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Description

At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.

• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Play Treat Trail – connect treats, earn points & get coupons
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!

Google Play Store Category:

Primary: Applications

Secondary: Shopping

Google Play

Privacy Policy

Total Ratings

7.9K
5
4.3K
4
1.1K
3
330
2
470
1
1.7K

Screenshots

PetSmart screenshot 1PetSmart screenshot 2PetSmart screenshot 3PetSmart screenshot 4PetSmart screenshot 5PetSmart screenshot 6

Version History

Launched Nov 18, 2016 (about 3 years ago).

Releasing new versions every 23 days, on average.

Dec 17
2019
(Current)
Version 4.0.0

Sit, stay & fetch all your pet essentials by shopping directly on the app! Search or browse for all your pet's needs, add products to your cart for in-store pickup or have it delivered directly to your home.

Dec 12
2019
Version 3.6.0

Use our Event Check In scanner at upcoming in-store events to check in and earn Treats points. We've also improved your app experience by fixing a few bugs.

Nov 05
2019
Version 3.5.0

Who doesn’t like a good upgrade? We’ve upgraded your services experience, so you can easily view your upcoming appointments & see important notifications all in one place. We’ve also cleaned up some bugs to improve your overall in-app experience.

Nov 03
2019
Version 3.4.2

Who doesn’t like a good upgrade? We’ve upgraded your services experience, so you can easily view your upcoming appointments & see important notifications all in one place. We’ve also cleaned up some bugs to improve your overall in-app experience.

Oct 17
2019
Version 3.4.1

We identified and fixed a bug that was preventing some of our users from earning coupons on the Treat Trail game.

Oct 14
2019
Version 3.4.0

Check out our improved app experience for Training & Doggie Day Camp! Update to the latest version to enjoy the enhancements. We’ve also cleaned up a few bugs.

Sep 23
2019
Version 3.3.0

Our PetsHotel booking process got a makeover! Update to the latest version to enjoy an enhanced booking experience. We’ve also improved the app experience by cleaning up a few bugs.

Sep 04
2019
Version 3.2.6

We've improved your app experience by fixing a few bugs.

Aug 13
2019
Version 3.2.5

Update to fix an issue that may have prevented some users from logging in

Aug 12
2019
Version 3.2.4

Now you can rebook your pet’s grooming appointments! Just click “appointments” in the more menu. We’ve also improved the app experience by cleaning up a few bugs.

Jul 22
2019
Version 3.2.3

Now you can view your pet’s previous services appointments! Just click the “more” menu. We’ve also improved the app experience by cleaning up a few bugs.

Jun 28
2019
Version 3.2.2

We made it easier to view your upcoming service appointments. Just check “appointments” under the “more” menu. We’ve also improved the app experience by cleaning up a few bugs.

Jun 10
2019
Version 3.2.1

We took this op-purr-tunity to clean up a few bugs and make some enhancements to ensure you have a great app experience.

May 20
2019
Version 3.2.0

Our Grooming booking process got a makeover! Update to the latest version of the app to enjoy our enhanced booking experience. We’ve also cleaned up a few bugs to improve app performance.

Apr 29
2019
Version 3.1.5

We cleaned up a few bugs to improve your app experience.

Apr 09
2019
Version 3.1.4

We did some spring cleaning and cleaned up a few bugs that were hanging around. This should leave you feline fine!

Mar 27
2019
Version 3.1.3

We cleaned up a few pesky bugs to ensure that you have the best PAW-sible app experience

Mar 20
2019
Version 3.1.2

We cleaned up a few pesky bugs to ensure that you have the best PAW-sible app experience

Feb 25
2019
Version 3.1.1

Save some time at the register and get your Treats even faster! The app is now compatible with mobile wallet for Pet Parents in the US for easy access to your Treats card. Just open your Treats barcode page to add your card. We’ve also cleaned up a few bugs to improve your experience.

Feb 06
2019
Version 3.1.0

Sit. Stay. Here’s a treat! We trained our navigation menu to sit at the bottom of the screen to give you easier access to the features you love most. We’ve also made the PetSmart mobile app available in Canada. Canadian Pet Parents can now book services, manage Treats account, and more all from the convenience of the mobile app. We have also cleaned up a few bugs to improve your experience.

Jan 16
2019
Version 3.0.7

Go ahead, mark your territory! We’ve enhanced our store locator so you can now “favorite” the store you love the most. We’ve also cleaned up a few bugs to improve your app experience.

Dec 03
2018
Version 3.0.6

We took this op-purr-tunity to clean up a few bugs and make some enhancements to ensure you have a great app experience.

Nov 11
2018
Version 3.0.5

We fixed some minor bugs and made a few enhancements to improve your experience.

Oct 21
2018
Version 3.0.4

We’re continually working to give you a purrr-fect app experience. We added the option to enable touch ID at log in and also fixed some minor bugs to improve your experience.

Oct 01
2018
Version 3.0.3

We’re continually working to PAWlish the app. This week, we’ve fixed some minor bugs and made a few enhancements to improve your experience.

Sep 10
2018
Version 3.0.2

We are working to ensure your app experience is a PAWsitive one. We enhanced the transaction history view so you can now see how many Treats points you earned per item. We’ve also taken care of a few pesky bugs.

Aug 27
2018
Version 3.0.1

INTRODUCING!

Our new loyalty program, PetSmart Treats™! Update the app now and start enjoying all the exciting new features that come with our program.

