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Description

American Family Insurance makes it easier than ever to protect your dreams on the go. The newly enhanced MyAmFam app is packed with features, from roadside assistance to real‐time payment status. It’s never been more convenient to keep up with your home, car and umbrella American Family insurance policies.

Check out what the MyAmFam app can do for you:

View Insurance Policies at Your Convenience:
• Easy access to all your account details all in one place
• Access proof of insurance in an instant
• Use Touch ID or Face ID to log in easily and securely
• Get an Auto Insurance Quote

Set up and Manage Payments:
• Never miss a payment with auto pay
• Schedule payments right from the palm of your hand ‐ and it’s all done securely in the app
• Get in‐app payment reminders to pay bills
• View your upcoming payment schedule

Manage Your Policy Details:
• View policy and coverage details
• Easily view your auto insurance ID card by saving it to your device ‐ no signing in needed!

Access Your Insurance Information:
• Request a change for your contact information
• Make a policy change
• Manage your communication preferences
• Get in touch with your insurance agent

Claims & Accident Support:
• File a claim made simple
• Check the status of a claim
• Get roadside assistance
• Find an auto or glass repair shop

Ready to take the MyAmFam app along for the ride? Download it today!

About American Family Insurance:
Based in Madison, Wisconsin, American Family Insurance offers vehicle, homeowners, life, health, business and farm/ranch and other property coverage. A trusted insurance provider in 19 states, American Family proudly supports customers to help them dream fearlessly.

iOS Store Category:

Primary: Finance

Secondary: Utilities

App Store

Privacy Policy

Total Ratings

52K
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Screenshots

American Family Insurance App screenshot 1American Family Insurance App screenshot 2American Family Insurance App screenshot 3American Family Insurance App screenshot 4American Family Insurance App screenshot 5American Family Insurance App screenshot 6

Version History

Launched Sep 15, 2009 (about 11 years ago).

Releasing new versions every about 2 months, on average.

Nov 18
2020
(Current)
Version 2.28.0

Thanks for choosing MyAmFam! Our newest version includes:
• Performance and stability improvements

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Nov 07
2020
Version 2.27.1

Thanks for choosing MyAmFam! Our newest version includes:
• Performance and stability improvements for KnowYourDrive

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Oct 28
2020
Version 2.27.0

Thanks for choosing MyAmFam! Our newest version includes:
• Ability to enroll in KnowYourDrive and take control of what you pay
• Additional self-service features
• Performance and stability improvements

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Oct 09
2020
Version 2.26.1

Thanks for choosing MyAmFam! 

Our newest version includes performance and stability improvements to the MyAmFam enrollment process. 

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Sep 16
2020
Version 2.26.0

Thanks for choosing MyAmFam! Our newest version includes:

• New policy document indicator
• Performance and stability improvements

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Aug 19
2020
Version 2.25.0

Thanks for choosing MyAmFam! Our newest version includes:

• Additional self-service features
• Performance and stability improvements

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jul 22
2020
Version 2.24.0

Thanks for choosing MyAmFam! Our newest version includes:

• Educational content to help find the right policies for you
• Enhancements to the dashboard loading experience
• Additional self-service features
• Performance and stability improvements

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jun 24
2020
Version 2.23.0

Thanks for choosing MyAmFam! Our newest version includes:

• Ability to quickly and easily file a Homeowners claim
• My Feed cards that provide additional proactive protection advice
• Performance and stability improvements

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jun 09
2020
Version 2.22.1

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jun 04
2020
Version 2.22.0

Thanks for choosing MyAmFam!

Our newest version includes:
• Auto Premium Relief Credit - Eligible customers can see their premium credit for the current billing cycle from the Auto Premium Relief Credit we’ve provided to support you during the COVID-19 pandemic.
• My Feed Cards - Additional proactive protection advice to help you protect what matters most in the My Feed section.
• New self-service features to make managing your policies even easier.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Apr 24
2020
Version 2.21.0

Thanks for choosing MyAmFam!

Our newest version includes:
• Claim Management - Any claim opened within the previous 60 days will be visible on the dashboard and allow you to access the claim status and other features within the claims experience
• Future Payment Schedule - Provides you with an estimate of upcoming bill amounts and when they will be due
• Additional proactive protection advice to help you protect what matters most in the My Feed section
• New self-service features to make managing your policies even easier

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Apr 16
2020
Version 2.20.1

Thanks for choosing MyAmFam! 

