About & Pics

Description

The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!

ResidentPortal App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
• RentNotify - Sends push notifications to your device, reminding you to pay rent.
• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
• Submit Maintenance Requests - Submit a maintenance request right from the app.
• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
• Fingerprint Authentication - After initial setup, securely log in to the app by scanning your finger print

Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.

 Free in Google Play

Screenshots

Resident Portal screenshot 1Resident Portal screenshot 2Resident Portal screenshot 3Resident Portal screenshot 4Resident Portal screenshot 5

Version History

Launched Apr 21, 2015 (almost 4 years ago).

Releasing new versions every about 2 months, on average.

Dec 19
2018
(Current)
Version 4.1.15

• Various user experience improvements.
• Fixed known issues.

Nov 14
2018
Version 4.1.14

• Can now setup bimonthly auto payments for properties that allow it.
• Can now split auto payment between roommates.
• Improved user experience.
• Fixed known issues.

Jul 18
2018
Version 4.1.13

Various user experience improvements.
Fixed known issues.

Jun 18
2018
Version 4.1.12

Added scenes for Home Automation enabled units.
User experience enhancements.
Resolved known issues.

Jun 06
2018
Version 4.1.11

Fixed unable to connect to server issue.

Apr 27
2018
Version 4.1.10

• Added new contact preference options.
• Added payment method nicknames to Payment History and Auto Payments
• Added support for adaptive icons
• Improved user experience
• Fixed known issues

Apr 10
2018
Version 4.1.9

UPDATE: Fixed crash when push notifications were received
• Can now enable Push Notification for Parcel Alert and Maintenance
• Can now view Resident Utility invoices
• Can now add a nickname to any stored billing method
• Resolved known issues

Feb 21
2018
Version 4.1.8

• Can now indicate if guests are allowed to pick up packages on your behalf
• Can now indicate if guests have access indefinitely
• Can now easily add another maintenance request after submitting one
• When signing up, will now show nearby properties
• Improved password reset workflow
• Miscellaneous user interface improvements
• Resolved known issues

Feb 04
2018
Version 4.1.7

- Improved user experience in several areas
- Resolved known issues

Dec 19
2017
Version 4.1.6

- Leasing office hours now show on contact screen
- Fixed call property functionality
- User interface fixes and enhancements
- Resolved known issues

Nov 26
2017
Version 4.1.5

Fixed known issues
Minor user interface enhancements

Nov 12
2017
Version 4.1.4

Users at Guest Manager enabled properties can now add guests and set one time or recurring access schedules
Add guests directly from your contacts (requires permission to access your phone's contact list)
Home Controls will now appear on the Dashboard for Smart Property enabled users
Now you can add, edit, and delete vehicles in your profile
Now compatible with more tablets and other devices
User interface improvements

Nov 08
2017
Version v.2017.11.08

Users at Guest Manager enabled properties can now add guests and set one time or recurring access schedules
Add guests directly from your contacts (requires permission to access your phone's contact list)
Home Controls will now appear on the Dashboard for Smart Property enabled users
Now you can add, edit, and delete vehicles in your profile
Now compatible with more tablets and other devices
User interface improvements

Nov 06
2017
Version v.2017.11.07

Users at Guest Manager enabled properties can now add guests and set one time or recurring access schedules
Add guests directly from your contacts (requires permission to access your phone's contact list)
Home Controls will now appear on the Dashboard for Smart Property enabled users
Now you can add, edit, and delete vehicles in your profile
Now compatible with more tablets and other devices
User interface improvements

Sep 07
2017
Version 4.1.2

Resolved rare issue where some valid credit or debit card numbers were not able to be stored.

Aug 10
2017
Version 4.1.1

Known issues resolved.

Jul 25
2017
Version 4.1

• Control your smart thermostat, lights and door locks right from the app for Entrata SmartProperty enabled units.
• Now select your unit on login instead of when making a payment or submitting work order if applicable.
• Now allowed to enter other payment amounts if property allows.
• User interface enhancements.
• Fixed known issues.

Jul 12
2017
Version 4.0.12

• Fixed known issues.
• Improved UI in some areas.

Mar 24
2017
Version 4.0.11

• Fixed known issues

Feb 28
2017
Version 4.0.9

• Complete move-in and other inspections
• View maintenance request notes from property staff
• Can now enter a payment note when submitting a payment
• Fixed known issues

Feb 25
2017
Version 4.0.8

• Complete move-in and other inspections
• View maintenance request notes from property staff
• Can now enter a payment note when submitting a payment
• Fixed known issues

Feb 03
2017
Version 4.0.7

* Fixed issue with adding new credit cards

Jan 26
2017
Version 4.0.6

* Improved user experience when paying multiple charges separately

Dec 27
2016
Version 4.0.5

* Can now add emergency contacts
* User interface improvements
* Resolved known issues

Oct 28
2016
Version 4.0.2

* Now users are able to submit feedback to the app development team
* Quickly pay rent by searching 'Pay my rent' from Google Now which will link you directly to the make a payment page
* Fixed known issues

Sep 28
2016
Version 4.0.1

Our biggest update yet! We have completely overhauled the app to provide you the best experience possible. Some of the new features include:
* Fresh new look and feel
* Receive push notifications when rent is due
* The app remembers your preferences
* Easily communicate with your property with intelligent call routing
* Submit photos of maintenance issues
* Effortless payment process
* Authenticate with your fingerprint
New in 4.0.1
* Fixed known issues

Apr 21
2015
Version 3.1.2

Previous 3 versions
380

Total Ratings

5
290
4
66
3
12
2
6
1
7
7.9K

Total Ratings

5
5.8K
4
1.6K
3
240
2
58
1
180