My Doctor Online (NCAL Only)

Our latest update includes a bug fix to address app crashes.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include
• Improved usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Closed captioning now available for video visits in multiple languages.
• Improved usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Additional notifications for members with colorectal cancer.
• Improved usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Enhanced notifications for members with colorectal cancer.
• Improved usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes a bug fix to address app crashes.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• New user experience for Email Your Doctor's Office.
• Health Reminders in Spanish.
• Enhanced ability to join online groups and classes from our app.
• Improved menu design.
• Enhanced usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes bug fixes related to app crashes.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Improved Health Library design.
• Improved usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Improved home screen design.
• New dashboard and enhanced personalized information for pregnant members.
• Improved usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Streamlined navigation for Health Reminders.
• New ability to share appointment details.
• Improved usability and performance, including enhanced alerts.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes a bug fix to address app crashes.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Enhanced user experience hen emailing your doctor.
• Ability to take screenshots.
• Improved usability and performance.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes a bug fix for push notifications.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:

• Enhanced video visit features, including the ability to blur background, change your name, and more.
• Expanded You and Your Baby website for baby's first year.
• Ability to schedule prenatal health classes directly from our app.
• Improved usability and performance.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:

- App now available in Spanish
- Improved user experience for scheduling appointments
- Improved usability and performance

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include technical enhancements and bug fixes.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Appointment scheduling enhancements
• New autosave capability automatically saves drafts emails to your doctor
• Technical enhancements to improve app reliability
• Usability and performance improvements

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes sign on issue fixes.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Technical enhancements to improve app reliability.
• Usability and performance improvements.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes bug fixes.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest updates include:
• Enhanced information and notifications for colorectal cancer chemotherapy care.
• Improved user experience for scheduling prenatal appointments.
• Added optional multi-factor authentication sign in for additional security.
• Improved usability and performance.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes bug fixes.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

• Enhanced information and notifications for diabetes care.
• Bug fixes to improve speed and reliability.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Our latest update includes bug fixes related to app crash.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

• Our latest update includes bug fixes.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

• Redesigned home screen to make it easier to manage your and your family’s health.
• Bug fixes to improve speed and reliability.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

• Our latest updates make it easier to request medical forms and records from Kaiser Permanente.
• Members visiting from other regions can now sign in to get care while in Northern California.
• We’ve also made bug fixes and improvements for faster speed and reliability.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

• Bug fix to address Video Visits ending while waiting for provider to join.

Thanks for using My Doctor Online app! Our latest updates include faster speed and reliability, as well as bug fixes and performance improvements.

Love the app? Share your thoughts by leaving a rating or review. Your feedback matters.

• Bug Fixes to address sign on issues

• Update sign-in security
• Enhanced digital membership card
• Created the ability to print test results, letters, and prescription orders
• Improved user experience for scheduling appointments

• Hotfix related to Video Visit

• Usability and Performance Improvements

• Fixes to address app crash when rescheduling appointments

• Enhanced user experience for booking appointments
• Usability and performance improvements

• Bug fix to address COVID Vaccine appointment slots not being displayed consistently

• Hotfix

Ability to choose any vaccine manufacturer for COVID-19 booster

• Fix for COVID-19 Center display

• Bug fix to support vaccine booking

• Bug fix to address sign-in issues

• Enhanced notifications and information for some scheduled procedures
• Usability and performance improvements

· Bug Fix

• Ability to schedule COVID-19 vaccine appointments
• Content updated for COVID-19 care and recovery
• Access to the immunization record

• Digital membership card now available
• Letters from Kaiser Permanente now accessible
• UI/UX improvements
• Technical enhancements

• Bug fixes

• Enhancements made to the Test Results feature to display complete results.

• Bug fix

• Improved user experience for video visits
• Technical enhancements

• Bug fixes

• Updated display of medical facility and department information.
• User experience improvements.
• Technical enhancements and bug fixes.

• Bug fixes

• New subscription options for personalized pregnancy information.
• UI enhancements for home screen.
• Technical enhancements and bug fixes.

• Fixes related to failed video visits on mobile networks

• Technical Improvements

• Bug Fixes

• Guidance to convenient care options for common conditions.
• Increased visibility for upcoming procedures as part of our appointment list.
• Technical enhancements and bug fixes.

• Bugfix

• Improved user experience for video visits.
• Technical enhancements and bug fixes.

• Improved user experience for video visits
• Technical enhancements and bug fixes

• Access to past visit information.
• New user interface for health reminders.
• Technical enhancements and bug fixes.