Our newest version includes a tool for tracking the COVID-19 auto insurance premium relief payment that American Family Insurance is offering customers during these uncertain times.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Mar 26
2020
Version 2.20.0

Thanks for choosing MyAmFam!

Our newest version includes:
• Additional proactive protection advice to help protect what matters most in the My Feed section
• New self service features to make managing your policies even easier
• Performance and stability improvements to make the MyAmFam experience better
• Welcome screen for new MyAmFam app users and first time setup information

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Mar 01
2020
Version 2.19.3

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Feb 28
2020
Version 2.19.2

Thanks for choosing MyAmFam!

This version fixes an issue some users were having when updating the app.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Feb 26
2020
Version 2.19.1

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Feb 06
2020
Version 2.19.0

Thanks for choosing MyAmFam!

Our newest version includes:
• New self service features to make managing your policies even easier
• Performance improvements to make the MyAmFam experience better

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jan 15
2020
Version 2.18.1

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.  

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Dec 21
2019
Version 2.18.0

Thanks for choosing the MyAmFam app!

Our newest version includes:
• My Feed section for select users that provides helpful tips for how to keep your home and the people in it safe and secure
• Performance improvements to make the MyAmFam experience better

Have feedback? Reach out to us via the Contact Us section — we’d love to hear from you.

Nov 21
2019
Version 2.17.9

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Nov 13
2019
Version 2.17.8

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Oct 11
2019
Version 2.17.7

Our newest version includes:
• Fixed an issue with adding a checking/savings account as a payment method.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Sep 25
2019
Version 2.17.6

Thanks for choosing MyAmFam!

Our newest version includes:
• Optimization of the Autopay enrollment process.
• Performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Sep 11
2019
Version 2.17.5

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Aug 29
2019
Version 2.17.4

Thanks for choosing MyAmFam!

Our newest version includes:
• Claims Accident Checklist – If you’ve been in an accident, we’re here to help you stay calm and walk you through what you need to do.
• Optimization of Billing pain-points.
• Performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Aug 01
2019
Version 2.17.3

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jul 25
2019
Version 2.17.2

Thanks for choosing MyAmFam!

Our newest version includes performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jul 18
2019
Version 2.17.1

Thanks for choosing MyAmFam!

Our newest version includes:

- Performance and stability improvements to make the MyAmFam experience better.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jun 06
2019
Version 2.17.0

Thanks for choosing MyAmFam!

Our newest version includes:
• Ability to select a rental company location when filing an auto claim
• Documents for Life policies (available for viewing after 6/16)
• New opportunities for Service Line coverage and Mechanical Breakdown coverage
• One-click scheduling of automatic payments
• My Account enrollment
• Performance improvements to make the MyAmFam experience better

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Apr 24
2019
Version 2.16.3

Thanks for choosing MyAmFam!

Our newest version includes:
- Ability to make a payment directly from the dashboard
- Performance improvements to make the MyAmFam experience better for you

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Mar 28
2019
Version 2.16.2

Thanks for choosing MyAmFam!

Our newest version includes:
- An optimized version of our “Request a Change” feature
- Added ability to request a change on your life insurance policies
- Optimized profile management contact features
- Performance improvements to make the MyAmFam experience better for you

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Mar 04
2019
Version 2.16.1

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Feb 18
2019
Version 2.16.0

Thanks for choosing MyAmFam!

Our newest version includes:

• Easy-to-change billing and policy document reception preferences in your profile
• An improved billing account registration process
•. Performance improvements to make the MyAmFam experience better for you

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jan 31
2019
Version 2.15.0

Thanks for choosing MyAmFam!

Our newest version includes:

The ability to select a Dreams Restored Program (DRP) repair shop when you file an auto insurance claim, making the claims process as simple as possible
Minor bug fixes and performance improvements to make your MyAmFam experience better than ever

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Jan 16
2019
Version 2.14.1

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Dec 17
2018
Version 2.14.0

Thanks for choosing MyAmFam!

Our newest version includes:
- The ability to upload photos when you submit your claim.
- Personalized opportunities to add other coverages you qualify for, making protecting what matters most even easier.
- A valuable “Who’s Covered” section to your umbrella policy overview.

This update also includes bug fixes and performance improvements to make the MyAmFam app experience better for you.

Have questions? Reach out to us via the Contact Us section — we’d love to hear from you.

Nov 15
2018
Version 2.13.2

Thanks for choosing MyAmFam!

