Melco Club

・Improvements and fixes.

・Improvements and fixes.

・Improvements and fixes.

・Improvements and fixes.

・Improvements and fixes.

[All Regions]
・Enhanced security by introducing mandatory two-factor authentication for member engagement.
・Enhanced security measures.
・Polished design on 'Settings' section.
・Improvements and fixes.

[Macau & Cyprus]
・Display expiring points.

[Manila]
・Enhancement for online sign up, edit and update profile form.

[All Regions]
・Enhanced member points and progress interface over 'Account' section.
・Improvements and fixes.

・Improvements and fixes.

・Improvements and fixes.

[Macau]
・Introduced enhanced Melco Club and Signature Club loyalty programs.
・Members can access the new loyalty features, including loyalty points and dollars, card faces and points history.
・Members can retrieve their eligible points in select promotions over 'Offer' section.
・Members can also view product catalog PDF in select product promotion campaigns.

[Manila & Cyprus]
・Polished 'Account' section to optimize customer experience.

[All Regions]
・Improvements and fixes.

[Cyprus]
・Members can review consent for selected promotions.

[All Regions]
・Improvements and fixes.

・Improvements and fixes.

[Cyprus]
・Select members can now redeem complimentary hotel coupon via App.

[All Regions]
・Support Biometric option to facilitate member login, offer collection and redemption.
・Introduce alternative options on receiving OTP.
・Improvements and fixes.

・Improvements and fixes.

[Macau Melco Club]
・Added Altira and Studio City Epic Tower to the HK-Macau shared limo destinations.
・Facilitate onboarding to HK-Macau shared limo trip via App Push reminder.

[All Regions]
・Introduced property maps in 'Explore' section for visitor's reference.
・Provided tier specific hotline in 'Account - Help & Support' section for streamlining members' enquiries.
・Improvements and fixes.

・Improvements and fixes.

・Improvements and fixes.

[All Regions]
・Enhanced 2-factor authentication flow to facilitate re-login, coupon issuing and redemption.
・Improvements and fixes.

・Improvements and fixes.

・Improvements and fixes.

[Manila & Cyprus]
・Eligible member can enroll more promotions via APP.

[All Regions]
・Revamped sections for Offer, Wallet, and Account.
・Redesigned membership QR code for better distinction from the coupon QR code.
・Improvements and fixes.

・Improvements and fixes.

[Cyprus & Manila]
・Updated member's profile update flow for required members.
・Refined table reservation display values over 'Dine' section in Cyprus App.

[All Regions]
・Enhanced coupon display over 'My Wallet' section.
・Improvements and fixes.

・Improvements and fixes.

・Improvements and fixes.

[Cyprus]
・Introduced 'Stay' section of the City of Dreams Mediterranean.
・Renewed the cover image for Cyprus region when opening the App.

[Manila]
・Refined the form fields of online signup and profile updates for members.

[All Regions]
・Introduced dynamic content display over the 'Explore' section.
・Redesigned property selection flow to view offers over 'My Offers' section.
・Improvements and fixes.

Improvements and fixes.

Improvements and fixes.

Improvements and fixes.

[Macau Melco Club]
・Polished customer experience of Entertainment ticket redemption and reservation.
・Improved the display of ticket category over Entertainment ticket for ease of locating seats.

[Cyprus & Manila Melco Club]
・Enhanced flow of updating the phone number for members via APP.
・Renewed Cyprus member tier privileges and card faces.

[All Regions]
・Optimized online sign up flow for members.
・Improvements and fixes.

[Macau Melco Club]
・Enhanced entertainment ticket redemption and reservation experience for members.

[All Regions]
・Improvements and fixes.

[Macau Melco Club]
・Eligible member could login to reserve the HK<>Macau shared limo trip via APP.
・Eligible member could login to reserve the complimentary ferry trip via APP.

[Cyprus Melco Club]
・Eligible member could login to unveil the brand new limo booking service.

[All Regions]
・Improvements and fixes.

Improvements and fixes.

Improvements and fixes.

[Macau Melco Club]
・Enhanced security by having PIN/OTP verification on selected offer redemption.

[All Regions]
・Improvements and fixes.

・Improvements and fixes.

[All Regions]
・Eligible member can enroll more promotions via APP.
・Enhanced online membership signup flow.
・Improvements and fixes.

