About & Pics

Description

PetSmart knows being a pet parent is one of life’s most rewarding experiences. It also raises many questions, so we’ve built our App to be a valued resource for every step of your pet parent journey. You’ll find helpful articles, checklists, and services bookings.

New pet parent guides
If you’re a new pet parent, we’ve got your back! Create a pet profile and receive articles to help with the first few weeks with your new pet, complete with training class suggestions, checklists and helpful tips and articles.

Personalized for your bestie
Personalized information based on your pet’s profile and interests helps PetSmart tailor the app experience specifically to the pets in your life.

Services bookings
Book your grooming appointments directly from the PetSmart App. Check availability at Doggie Day Camp and call the store directly to book. Make a staycation reservation for your dog or cat when you head out of town or register for a training class taught by one of our expert dog trainers.

Scales, fur or feathers
Whether your pets swim, fly, crawl or walk, the PetSmart app has helpful content to help you enjoy life as an informed pet parent.

Play PetSmart treat trail
Have fun and earn coupons with our new game. Select your pet to start then swipe to connect multiple treats. The more treats you connect, the more points you score and the more stars you earn. Once you’ve earned three stars, you’ll earn your first coupon

Shop
Sometimes all you want to do is get some new treats or toys for your best friend. With one click, you’ll be at our newly redesigned petsmart.com for our best mobile shopping experience yet.

With a store locator, helpful resources, checklists, services bookings, informative articles and videos, the PetSmart App is a great resource for a great life with your best friend.

 Free in Google Play

Screenshots

PetSmart screenshot 1PetSmart screenshot 2PetSmart screenshot 3PetSmart screenshot 4PetSmart screenshot 5PetSmart screenshot 6

Version History

Launched Nov 18, 2016 (over 2 years ago).

Releasing new versions every 27 days, on average.

Feb 25
2019
(Current)
Version 3.1.1

Save some time at the register and get your Treats even faster! The app is now compatible with mobile wallet for Pet Parents in the US for easy access to your Treats card. Just open your Treats barcode page to add your card. We’ve also cleaned up a few bugs to improve your experience.

Feb 06
2019
Version 3.1.0

Sit. Stay. Here’s a treat! We trained our navigation menu to sit at the bottom of the screen to give you easier access to the features you love most. We’ve also made the PetSmart mobile app available in Canada. Canadian Pet Parents can now book services, manage Treats account, and more all from the convenience of the mobile app. We have also cleaned up a few bugs to improve your experience.

Jan 16
2019
Version 3.0.7

Go ahead, mark your territory! We’ve enhanced our store locator so you can now “favorite” the store you love the most. We’ve also cleaned up a few bugs to improve your app experience.

Dec 03
2018
Version 3.0.6

We took this op-purr-tunity to clean up a few bugs and make some enhancements to ensure you have a great app experience.

Nov 11
2018
Version 3.0.5

We fixed some minor bugs and made a few enhancements to improve your experience.

Oct 21
2018
Version 3.0.4

We’re continually working to give you a purrr-fect app experience. We added the option to enable touch ID at log in and also fixed some minor bugs to improve your experience.

Oct 01
2018
Version 3.0.3

We’re continually working to PAWlish the app. This week, we’ve fixed some minor bugs and made a few enhancements to improve your experience.

Sep 10
2018
Version 3.0.2

We are working to ensure your app experience is a PAWsitive one. We enhanced the transaction history view so you can now see how many Treats points you earned per item. We’ve also taken care of a few pesky bugs.

Aug 27
2018
Version 3.0.1

INTRODUCING!

Our new loyalty program, PetSmart Treats™! Update the app now and start enjoying all the exciting new features that come with our program.

•sign up, earn points, get treats!

•manage your account

•view your treats

•access exclusive offers

•show digital card at checkout

•view your points history

•add additional pet types to your account

•and more!

Aug 26
2018
Version 3.0.0

INTRODUCING!

Our new loyalty program, PetSmart Treats™! Update the app now and start enjoying all the exciting new features that come with our program.

•sign up, earn points, get treats!

•manage your account

•view your treats

•access exclusive offers

•show digital card at checkout

•view your points history

•add additional pet types to your account

•and more!

Jun 19
2018
Version 2.1.3

We’re continually working to improve the app. This week, we’ve fixed some minor bugs.

May 29
2018
Version 2.1.2

We're continually working to improve the app. This week, we've fixed some minor bugs

May 07
2018
Version 2.1.1

Some users were having trouble adding a pet profile so we’ve made some adjustments and we think you’ll find the experience to be purrrrfect. We've also enhanced Pet Friendly Places and made it easier to get more information and share locations with your friends.