Our newest version includes:
- Additional verification methods when trying to reset your password, including using phone or text verification.
- More detailed information to help you choose the most convenient, reliable repair shop after a claim.
- Minor bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Oct 10
2018
Version 2.13.1

Thanks for choosing MyAmFam! Our regular updates always include bug fixes and performance improvements. Please reach out to us with any questions or comments using our in-app support in the Contact Us section.

Sep 19
2018
Version 2.13.0

Thanks for choosing MyAmFam! We've added easy-to-understand information about opportunities you may qualify for, making protecting what matters most even simpler. Our updates also include bug fixes and performance improvements to make MyAmFam better for you. Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Aug 13
2018
Version 2.12.2

Thanks for choosing MyAmFam! Our regular updates always include bug fixes and performance improvements. Please reach out to us with any questions or comments using our in-app support in the Contact Us section.

Jul 19
2018
Version 2.12.1

Our newest version makes it even easier to access the info you need to protect what matters most. Basic Life insurance policy information is now available in MyAmFam!

Our updates also include bug fixes and performance improvements to make MyAmFam better for you. Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Jun 30
2018
Version 2.12.0

Thanks for choosing MyAmFam!

Our newest version includes:
• Sign-up for paperless policy and billing documents, all in one easy step!
• Messaging to keep you informed if your payment couldn't be processed.
• Account login improvements that allow you to use your email address as your User ID.
• Information keeping you up-to-date on programs you may be eligible for.

Our regular updates always include bug fixes and performance improvements. Please reach out to us with any questions or comments using our in-app support in the Contact Us section.

Jun 16
2018
Version 2.11.1

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

May 29
2018
Version 2.11.0

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Our newest version includes:
- Your Insurance card in the palm of your hand faster than ever with just one tap. We've also added the ability to conveniently share your insurance card directly from your device.
- Updated and streamlined login screen for greater ease of use.
- Enable location services to find nearby agents and to receive updates with exclusive offers about events happening in your area.
- Minor performance and stability improvements.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

May 14
2018
Version 2.10.2

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Apr 12
2018
Version 2.10.0

We’ve made it easier than ever for you to replace a vehicle or enroll for paperless documents.

Here’s what the updated MyAmFam app can do for you:
- Get quick and convenient quote estimates to replace your vehicle and notify your agent after your new purchase
- Sign-up for paperless policy documents right from the dashboard
- Performance and stability improvements, including a fix to our proof of insurance cards to ensure you have the most up-to-date version

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Mar 14
2018
Version 2.9.3

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Feb 20
2018
Version 2.9.2

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the Contact Us section. We would love to hear from you.

Jan 31
2018
Version 2.9.1

Thanks for choosing MyAmFam! Our regular updates include bug fixes and performance improvements to make MyAmFam better for you.

Please reach out to us with any questions or comments using our in-app support in the More section. We would love to hear from you.

Jan 17
2018
Version 2.9.0

Need to report a claim or check status of an existing claim? MyAmFam has you covered! It’s now easier than ever to manage your claims on the go. Here’s a peek at what the new claims process can do for you:

- Location finder automatically detects where you are—no need to look for landmarks or street signs.
- No time to finish your claim now? No worries! Just come back later; we’ll save your spot.
- Simple options take the stress out of reporting all the details.
- Get real-time status of a submitted claim.
- Find your personal claims representative’s contact info.
- Need a rental car or repair shop? Both are just a tap away.

Dec 10
2017
Version 2.8.3

- Streamlined More section for greater ease of use
- Performance and stability improvements

Nov 22
2017
Version 2.8.2

Stability improvements to address crashes some users were experiencing after receiving a notification.

Nov 17
2017
Version 2.8.1

- iPhone X and Face ID support
- Performance and stability improvements

Oct 26
2017
Version 2.8.0

- Improved experience for filing an auto glass claim.
- Updated billing options to change email reminders.
- Performance and stability improvements.

Oct 05
2017
Version 2.7.2

Minor update to inform users when a new version of the app is available.

Sep 16
2017
Version 2.7.0

- Convenient form to send us your feedback
- New information to give you everything needed during the claims process
- Ability to notify your agent after a new car purchase
- Performance and stability improvements

Aug 24
2017
Version 2.6.0

It’s now easier than ever to pay your bills in the app—set up convenient Automatic Payments today! Need to check your payment or statement history? We’ve got that, too.
Check out what the updated MyAmFam app can do for you:
-Schedule set-and-forget automatic payments
-Use your checking/savings account or a debit/credit card
-Pick the date your payment withdraws
-Get emailed payment reminders
-Change your autopay preferences anytime
-Get real-time payment status under Payment History
-See 24 months of payments—whether online, in person, or through the mail, they’re all right in the app
-View billing statements for the past 24 months
-Need payment or statement history older than 24 months? We’ve got you covered. All it takes is a request on our quick and easy form.

