Virtual Assist
Total Ratings
United States
Description
Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
Screenshots
Version History
Releasing updates every about 2 months on average. Last update 36 days ago.
- Internal Improvements
- Internal Improvements
- Internal Improvements
- Internal Improvements
- Internal Improvements
Internal Improvements
Updates OpenTok 2.26.1
Added Phone Number for Inquiry Calls
Internal Updates
New Direct Connect Code Feature
- Added time zone text for operating hours
- Updated order on company selection
Internal improvements
Internal improvements
Internal enhancements
Internal updates
Internal Updates
Internal Updates
Bug fixes and internal updates
Bug Fixes and Internal Improvements
bug fixes
Bug fix
new features
bug fixes.
Bug fixes; call operation enhancements
Styling changes
-Announcement for the future of VA
-Bug fixes
- Bug Fixes
- Added inquiry information for easy access to those that want to follow up on a claim
- Bug Fixes
- Added support for newer devices
- Updated terms and conditions
- Updated user experience
Updated App Store Images
We received our patent !!! We have updated our screens to reflect this milestone.
Performance improvements
Performance enhancements and updated first-time user on-boarding screens.
Performance enhancements
Further standardization to platform specification including updates to contrast for better accessibility
Performance Enhancements
Bug fixes and performance enhancements
Performance enhancements and further support of deep linking
Further support for deep linking
Performance enhancements and support for deep linking
Further enhancements to support iPhone X
We have added support for iPhone X
Bug Fixes
What's New:
- "Your Company Name" added to profile
- New home screen connecting you with multiple insurance companies in the future
- Bug fixes and performance enhancements
- Hours of operation are now available for those who call after hours
- Bug Fixes
Callback – if wait times for a call are longer than usual, opt for a service representative to contact you when they are available. You won’t lose your place in line.
Performance enhancements and bug fixes
• Performance Enhancements and bug fixes.
2.0.1
•Fix profile bug
2.0
•If your call drops, you can reconnect to your original Representative by entering a unique code in the app
•The app will ask you to confirm your decision to end your call in case you accidentally hit the “End Call” button
•Performance enhancements
•Bug Fixes
•If your call drops, you can reconnect to your original Representative by entering a unique code in the app
•The app will ask you to confirm your decision to end your call in case you accidentally hit the “End Call” button
•Performance enhancements
•Bug Fixes
•We’ve added a profile for users to enter and save their information.
•Instead of re-entering information such as your name and phone number whenever you want to place a call, your profile will save your information and enter it for you.
•Performance enhancements
• We’ve added a profile for users to enter and save their information.
• Instead of re-entering information such as your name and phone number whenever you want to place a call, your profile will save your information and enter it for you.
Bug Fixes and Performance Enhancements
Bug fixes and performance improvements
Other Information
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