Metrobus: App

We have a new app! In this version:
We have added instructions on how to download the new Metrobus app
 
Create an account on the new app to buy and access your tickets. If you have tickets on this app, please use the same email address when creating your new account. Don't forget to check your email for a link to verify your account before logging back into the new app.
As of 1 June 2021 you won't be able to use this app as it will no longer be supported. Please install the new app now.

- Bug fixes
- Advance changes to comply with latest Payment Services Regulations and Electronic Money Regulations
- Payment fix

- Bug fixes
- Advance changes to comply with latest Payment Services Regulations and Electronic Money Regulations

- Bug fixes

- Bug fixes

- We have updated the look and feel of the app
- You can now save your favourite journeys alongside your favourite bus stops
- You can search for bus stops
- You can get step by step directions
- Support for filtered tickets
- Ability to check how busy your bus is

- We have updated the look and feel of the app
- You can now save your favourite journeys alongside your favourite bus stops
- You can search for bus stops
- You can get step by step directions
- Support for filtered tickets
- Ability to check how busy your bus is

What's New:

- We have updated the look and feel of the app
- You can now save your favourite journeys alongside your favourite bus stops
- You can search for bus stops
- You can get step by step directions

What's New:

- We have updated the look and feel of the app
- You can now save your favourite journeys alongside your favourite bus stops
- You can search for bus stops
- You can get step by step directions

Thanks for using our app!

This update fixes a couple of minor issues, improving reliability of the app.

Need help? Select “Contact us” from the main menu.

Thanks for using our app!

With this version we have introduced an extra layer of security when making purchases by card. Please download this update to ensure you can continue purchasing tickets.

Need help? Select “Contact us” from the main menu.

Thanks for using our app!

In this version, we've fixed an issue where day tickets expired at midnight. They will now expire when they should.

We've also fixed a few other small bugs.

Need help? Select "Contact us" from the main menu.

Thanks for using our app!

With this version, we're adding a link to our Twitter feed.

To view our Twitter feed, select "Twitter" from the main menu.

Thanks for using our app!

In this version we have made some changes to the order tickets are listed in Browse Tickets, to make tickets easier to find.

We've also fixed a couple of bugs behind the scenes to improve performance.

Thanks for using our app!

In this version we have made it easier to get help with the app. Call or email us from "Contact us" on the main menu. You'll also find our Terms and Conditions and Privacy Notice here.

We've also made some improvements behind the scenes to the journey planner, which will lead to better results when planning a journey.

Thanks for using our app!

In this version we have fixed a problem with ticket activation which meant some people had difficulty activating tickets when the clocks changed.

Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thanks for using our app!

This update fixes an issue which caused poor performance and higher than normal data usage.

Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thanks for using our app!

In this latest version we have:

- introduced support for Google Pay. To use Google Pay, select it as a payment method from My Account or the basket.

- made some improvements to the favourite stops feature.

We've also fixed a few bugs which should improve performance and reliability of the app.

Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thanks for using our app. In this latest version we have:
- Fixed some problems with ticket countdowns and ticket expiry.
- Fixed the cause of a couple of crashes

Thanks for using our app!

In v1.18.0 we have:

- Added Favourite Stops. Tap on the star at the bottom right of the map to access these, or access them from the menu. You can set home and work stops, as well as custom stops.
- introduced several minor improvements to the basket and payment pages.

Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thanks for using our app!
In v1.17.0 we have:
- introduced a number of minor improvements to the performance of the Wallet and Basket pages
- fixed minor bugs which should improve performance and reliability of the app.
Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thanks for using our app!

In v1.16.1 we have fixed some issues with ticket activation.
We've also fixed a few bugs which should improve performance and reliability of the app.
Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thank you for using our app!

In this version we have made a couple of behind the scenes bugfixes to improve performance and reliability.

Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thank you for using our app!
This version adds QR codes. When boarding, please open the ticket, put your phone flat on the reader with the QR code showing upwards and keep it still.
Also included is:
- A fix for a bug on the departure board where we would show "no more buses in the next".
- A fix for the cause of a few crashes.
- Some improvements to the basket screen.
Need help? Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thank you for using our app!
If this is your first time using our new app, please sign up for a new account. If you still have tickets on the old app, please contact us and we will move them across for you.
Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk
This version fixes a couple of bugs that affect offline use of the app.

Thank you for using our app!
If this is your first time using our new app, please sign up for a new account. If you still have tickets on the old app, please contact us and we will move them across for you.
Call our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk
This version improves performance with a weak signal and fixes the "Offline too long" bug. If you see "Offline too long" and you're online, it should disappear automatically within a few seconds.

Thank you for using our app!
If this is your first time using our new app, please do make sure you sign up for a new account. Your old app account will not work, and you won't be able to reset your password. If you still have tickets on the old app, once you have an account please contact us and we will transfer them across for you.
You can contact our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk
In this version we reduced the size of bus stops.

Thank you for using our app!
If this is your first time using our new app, please do make sure you sign up for a new account. Your old app account will not work, and you won't be able to reset your password. If you still have tickets on the old app, once you have an account please contact us and we will transfer them across for you.
You can contact our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk
This version mainly contains bug fixes.

This version stops the app crashing if your phone is not set to English when you try to show your ticket.
If this is your first time using our new app, please do make sure you sign up for a new account. Your old account will not work, and you won't be able to reset your password. If you have tickets on the old app, once you have an account please contact us and we will transfer them for you.
You can contact our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk

Thank you for using our app!
If this is your first time using our new app, please do make sure you sign up for a new account. Your old app account will not work, and you won't be able to reset your password. If you still have tickets on the old app, once you have an account please contact us and we will transfer them across for you.
You can contact our customer service team on 01293 449191 or email us: feedback@metrobus.co.uk
This version mainly contains bug fixes.

In 1.8.0 we have:
- Laid the groundwork for special promotions. Keep an eye out for codes to use!
- Fixed a few bugs and crashes across all areas of the app