•sign up, earn points, get treats!

•manage your account

•view your treats

•access exclusive offers

•show digital card at checkout

•view your points history

•add additional pet types to your account

•and more!

Aug 26
2018
Version 3.0.0

INTRODUCING!

Our new loyalty program, PetSmart Treats™! Update the app now and start enjoying all the exciting new features that come with our program.

•sign up, earn points, get treats!

•manage your account

•view your treats

•access exclusive offers

•show digital card at checkout

•view your points history

•add additional pet types to your account

•and more!

Jun 19
2018
Version 2.1.3

We’re continually working to improve the app. This week, we’ve fixed some minor bugs.

May 29
2018
Version 2.1.2

We're continually working to improve the app. This week, we've fixed some minor bugs

May 07
2018
Version 2.1.1

Some users were having trouble adding a pet profile so we’ve made some adjustments and we think you’ll find the experience to be purrrrfect. We've also enhanced Pet Friendly Places and made it easier to get more information and share locations with your friends.

Apr 04
2018
Version 2.1.0

We’ve made some updates and you now have the ability to change your email address in the app. We’ve also fixed some minor bugs to improve your PetSmart app experience. We will no longer be supporting Android versions 4 or 5, you can continue to enjoy the PetSmart app by updating to Android 6 or higher.

For those having trouble with the treat trail game, make sure you are on Google Chrome version 65 or higher in order for the game to work properly.

Feb 08
2018
Version 2.0.2

We’re sorry, some users are having issues with the game and we are working to resolve the issue as quickly as possible. We’ll have you back to winning more coupons soon!

Jan 22
2018
Version 2.0.1

To give you the best possible app experience, we’ve made some great new enhancements and fixed some pesky bugs.
We’ve also retired our “news and views” feed, but you’ll still be getting personalized articles, videos, and offers on your pet page. Enjoy!

Jan 17
2018
Version 2.0.0

Doesn't it bug you when apps take a long time to load? We've debugged our app to load content faster and improved the overall app performance. That should get tails wagging!

Jan 07
2018
Version 1.5.3

Thank you for your valuable feedback. We’ve fixed a bug that was causing the home page to not load for some users. If you were affected, you may need to log-in again after you update to the latest version. Thank you for your continued support.

Aug 23
2017
Version 1.5.2

Are you as excited as a dog waiting for a treat? Sit. Stay. Here’s what’s new…
• Pampering should come easy, so we’ve streamlined our pet selection process when booking grooming appointments
• We found a few bugs so we’ve applied another dose of fixes to keep those pesky bugs away

Aug 10
2017
Version 1.5.1

We’ve addressed a bug that was causing the home page of the app not to load for some customers. We appreciate your feedback as we continue to improve the PetSmart app!

Aug 02
2017
Version 1.5.0

General bug fixes and performance improvements.

Jul 25
2017
Version 1.4.0

We’ve made some app enhancements and fixed some bugs including one that was causing the home page of the app not to load.

Jun 29
2017
Version 1.3.1

Minor updates and bug fixes

Jun 15
2017
Version 1.3.0

Thank you for all of your valuable feedback, check out what’s new in the latest version:
·         New feature: we’ve added the ability to view training class schedules without having to sign in or select a pet
·         New feature: you can now make a reservation through the app for the new Therapy Training Class that PetSmart offers
·         We’ve fixed an issue with PetSmart treat trail where the coupons were not resetting properly
·         Additional bug fixes and performance enhancements

May 18
2017
Version 1.2.1

We’ve fixed an issue that was impacting some users when playing the game. Check out our new features:
• Find Adoptable Pets: Are you looking for a new friend? Search and share adoptable dogs, cats, rabbits, reptiles, birds, and more near you. Powered by AllPaws.
• Play PetSmart treat trail: Have fun and earn coupons with our new game. Select your pet to start then swipe to connect multiple treats. Once you’ve earned three stars, you’ll earn your first coupon.

Apr 13
2017
Version 1.2.0

• Find Adoptable Pets: Are you looking for a new friend? Search and share adoptable dogs, cats, rabbits, reptiles, birds, and more near you. Powered by AllPaws, a leading adoption site.
• Play PetSmart treat trail: Have fun and earn coupons with our new game. Select your pet to start then swipe to connect multiple treats. The more treats you connect, the more points you score and the more stars you earn. Once you’ve earned three stars, you’ll earn your first coupon.

Mar 09
2017
Version 1.1.0

We’ve updated our grooming feature so you can now book multiple pets within one reservation and re-book any of your past appointments with all your add-ons pre-selected! We’ve also worked out a few bugs for a better app experience. We appreciate your feedback as we continue to enhance the PetSmart app!

Feb 10
2017
Version 1.0.4

Thanks for all of your feedback. We’ve fixed two bugs that were preventing users from booking training classes.

Jan 20
2017
Version 1.0.3

Thanks for downloading the PetSmart app! We've fixed a number of bugs to make your app experience even better.

Jan 05
2017
Version 1.0.2

Thanks for all of your valuable feedback! We’ve fixed some crashes affecting users when trying to reset their password or updating their pet’s profiles.

Dec 15
2016
Version 1.0.1

Thanks for downloading the PetSmart app. We’ve fixed a few bugs to make your app experience even better including an issue that was preventing some users from booking a grooming appointment. Happy Holidays!

Nov 18
2016
Version 1.0.0

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