Securus Mobile
Manage and Fund Calling Accounts and Schedule and Join Video Sessions
Manage and Fund Calling Accounts and Schedule and Join Video Sessions
Total Ratings
Worldwide
Description
The Securus Mobile app now requires Android 10.0 or higher. Please update to the latest version.
The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset
Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect
Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information
Securus Debit – deposit funds to this account for your contact to use for:
• Calling any number they choose
• Purchase music, games and movies for their tablet
• Schedule and pay for a Video Connect session
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility
Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility
Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging
Screenshots
Version History
Releasing updates every 13 days on average. Last update 27 days ago.
Bug fixes and improvements
Bug fixes and improvements
Bug fixes and improvements
Bug fixes and improvements.
Bug fixes and improvements.
Bug fixes and improvements.
The minimum OS required is now 10.
Improvements to Securus Text Connect.
Text Connect Recharge is introduced which lets you automatically re-purchase your Connects package when your balance gets low. Other bug fixes and improvements.
New exciting features are implemented for Securus Text Connect in this release, including ability to send eCards and set up low balance alerts. With this update, packages for purchase are changed from 'Messages' to units called ‘Connects’ which are used to send text messages or eCards. Your existing Text Connect account balances will automatically be converted to Connects.
Bug fixes and improvements.
New exciting features are implemented for Securus Text Connect in this release, including ability to send eCards and set up low balance alerts. With this update, packages for purchase are changed from 'Messages' to units called ‘Connects’ which are used to send text messages or eCards. Your existing Text Connect account balances will automatically be converted to Connects.
Bug fixes and improvements.
Bug fixes and improvements
Bug fixes and improvements.
Bug fixes and improvements.
Bug fixes and improvements.
Bug fixes and improvements.
Bug fixes and improvements.
Bug fixes and improvements.
Face or Touch Login
Minor bug fixes
New online account creation and payments functionality to include 22 new countries outside of the U.S. User improvements and bug fixes.
Bug fixes and improvements
Bug fixes and improvements.
Bug fixes and improvements.
Bug fixes
With this release users now have the ability to close their online account. Improved experience on entering a coupon for Securus Video Connect. Minimum version required is now 8.0.
Bug fixes and performance improvements
Bug fixes
Text connect new notifications. Ability to close prepaid AdvanceConnect phone calling account.
Bug fixes
Bug fixes
Usability improvements and bug fixes
• Text Connect - lets you purchase a set of text messages for you and your incarcerated individual to send and receive
• Streamlined home screen
• Minimum OS required is now 7
• Bug fixes
• Text Connect - lets you purchase a set of text messages for you and your incarcerated individual to send and receive
• Streamlined home screen
• Minimum OS required is now 7
Prepaid call subscription option at participating facilities
Usability improvements and bug fixes
Spanish language support when user sets the language to Spanish on the device
eMessaging enhancements including
Unread message counter on home screen
Expanded contact list
Draft messages are now saved every 5 minutes
Usability improvements and bug fixes
Bug fixes
Bug fixes
Bug fixes
Bug fixes
Usability and bug fixes
Usability and bug fixes
• App enrollment improvements
• Securus Video Visitation is now Securus Video Connect℠
• Securus Video Connect manage account functions now available in app
o Users can change photos, view transaction history and manage credit/debit cards
• Users can report technical issues from app
• Usability and bug fixes
Bug fixes
Bug fixes
• VideoGrams* – send a 30 second video greeting to your loved one to share life moments or just your thoughts. Take the video and send or choose from one in your gallery.
• Transfer stamps – now you can share stamps so they can send messages and eCards at no cost to them.
• New message notifications – see notification without opening the app
• Character countdown when composing a message
• Bug fixes and usability improvements
*If allowed by facility
Bug fixes.
Improved connectivity for Video Visitation.
Bug fixes
Bug fixes
User improvements and bug fixes.
Bug fixes
Bug fixes.
Bug fixes
Bug fixes
Bug fixes and improvements.
-Bug fixes and improvements
-Bug fixes and improvements
-Bug fixes and improvements
-Bug fixes and improvements
-Bug fixes and improvements
-Bug fixes and improvements
-Bug fixes and improvements
What’s New and Exciting?
- Electronic messages to your loved ones
- Bug fixes and improvements
What’s New and Exciting?
- Electronic messages to your loved ones
- Bug fixes and improvements
-Bug fixes and improvements
- Bug fixes
- Bug fixes
-Bug fixes and improvements
-Create and fund your prepaid calling account
-Add funds to Inmate Debit calling account
-Sign up for Video Visitation
- Bug fixes
- Bug fixes
What’s New and Exciting?
- Schedule your next Anywhere or Onsite visit
- View details of your scheduled visits
- Cancel or reschedule your visits
- Add a new facility to your list to video visit
- Improved timer functionality
- Enhanced video quality
- Performance improvements
The Securus Video Visitation mobile app provides an easy and convenient way for you to video chat with your incarcerated loved one using your Android Smartphone or Tablet. With this free mobile app, you can share life’s special moments like birthdays, holidays, and sporting events and help your loved one feel at home even when they can’t be. It’s never been easier to stay in touch.
The Securus Video Visit app allows you to:
· Visit an inmate remotely from almost anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Visitation
· Easily log in with your existing Securus Online account using your email address and password
· Access and view your upcoming scheduled video visits
· Sync details of upcoming visits with your calendar
· Receive notifications for upcoming visits
· Test Wi-Fi/cellular connection to determine quality of video visit
· *For best results and to reduce echo, use a headset or earbuds with microphone
Requirements:
· Minimum Requirements:
4.0 and higher
ARMv7 or x86 processors
30 MB of free space or higher
· Prior to being able to use this app, you must have a Securus Online user account. Enroll in Securus Online by going to www.VisitFromHome.net or www.Securustech.net.
* Operator data charges may apply. For best results, we recommend using an unlimited data plan with a 4G or Wi-Fi connection.
Other Information
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