About & Pics

Description

The official mobile ticketing app from San Francisco Municipal Transportation Agency! The MuniMobile app lets you purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card in our secure system, and you're ready to go.


WHY YOU'LL LOVE THIS APP:

• No paper fares to keep track of.

• No need to carry cash, count exact change or find a ticket machine.

• Buy and use fares instantly using a debit/credit card.

• Store multiple tickets on your phone for future use.

• Pay a single fare or multiple fares for a group of riders.

• Register your debit/credit card(s) in our secure system.

• Purchase tickets on your phone or on any computer via our website.

HOW IT WORKS:

1. CHOOSE RIDER TYPE: Adult, Youth, or Senior/Disabled/Medicare

2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passport

3. CHOOSE QUANTITY: You can buy multiple tickets to use later

4. CHECK OUT: Pay with Visa, MasterCard, or PayPal

COMMON QUESTIONS:

Q: Do I need to be connected to the Internet?

An Internet connection is required to purchase tickets, but you can use/activate your tickets offline.

Q: What if my battery dies?

Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:

• Don't uninstall the Muni Mobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without an Internet connection), so uninstalling the app can permanently erase your tickets!

• Activate your ticket before boarding. If you're at a Train station where fares are required, make sure you activate your ticket (by tapping the "Use" button) before entering the station area. Otherwise, activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.

• Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

• Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.)

 Free in Google Play

Screenshots

MuniMobile screenshot 1MuniMobile screenshot 2MuniMobile screenshot 3MuniMobile screenshot 4

Version History

Launched Nov 11, 2015 (about 3 years ago).

Releasing new versions every 4 months, on average.

Dec 10
2018
(Current)
Version 1.8.3653

Performance improvements and security updates.

Jul 23
2018
Version 1.8.3603

Performance improvements and security updates.

May 23
2018
Version 1.8.3513

Performance improvements and security updates.

Apr 03
2018
Version 1.8.3361

Performance improvements and security updates.

Dec 19
2017
Version 1.8.3097

Performance improvements and security updates.

Oct 23
2017
Version 1.8.2890

Performance improvements and security updates.

Jan 31
2017
Version 1.8.1

Added alert for multiple rider tickets

Aug 22
2016
Version 1.7.2.29

• Performance and security enhancements
• New fare type added

May 20
2016
Version 1.7.1.5

• Accessibility enhancements to improve app usability (with more to come)
• Faster access to active and stored tickets when app is opened
• Clearer guidance on when to activate tickets and what credit cards are accepted
• More prominently displayed ticket expiration time
• A correction to the inverted Muni worm on active tickets!
• Updated Help menu links

Nov 11
2015
Version 1.6.0

The official mobile ticketing app from San Francisco Municipal Transportation Agency! The MuniMobile app lets you purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card in our secure system, and you're ready to go.


WHY YOU'LL LOVE THIS APP:


• No paper fares to keep track of.


• No need to carry cash, count exact change or find a ticket machine.


• Buy and use fares instantly using a debit/credit card.


• Store multiple tickets on your phone for future use.


• Pay a single fare or multiple fares for a group of riders.


• Register your debit/credit card(s) in our secure system.


• Purchase tickets on your phone or on any computer via our website.

HOW IT WORKS:


1. CHOOSE RIDER TYPE: Adult, Youth, or Senior/Disabled/Medicare


2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passport


3. CHOOSE QUANTITY: You can buy multiple tickets to use later


4. CHECK OUT: Pay with Visa, MasterCard, or PayPal

COMMON QUESTIONS:


Q: Do I need to be connected to the Internet?


An Internet connection is required to purchase tickets, but you can use/activate your tickets offline.

Q: What if my battery dies?


Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!


IMPORTANT REMINDERS:


• Don't uninstall the Muni Mobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without an Internet connection), so uninstalling the app can permanently erase your tickets!


• Activate your ticket before boarding. If you're at a Train station where fares are required, make sure you activate your ticket (by tapping the "Use" button) before entering the station area. Otherwise, activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.


• Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.


• Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.)

Previous 3 versions
4

Total Ratings

5
1
4
0
3
0
2
0
1
3
260

Total Ratings

5
63
4
27
3
23
2
25
1
120