・Improvements and fixes.

[Manila Melco Club]
・Eligible members can redeem and reserve complimentary room via APP.

[Macau and Manila]
・Redesigned landing page of 'Dine' section to enhance browsing experience.

[All Regions]
・Redeem coupons directly from 'My Offers' listing page.
・Optimized design of the coupon detail page.
・Introduced dynamic message layout over 'Message Inbox' section.
・Improvements and fixes.

・Improvements and fixes.

[Manila Melco Club]
・Enhanced customer flow over Patron Profile and AML Questions Update.

[Macau Melco Club]
・Offer ‘Any’ car type for member's choices over limo booking.

[All Regions]
・Introduce Important Message for customer's notice during room booking.
・Support account deletion request feature.
・Improvements and fixes.

[Cyprus Melco Club]
・Introduced online membership signup via APP.

[All Regions]
・Improvements and fixes.

[Cyprus Melco Club]
・Enabled reset PIN, two-factor authentication for login and profile update via APP.

[All Regions]
・Improved APP performance over My Offers section.
・Improvements and fixes.

・Improvements and fixes.

[Macau]
· Improved booking experience over limo service for select members.

[All Regions]
・Polished e-membership card interface in 'Melco Club' section.
・Added Greek and Korean language interface.
・Improvements and fixes

・Improvements and fixes.

[Macau & Manila]
・Improved WiFi connection for Instant Game for select members.
・Aligned online sign up form fields across regions.
・Optimized hotel listing interface upon selection criteria chosen over Booking section.

[All Regions]
・Improvements and fixes

[Manila Melco Club]
・Introduced online membership signup via APP.

[Macau & Manila Melco Club]
・Enhanced display info of Instant Game prize in 'My Wallet' for better user experience.

[All Regions]
・Introduced daily redemption quota over product catalog in 'Melco Club Collection' section.
・Improvements and fixes.

・Improvements and fixes.

[Macau & Manila Melco Club]
・Refined Instant Game flow to enhance customer experience.
・Select Macau members can receive notifications on upcoming Promotions.
・Eligible Manila members can enroll to Cyber Draw via APP.

[All Regions]
・Aligned Member ID input interface design.
・Improvements and fixes.

[All Regions]
・Members could view upcoming promotional offers in 'My Offers' section, and check the points required to become eligible.
・Improvements and fixes.

[Macau]
・Enhanced your hotel booking experience over Add-on selection.

[Macau & Manila Melco Club]
・Polished Instant Game flow to enhance customer participation experience.

[Macau & Manila Melco Club]
・Improved customer experience with Instant Game.

[All Regions]
・Enriched display and discount info over product catalog in Melco Club collection for browsing and reserving.
・Enhanced security by redeeming e-coupon with Dynamic QR Code in 'My Wallet'.
・Improvements and fixes.

・Improvements and fixes.

[Macau & Manila Melco Club]
・Eligible members can participate in Instant Game on APP to get rewards.

[All Regions]
・Improvements and fixes.

[Maucau Melco Club]
・Members can use their points for shopping transactions at designated Melco retail outlets.

[Manila Melco Club]
・Eligible members can enroll to Cyber Draw via APP.
・Optional two-factor authentication via SMS during login.

[All Regions]
・More filtering options are added to facilitate your Melco Club Collection browsing.
・Improvements and fixes.

[Macau Region]
· Macau ID is now supported for online membership signup.
[All Regions]
· Improvements and fixes.

[Macau Melco Club]
· Members can use their points for Melco dining and spa transactions.
· Customers can sign up provisional member via APP and enjoy member privilege right away.

[Manila Melco Club]
· Eligible members can redeem complimentary room offer via APP.

[All Regions]
· Improvements and fixes.

[Macau Melco Club]
· Enhance promotion enrollment flow via APP.

[Manila Melco Club]
· Reserve Melco Club gifts with Melco Club points prior to the visit.

[Cyprus Melco Club]
· Select members can unveil their eligible Melco rewards in 'My Offers' section.
· Reserve Melco Club gifts with Melco Club points prior to the visit.

[All Regions]
· Improvements and fixes.

・Improvements and fixes

[Macau Melco Club]
· Select member can enroll for promotion via APP.
· Enhance order status info in My Catalog Orders section.

[All Regions]
· Introduce new interface of Terms of Use and login.
· Improvements and fixes.

