback have been addressed.

A completely redesigned user interface puts every feature where you need and expect it.
• Elegant, intuitive & responsive user interface: Easily move between chat, calls and meetings
• Users can move seamlessly between mobile and desktop app with synchronized messages & call logs
• Meetings scheduling, now integrated with native calendaring app
• Industry leading voice quality even under poor data network conditions

Supports IPV6 connections for T-Mobile users in the US
Chats will load faster
Various bug fixes

- Introducing CallKit support. Calls and meetings will not be interrupted by cellular calls.
- Answer calls while on the lock screen and while using bluetooth devices
- Better experience for using cellular calls and choosing audio options when in meetings.

- Improved in-call security and encryption
- Faster and smoother chat experience
- Various bug fixes

Fixes a few audio quality issues

- Problems with some bluetooth calls have been fixed
- A better experience when sending and receiving chats
- Problems with inaccurate badge count have been fixe

Bug fixes.

• Dramatic improvement in battery performance
• Improved audio quality
• Bug fixes

• German language localization
• Better audio quality during poor network connections
• Performance improvements in Call Log, Voicemail, Fax, IM/SMS screens
• Virtual Office Meeting and Chat screen UX improvements
• Bug fixes

• French localization
• Cross PBX shared directory, extension dialing, IM/presence
• Allow dialing pauses (,) from keypad
• Search voicemails by phone #
• Collect call quality ratings
• Simplify disabling shake feedback
• Many bug fixes

• Show contact presence in Call Log, Voicemail, Fax, IM/SMS screens
• Contact search by Job Title, Location, Department
• Edit phone #'s in the dialer field
• Allow pauses (,) & other chars (#,*) when dialing phone numbers
• Shake to automatically submit debug logs and screenshot with user feedback
• Improve login resiliancy
• Many bug fixes
• Virtual Meeting web conferencing (Beta)
- To request preview access, email virtualofficemobile_feedback@8x8.com

Release Notes:
https://support.8x8.com/release-notes/virtual-office-mobile-ios-v-60

• Optimized for iOS9.1
• Automatically start playing new voicemail when selected
• Improved login & call reliability
• Improved battery life
• Crash and bug fixes
• Release Notes: http://bit.ly/1KeU4Xk

• Active calls will continue when moving between Wi-Fi & LTE/4G or after a temporary network outage
• Share voicemails and faxes via email & other apps
• Updated voicemail playback design
• Save debug log and share via email & other apps
• Crash and bug fixes

• Release Notes: bit.ly/1LHHGFP

• Improved notifications: IM/SMS shows sender & text and missed call shows caller
• Allow editing Device contacts
• Pressing a telephone # in an IM/SMS places call from your Virtual Office extension
• Bug fixes and stability improvements

Full release log:
http://bit.ly/1CHvZvG

• IM/SMS message history syncs with Virtual Office Desktop on Windows & Mac
• Australia localization
• Removed unused "Settings->Advanced->Compress Audio" option
• Fixed missing incoming calls when app is in background
• Bug fixes

Full Release Notes: http://bit.ly/1HUPYaw

• New enhanced user experience
• Find contacts easily using simplified search
• Improved display on iPhone 6/6+
• Call quality reporting *
• HD voice **
• Encrypted voice ***

* Requires Virtual Office Analytics service
** HD voice is coming soon!
*** Encrypted voice is a premium feature. Contact 8x8 to purchase this feature.

- Stability and performance improvements when displaying large contact directories

- Several crash fixes and stability improvements
- Fixed a bug with the physical address type field of a created personal contact
- Fixed a bug where the profile pictures on a chat message screen were sometimes incorrect

* Save Favorites and add new contacts to the company directory.
* Display company contacts by Group
* Allow setting "Away" status.
* New Log in screen consistent with Virtual Office Online and Desktop.

NOTE
If you press "More->Sign Out" and restart the app, you will now have to re-enter your password for improved security.

To quit and restart later without having to re-enter your password, follow instructions below to force the app to close like other iOS apps:
http://support.apple.com/en-us/HT5137

After restarting Virtual Office Mobile, you'll be automatically logged in.

- Introducing audio packet redundancy to improve the VoIP call quality over data connections
- Our UK customers will now be connecting to local UK servers for directory and chat
- Fixed a crash issue on iOS8 while modifying forwarding rules

* Bug fixes for iOS8

* Fixed issue displaying corporate directory names that contain more than two names or words.
* Fixed a crash issue that could occur when calling back a voicemail or call log entry for which there was no callback number available.
* Fixed a few Cellular Call Mode bugs
* The app will now alert the user if microphone access permission is denied.
* New ring tone names.

New Features:

* Cellular Call Mode on iPhones
* Ability to start/stop video during a call
* Show detailed network info (EDGE/3G/4G/LTE/Wi-Fi) during call
* Chat state notifications (composing/paused)
* Improved chat timestamp display
* Show presence of person you’re chatting with
* UK number formatting
* Updated generic contact profile images

Bug fixes:

* Fixed video encoding on iOS7
* Crash fixes
* Long names in Contacts/Company list are overlapped
* Stop playing voicemail when user deletes it while still playing
* Fixed white border issue on icons and splash screen
* Fixed message if app doesn’t have permission to access local contacts

* UI refresh to conform to iOS 7
* Swipe down to refresh Voicemails, Faxes and Personal contacts
* Chat conversation shows profile pictures

New Features

- Set and display DND and 'In Call' statuses
- Allow setting custom status messages
- Swipe gesture to delete voicemails and faxes
- Pressing URL in a chat session opens browser
- Allow copy and paste into chat sessions
- Confirmation for Call Park action
- Allow managing voicemails (but not listen to them) while on a call
- Disable chat functionality if set in Account Mgr

Bug Fixes

- Crash when pressing "Respond" to a chat message
- Issues with user name displayed in chat session
- When composing chat message, contact picker should start in 'Online' mode
- Offline status name should be changed to "Invisible"
- Reload personal contacts list after changing sort order
- Hide call answer button when receiving a VoIP call while on a cell call
- Keep proximity sensor on during call

- Fixed dialpad delay after making a call
- Enable proximity sensor when playing a voicemail message

- Improve handling of simultaneous VoIP and cellular calls
- Support Copy/Paste in dialpad entry field
- Improve recovery after losing data connection
- Fixed keyboard preventing scrolling contact selection
- Fixed crash when Call button pressed immediately after last dialed digit when volume muted.
- Fixed crash when viewing chat list
- Improved iPad Call Log appearance