Aug 01
2017
Version 2.5.4

Fix to address a continuous loading issue some users were having while displaying the dashboard.

Jul 28
2017
Version 2.5.3

Performance and stability improvements.

Jul 14
2017
Version 2.5.2

Performance and stability improvements.

Jun 29
2017
Version 2.5.1

Stability improvements to address crashes some users have experienced.

Jun 23
2017
Version 2.5.0

Pay your bills right from the palm of your hand - and it’s all done securely in the app. We’ve updated our billing and payments experience.
• Register/Unregister billing accounts
• Schedule a new payment
• Manage scheduled payments (Modify/Delete)
• Setup new payment methods
• Manage payment methods (Modify/Delete)
• Pay multiple bills in one step

May 04
2017
Version 2.4.0

- Easily verify your my account enrollment by text or phone call.
- Keep your my account profile up to date with the capability to:
- Update your security questions.
- Change your password.
- Edit existing or add new contact information.
- Performance and stability improvements.

Apr 10
2017
Version 2.3.0

- View policy documents from the policy details screen.
- Performance and stability improvements.

Apr 04
2017
Version 2.2.1

Fixes an issue some users were having when trying to enroll a new account.

Mar 27
2017
Version 2.2.0

Thanks for all your feedback. We heard you and have been working hard to bring you the best experience possible. With this latest update, we've fixed some bugs and added these new features.
- Receive push notifications when your new insurance card is available.
- Request a policy change through your Agent.

Feb 15
2017
Version 2.1.0

- Conveniently enroll in My Account right from the app
- Performance and stability improvements

Jan 31
2017
Version 2.0.4

Bug fixes to improve login issues some users are experiencing.

Jan 18
2017
Version 2.0.3

Bug fixes.

Jan 03
2017
Version 2.0.2

- Improvements to reduce login time when making a payment or viewing billing details.
- Minor bug fixes.

Dec 20
2016
Version 2.0.1

Minor bug fixes.

Dec 19
2016
Version 2.0

We’ve redesigned My AmFam for a more personalized and convenient experience you’re sure to love. The new design makes it easier to view policies, manage bills and review claims, so you can conveniently get through the logistics of insurance coverage and deservingly get back to enjoying the benefits of it.

Sep 02
2016
Version 1.6.4

Bug fixes.

Jul 28
2016
Version 1.6.3

• Easy access to AmFam’s resource center to help you prepare your dreams for anything.
• Occasional prompt asking for your review as we’re working on enhancing this app and would like some feedback from our users on what we can improve upon.

Jul 06
2016
Version 1.6.2

• Easy access to AmFam DreamVault app
• Performance and stability improvements

Apr 22
2016
Version 1.6.1

• Touch ID support for My Account
• Performance and stability improvements

Jan 12
2016
Version 1.5.3

- User interface enhancements
- Performance and stability improvements
- Support for push notifications

Oct 27
2015
Version 1.5.2

iOS 9 support and bug fixes.

Dec 22
2014
Version 1.5.1

This update includes minor bug fixes as well as stability improvements to address unexpected app crashes.

Nov 24
2014
Version 1.5

- iOS 8 Compatibility
- User interface and performance improvements

Aug 27
2014
Version 1.4

You asked, we delivered! It’s easier to find your policy information and pull up your proof of insurance with a few clicks (and then add it to Passbook). App features like ‘Access My Account’ and ‘Payments’ are also now much easier to navigate. File a claim and even track it here, too! And, we’ll continue to improve on this experience based on your feedback!

Jun 03
2011
Version 1.3

- New UI
- Showing map of agent office doesn’t leave app
- Minor bug fixes and performance enhancements

May 23
2010
Version 1.2

- Accessing My Account and Payments now open within the application. You no longer need to leave the app and open Safari to access those functions.

- Added the option to view your last set of search results when finding an agent without having to re-enter your search criteria.

-Minor bug fixes and performance enhancements.

Nov 07
2009
Version 1.1.1

Fixed an issue with the link to access My Account.

Oct 20
2009
Version 1.1

- Enhanced the accuracy of the current location function.
- Added an alert message to phone numbers when calling.
- Minor bug fixes.
- UI Enhancements.

Sep 14
2009
Version 1.0

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