[Macau]
· Update content on Melco Club Collection section.

[Manila]
· Temporary Pearl and Jade members can view and redeem their offers now via APP.
· Introduce new digital payment gateway for hotel room booking.

[All Regions]
· Improvements and fixes.

[Macau Melco Club]
· Members can now reserve Melco Club gifts with their points prior to their visit.

[Manila Melco Club]
· Update membership tier information.

[All Regions]
· Improvements and fixes.

・Improvements and fixes

[Macau Melco Club]
· Introduce Reset PIN service for ease of member's login.
· Enhanced redemption flow and instructions for Melco Dollar offer.

[All Regions]
· Improvements and fixes.

[Macau & Manila]
· New entry point of Melvis chatbot over Explore and Me sections for customer enquiry.

[All Regions]
· Improvements and fixes.

・Improvements and fixes

[Macau Melco Club]
· Selected members can view their eligible Melco Dollar in My Offers section.
· Introduce new members-only rewards with China delivery service.

[Cyprus Melco Club]
・Take your rewards to a new level with the brand new Melco Club.
・Melco Club members can now login and view points balance, privileges, special offers and other benefits.

[All Regions]
· Enrich e-coupon display information in My Wallet.
· Improvements and fixes.

[All Regions]
· Improvements and fixes.

[Manila Melco Club]
· Selected members could now login to unveil the brand new limo booking service.

[All Regions]
· Introduce delete option in the Message Inbox.
· Improvements and fixes.

[Macau Melco Club]
· Enhanced coupon variety and collection flow in 'My Offers' section.
· Enhanced booking flow over limo service for selected members.
· New option of transferring coupons issued by Self-Service Kiosk to the 'My Wallet' on APP.

[Manila Melco Club]
· Enhanced coupon variety and collection flow in 'My Offers' section.

・Improvements and fixes

[All Regions]
· Enhancement on 'Explore' section interface.
· Improvements and fixes.

[Macau]
· Enhance member's offers redemption journey and stay tuned with more offer options.
· Reserve your room and track booking confirmation via the APP, email confirmation is no longer available.
· Add website hyperlink of restaurants to retrieve the latest operation changes.

[Manila]
· More language options when updating your communications preferences.

[All Regions]
· Enhanced interface with filter option in 'My Wallet' section.
· Improvements and fixes.

[Macau]
· Enhance add-ons interface for your room booking.
· Improve entertainment ticket reservation experience for Melco Club members.

[All Regions]
· Improvements and fixes.

Exclusive for [COD Manila Melco Club]
· Log in to unveil our fabulous promotion via APP – the Daily Rewards program.
· Select members can enjoy complimentary dining offers.
· Introduce member profile update to enhance security.

[Macau]
· More Add-ons options for your room booking experience.
· Enhanced security via single session login activation.

[Cyprus]
· Renew loyalty section.
· Add 'My Wallet' to "Me" section for ease of managing coupons.

[All Regions]
· Centralised interface to showcase your latest offers, coupons and rewards in 'Melco Club' section.
· Brand new onboarding screens to welcome new users.
· Improvements and fixes.

[Macau]
· Enhanced in-app complimentary entertainment ticket reservation experience for Melco Club members.

· Enhanced loading performance of "My Wallet" section.
· Improvements and fixes.

· Improvements and fixes.

[Macau]
· Tailored limo booking calendar for selected members.
· Enhanced members' experience in "My Offers" and "My Wallet" sections.

[All Regions]
· Centralized location switcher for ease of booking and retrieving benefits.
· Improvements and fixes.

[Macau]
·Remove the limitation of MOP 10K value offer redemption via mobile app.

[Cyprus]
·Login feature is now available for Cyprus account users.