• Bug Fix

• E-visits for quick, convenient online care for common health concerns
• Improved user experience for Video Visits
• Minor enhancements to Email Your Doctor
• Personalized information from your doctor
• Technical enhancements and bug fixes

• Improved user experience
• Increased personalization for patients scheduled for some surgical procedures
• Technical enhancements and bug fixes

• Display of appointment-related questionnaires
• Link to set up caregiver access
• Bug fixes

• New user interface for test results
• Ability to use autofill password device features to sign in
• User interface improvements and bug fixes

• Bug fix to improve sign in

• Bug fix related to Android Fingerprint sign in

• Content enhancements for patients scheduled for some surgical procedures
• More prominent display of Medical Record Number
• Minor enhancements to the Email Your Doctor feature
• Bug fixes

• Bug fix related to reply function in Email Your Doctor feature

• Bug fix for appointment address display

• Increased personalization for patients with newborn babies
• New UI for appointments
• Minor technical enhancements and bug fixes

• Bug Fix

• UI/UX enhancements for Email Your Doctor
• Technical updates to support a better user experience

• Bug Fix

• New and improved home screen
• Increased personalization for patients scheduled for most inpatient procedures
• UI enhancements and bug fixes

• UI improvements for scheduling an appointment
• Technical improvements and bug fixes

• UI improvements for scheduling an appointment
• New sign in screen
• From the Menu, easily access questionnaires emailed to you from your doctor regarding your care
• Access the My KP Meds reminder app in Refill Prescription

• Bug Fix for Email your Doctor

• Bug fix for inbox message display

• Easily complete questionnaires related to your care that are emailed from your doctor
• Improved user experience for video visits
• Increased personalization for patients scheduled for select procedures
• Bug fix for intermittent sign in issues

• View test results
• Search for a doctor or health information our doctors recommend to their patients
• Improved user experience for appointments and video visits
• Android Fingerprint sign in

Refill prescriptions
• Improved user experience for video visits
• New menu for navigation
• Easily access weekly updates for Your Pregnancy
For patients not yet subscribed to Your Pregnancy, go to kp.org/mydoctor/pregnancy. Get weekly updates about you and your baby's development, and what to expect at prenatal visits.

• Refill prescriptions
• Improved user experience for video visits
• New menu for navigation
• Easily access weekly updates for Your Pregnancy
For patients not yet subscribed to Your Pregnancy, go to kp.org/mydoctor/pregnancy. Get weekly updates about you and your baby's development, and what to expect at prenatal visits.

• Get personalized care information for certain medical procedures
• Expanded personalized care reminders, including diabetes care
• Improvements to scheduling primary care appointments for others
As always, we appreciate your feedback. Please write us at ncalmobile@kp.org with suggestions or questions.

• Schedule appointments for you and your family in Medicine, Women’s Health, Pediatrics and Optometry
• Add appointments to your calendar
• UI/UX enhancements and bug fixes
As always, we appreciate your feedback. Please write us at ncalmobile@kp.org with suggestions or questions.

• Bug fixes

• Schedule appointments after a specialty referral
• Bug fixes and UI tweaks

• Bug Fix

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier with the latest version of our app.

Our fresh new app design allows you to quickly view important, timely information for you and your family.

App Features:
• Receive appointment reminders and details for you and your family members’ scheduled visits – and if you need to, cancel or reschedule.
• Join a scheduled video appointment right from the app. If you'd like to schedule a video visit, call us and ask if a video visit is right for your symptoms.
• View your personal doctors and email them from your app.
• Schedule preventive health appointments such as well child, mammogram, and Pap appointments directly from the app.
• Call our 24/7 Appointment and Advice line at anytime from anywhere.
• Receive quick tips on pressing health topics and how Kaiser Permanente can help.

KP Preventive Care: We remember so you don't have to!

Getting Started
After you download and launch the app, you’ll be asked for your kp.org user name and password. If you are a member and don’t yet have a kp.org user name and password, you can register from the app – just tap “Sign In Help” and follow the prompts.

As a Northern California Kaiser Permanente member, important personalized health reminders and information are available for you and your family members on the go.

• Get alerts when you and your family members are due for routine health screenings, tests, and immunizations and if you’re due for a pap or mammogram, schedule it directly with the app.
• Can’t remember when you had your last Tetanus shot? Find your up-to-date Preventive Services information in one place.
• Receive appointment reminders for you and your family members’ scheduled visits — and if you need to, cancel or reschedule.
• See details of upcoming appointments including the photo and home page of the clinician. Share the information if you’d like.
• Email your doctor — or your family's personal doctors — with non-urgent messages and view your doctor's home page.
• Call our 24/7 Appointment and Advice Call Center.
• Read timely health information from our physician experts.
• Find maps and directions in Northern California to the nearest Kaiser Permanente medical centers and medical office facilities, along with hours and phone numbers for pharmacy, lab, radiology, and other select departments.
• Have medical record numbers for you and your family members in one place. Personalize your app with family photos!

How to get started

After you download and launch the app for the first time, you’ll be asked for your kp.org user name and password. If you are a member and don’t yet have a kp.org user name and password, you can register by visiting your doctor’s home page at kp.org/mydoctor and choosing “set up access.”

This app will allow you to view information for your family members if Act for a Family Member has been established. If you’re not already registered to do this, you can sign up online at kp.org/mydoctor, Manage Your Family’s Health, Set Up Access. If you are viewing health information for a family member, some types of appointments may be hidden to protect the confidentiality of teens or others in your family.