About & Pics
PetSmart knows being a pet parent is one of life’s most rewarding experiences. It also raises many questions, so we’ve built our App to be a valued resource for every step of your pet parent journey. You’ll find helpful articles, checklists, and services bookings.
New pet parent guides
If you’re a new pet parent, we’ve got your back! Create a pet profile and receive articles to help with the first few weeks with your new pet, complete with training class suggestions, checklists and helpful tips and articles.
Personalized for your bestie
Personalized information based on your pet’s profile and interests helps PetSmart tailor the app experience specifically to the pets in your life.
Book your grooming appointments directly from the PetSmart App. Check availability at Doggie Day Camp and call the store directly to book. Make a staycation reservation for your dog or cat when you head out of town or register for a training class taught by one of our expert dog trainers.
Scales, fur or feathers
Whether your pets swim, fly, crawl or walk, the PetSmart app has helpful content to help you enjoy life as an informed pet parent.
Play PetSmart treat trail
Have fun and earn coupons with our new game. Select your pet to start then swipe to connect multiple treats. The more treats you connect, the more points you score and the more stars you earn. Once you’ve earned three stars, you’ll earn your first coupon
Sometimes all you want to do is get some new treats or toys for your best friend. With one click, you’ll be at our newly redesigned petsmart.com for our best mobile shopping experience yet.
With a store locator, helpful resources, checklists, services bookings, informative articles and videos, the PetSmart App is a great resource for a great life with your best friend.
Releasing new versions every 27 days, on average.
Save some time at the register and get your Treats even faster! The app is now compatible with mobile wallet for Pet Parents in the US for easy access to your Treats card. Just open your Treats barcode page to add your card. We’ve also cleaned up a few bugs to improve your experience.
Sit. Stay. Here’s a treat! We trained our navigation menu to sit at the bottom of the screen to give you easier access to the features you love most. We’ve also made the PetSmart mobile app available in Canada. Canadian Pet Parents can now book services, manage Treats account, and more all from the convenience of the mobile app. We have also cleaned up a few bugs to improve your experience.
Go ahead, mark your territory! We’ve enhanced our store locator so you can now “favorite” the store you love the most. We’ve also cleaned up a few bugs to improve your app experience.
We took this op-purr-tunity to clean up a few bugs and make some enhancements to ensure you have a great app experience.
We fixed some minor bugs and made a few enhancements to improve your experience.
We’re continually working to give you a purrr-fect app experience. We added the option to enable touch ID at log in and also fixed some minor bugs to improve your experience.
We’re continually working to PAWlish the app. This week, we’ve fixed some minor bugs and made a few enhancements to improve your experience.
We are working to ensure your app experience is a PAWsitive one. We enhanced the transaction history view so you can now see how many Treats points you earned per item. We’ve also taken care of a few pesky bugs.
We’re continually working to improve the app. This week, we’ve fixed some minor bugs.
We're continually working to improve the app. This week, we've fixed some minor bugs
Some users were having trouble adding a pet profile so we’ve made some adjustments and we think you’ll find the experience to be purrrrfect. We've also enhanced Pet Friendly Places and made it easier to get more information and share locations with your friends.
We’ve made some updates and you now have the ability to change your email address in the app. We’ve also fixed some minor bugs to improve your PetSmart app experience. We will no longer be supporting Android versions 4 or 5, you can continue to enjoy the PetSmart app by updating to Android 6 or higher.
We’re sorry, some users are having issues with the game and we are working to resolve the issue as quickly as possible. We’ll have you back to winning more coupons soon!
To give you the best possible app experience, we’ve made some great new enhancements and fixed some pesky bugs.
Doesn't it bug you when apps take a long time to load? We've debugged our app to load content faster and improved the overall app performance. That should get tails wagging!
Thank you for your valuable feedback. We’ve fixed a bug that was causing the home page to not load for some users. If you were affected, you may need to log-in again after you update to the latest version. Thank you for your continued support.
Are you as excited as a dog waiting for a treat? Sit. Stay. Here’s what’s new…
We’ve addressed a bug that was causing the home page of the app not to load for some customers. We appreciate your feedback as we continue to improve the PetSmart app!
General bug fixes and performance improvements.
We’ve made some app enhancements and fixed some bugs including one that was causing the home page of the app not to load.
Minor updates and bug fixes
Thank you for all of your valuable feedback, check out what’s new in the latest version:
We’ve fixed an issue that was impacting some users when playing the game. Check out our new features:
• Find Adoptable Pets: Are you looking for a new friend? Search and share adoptable dogs, cats, rabbits, reptiles, birds, and more near you. Powered by AllPaws, a leading adoption site.
We’ve updated our grooming feature so you can now book multiple pets within one reservation and re-book any of your past appointments with all your add-ons pre-selected! We’ve also worked out a few bugs for a better app experience. We appreciate your feedback as we continue to enhance the PetSmart app!
Thanks for all of your feedback. We’ve fixed two bugs that were preventing users from booking training classes.
Thanks for downloading the PetSmart app! We've fixed a number of bugs to make your app experience even better.
Thanks for all of your valuable feedback! We’ve fixed some crashes affecting users when trying to reset their password or updating their pet’s profiles.
Thanks for downloading the PetSmart app. We’ve fixed a few bugs to make your app experience even better including an issue that was preventing some users from booking a grooming appointment. Happy Holidays!
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