[All Regions]
· "Help & Support" is introduced in "Me" section for providing better customer service for our guests
· Improvements and fixes

Exclusive for [Macau Melco Club]:
· Additional view of upcoming trips in 'Travel' tab on 'Booking' section
· Enhanced customer experience and coupon collection flow in "My Offers" section

Improvements and fixes

· "My Wallet" for guest is prepared in "Me" section for ease of managing coupons
· Unveil the latest happenings at Melco Cyprus in the "Explore" section
· Improvements and fixes

Exclusive for [Macau Melco Club]:
· Select members can now request complimentary hotel accommodation anytime, anywhere
· Select members can now search locations in multi-language when booking limo
· Enhanced flow in "My Offers" & "My Wallet" sections
· Optional two-factor authentication via SMS during login

[Macau and Manila]
· Chat with chatbot Melvis on your stay and dine enquiry in “Booking” section
· Improvements and fixes
[Macau]
· Select members can print ferry tickets reserved via our App by scanning the QR code at any Melco Ticket Redemption Kiosks

・Improvements and fixes

[Macau]
・Enrich your hotel booking journey by providing Add-on options
・Select Melco Club members can retrieve Melco coupon in 'My Wallet' section

[Manila]
・Panoramic view of hotel suites and villa in 'Stay' section

[Macau & Manila]
・Improvements and fixes

[Macau]
・Macau locals may enjoy "Locals Offers" under "Melco Club" section
・Filter is added to "My Wallet" section for Melco Club members
・Enhanced experience on limo service for selected members

[Manila]
・Chat with "Melvis" on your stay enquiry in "Booking" section

[Macau & Manila]
・Unveil the brand new "Explore" section for:
> The latest happenings at Melco properties
> Available for City of Dreams Macau only: Entry to the interactive wayfinder
・Improvements and fixes

・Exclusive for [Macau Melco Club]: Stay tuned with limited time and exciting promotions
・Improvements and fixes

・Exclusive for [Macau Melco Club]:
> "My Wallet" is introduced in "Me" page for ease of managing coupons
> Real-time map tracking of limo service is now available for selected members
・Stay tuned with promotions from time to time via promo section in "Booking" page
・Enhanced "My Bookings" section UI for trip management
・Improvements and fixes

・Exclusive for [Macau Melco Club]:
> Select members can now log in to enjoy complimentary dining benefits
> Enhanced limo booking flow and status for selected members
> Unveil our fabulous and limited-time promotions from time to time
> Exclusive Direct Offer is live now
・Refresh your table reservation journey
・Language switcher is now available
・Improvements and fixes

・Facilitate new user experience via app onboarding
・Receive notifications about our fabulous and limited-time offers
・View room rates before and after tax while booking
・[Macau Melco Club] Enhanced limo booking flow for selected members
・Improvements and fixes

・[Macau Melco Club] Select members can now log in to book ferry tickets for free anytime, anywhere
・Optional one-time password is provided to make logging in easy
・Improvements and fixes

・Improvements and fixes

・[Macau Melco Club] Selected member could now login to unveil the brand new limo booking service
・Special requests and occasions are available when reserving tables at selected restaurants
・Improvements and fixes

・Improvements and fixes

・Take your rewards to a new level with City of Dreams Manila’s new Melco Club
・Melco Club members in Manila can now login and view points balance, privileges, special offers and other benefits
・Select your location of Melco Club membership when logging in as a member
・Improvements and fixes

・As a logged in member, you could access your points balance instantly when starting your app
・Improvements and fixes

・Enjoy the brand new Melco Club membership, their corresponding privileges and rewards
・Instantly access your points balance
・Retrieve your promotional offers
・Stay tune with our fabulous offerings via notifications from time to time
・JCB, Amex and iPay88 are introduced for your payment options
・Improvements and fixes

・Improvements and fixes

・Manila hotels are now available for your booking
・Improvements and fixes

・Retrieve hotel and restaurant booking records at the brand new 'Me' section
・Search and filter features are added to facilitate your restaurants browsing
・Improvements and fixes

Improvements and fixes

・Explore selected hotels and restaurants at City of Dreams Manila
・Macau members are able to retrieve hotel booking records by logging in
・Macau hotel facilities are shown in icons for ease of viewing
・Improvements and fixes

・Alipay is introduced as one of your room booking payment options
・Tap-to-book your favorite from our list of selected restaurants
・Improvements and fixes

・Explore our restaurants for your dining options
・Contact your favorite restaurant in just one tap
・View hotel rate at your preferred currency
・Special requests are available when booking hotel room
・Improvements and fixes

・Check your name on membership profile after logged in
・Refresh your hotel exploration and booking journey
・Locate or contact our hotel in just one tap over the contact details
・Provide guest contact for additional room(s) for ease of separate check-in
・Minor improvements and fixes

・WeChat Pay is introduced for your payment options
・Minor improvements to enhance your booking experience
・Bug fixes