Apr 04
2018
Version 2.1.0

We’ve made some updates and you now have the ability to change your email address in the app. We’ve also fixed some minor bugs to improve your PetSmart app experience. We will no longer be supporting Android versions 4 or 5, you can continue to enjoy the PetSmart app by updating to Android 6 or higher.

For those having trouble with the treat trail game, make sure you are on Google Chrome version 65 or higher in order for the game to work properly.

Feb 08
2018
Version 2.0.2

We’re sorry, some users are having issues with the game and we are working to resolve the issue as quickly as possible. We’ll have you back to winning more coupons soon!

Jan 22
2018
Version 2.0.1

To give you the best possible app experience, we’ve made some great new enhancements and fixed some pesky bugs.
We’ve also retired our “news and views” feed, but you’ll still be getting personalized articles, videos, and offers on your pet page. Enjoy!

Jan 17
2018
Version 2.0.0

Doesn't it bug you when apps take a long time to load? We've debugged our app to load content faster and improved the overall app performance. That should get tails wagging!

Jan 07
2018
Version 1.5.3

Thank you for your valuable feedback. We’ve fixed a bug that was causing the home page to not load for some users. If you were affected, you may need to log-in again after you update to the latest version. Thank you for your continued support.

Aug 23
2017
Version 1.5.2

Are you as excited as a dog waiting for a treat? Sit. Stay. Here’s what’s new…
• Pampering should come easy, so we’ve streamlined our pet selection process when booking grooming appointments
• We found a few bugs so we’ve applied another dose of fixes to keep those pesky bugs away

Aug 10
2017
Version 1.5.1

We’ve addressed a bug that was causing the home page of the app not to load for some customers. We appreciate your feedback as we continue to improve the PetSmart app!

Aug 02
2017
Version 1.5.0

General bug fixes and performance improvements.

Jul 25
2017
Version 1.4.0

We’ve made some app enhancements and fixed some bugs including one that was causing the home page of the app not to load.

Jun 29
2017
Version 1.3.1

Minor updates and bug fixes

Jun 15
2017
Version 1.3.0

Thank you for all of your valuable feedback, check out what’s new in the latest version:
·         New feature: we’ve added the ability to view training class schedules without having to sign in or select a pet
·         New feature: you can now make a reservation through the app for the new Therapy Training Class that PetSmart offers
·         We’ve fixed an issue with PetSmart treat trail where the coupons were not resetting properly
·         Additional bug fixes and performance enhancements

May 18
2017
Version 1.2.1

We’ve fixed an issue that was impacting some users when playing the game. Check out our new features:
• Find Adoptable Pets: Are you looking for a new friend? Search and share adoptable dogs, cats, rabbits, reptiles, birds, and more near you. Powered by AllPaws.
• Play PetSmart treat trail: Have fun and earn coupons with our new game. Select your pet to start then swipe to connect multiple treats. Once you’ve earned three stars, you’ll earn your first coupon.

Apr 13
2017
Version 1.2.0

• Find Adoptable Pets: Are you looking for a new friend? Search and share adoptable dogs, cats, rabbits, reptiles, birds, and more near you. Powered by AllPaws, a leading adoption site.
• Play PetSmart treat trail: Have fun and earn coupons with our new game. Select your pet to start then swipe to connect multiple treats. The more treats you connect, the more points you score and the more stars you earn. Once you’ve earned three stars, you’ll earn your first coupon.

Mar 09
2017
Version 1.1.0

We’ve updated our grooming feature so you can now book multiple pets within one reservation and re-book any of your past appointments with all your add-ons pre-selected! We’ve also worked out a few bugs for a better app experience. We appreciate your feedback as we continue to enhance the PetSmart app!

Feb 10
2017
Version 1.0.4

Thanks for all of your feedback. We’ve fixed two bugs that were preventing users from booking training classes.

Jan 20
2017
Version 1.0.3

Thanks for downloading the PetSmart app! We've fixed a number of bugs to make your app experience even better.

Jan 05
2017
Version 1.0.2

Thanks for all of your valuable feedback! We’ve fixed some crashes affecting users when trying to reset their password or updating their pet’s profiles.

Dec 15
2016
Version 1.0.1

Thanks for downloading the PetSmart app. We’ve fixed a few bugs to make your app experience even better including an issue that was preventing some users from booking a grooming appointment. Happy Holidays!

Nov 18
2016
Version 1.0.0

Previous 3 versions
410

Total Ratings

5
280
4
38
3
12
2
12
1
60
4.7K

Total Ratings

5
3.2K
4
590
3
190
2
170
1
580