Mashreq Neo - Bank easy

All banking needs - One App

Price
In-App PurchaseNo
Shows AdsNo
LaunchedOct 01, 2017
Store Categories
Applications|Finance

Total Ratings

GP ratings are temporarily unavailable

Description

A Bank for A Brilliant New World.

If you are looking for the best banking experience in UAE, then your search ends here! Mashreq Neo is a bank for a brilliant new world and was awarded as The Best Mobile Banking App in the Middle East, 2020 by World Finance. By downloading Neo, you not only get an intuitive and personalized app, but an entire bank in your hands.

Go ahead and try it! Download now & you will not be disappointed! Here are some of the features, all available to you in just a few taps:

Apply for Mashreq Neo conveniently
- 100% digital account opening. Have an Emirates ID? We will take care of the rest.
- Free Visa Debit Card, home delivered
- Up to AED 2,500 cashback if you transfer salary to Neo
- No minimum balance commitment
- Get up to AED 150 as welcome bonus on opening a Neo Smart Account

Manage your money in just a few taps
- Zero fees & best rates on international money transfers to 35+ countries
- Send money to your friends instantly. All you need is their mobile number
- Card-less cash withdrawal across 300+ Mashreq ATMs in UAE
- Pay all your bills instantly

Save and grow your money using Mashreq Neo
- 1.25% interest on your savings!
- Avail Mashreq Millionaire Certificates in a few clicks
- Avail instant loans in a few clicks (for salary transfer customers)

All this and more. But first, get the app, and tell us how your bank can be more brilliant for you.

Screenshots

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Version History

Last version released 515 days ago.

3.3.84Oct 31, 2023

New offers and some exciting news awaits, along with minor enhancements and bug fixes.

3.3.83Oct 31, 2023

New offers and some exciting news awaits, along with minor enhancements and bug fixes.

3.3.81Aug 31, 2023

Bug fixes and minor enhancements.

3.3.80Aug 08, 2023

Bug fixes and minor enhancements.

3.3.79Jul 25, 2023

Bug fixes and minor enhancements.

3.3.78Jul 11, 2023

Bug fixes and minor enhancements.

3.3.77Jun 22, 2023

Bug fixes and minor enhancements.

3.3.76May 30, 2023

Bug fixes and minor enhancements.

3.3.74May 16, 2023

Bug fixes and minor enhancements.

3.3.72May 12, 2023

What’s new?
- Subscribe to the latest IPO digitally

3.3.71May 04, 2023

Bug fixes and minor enhancements.

3.3.70Apr 24, 2023

Bug fixes and minor enhancements.

3.3.67Apr 04, 2023

Bug fixes and minor enhancements.

3.3.66Mar 21, 2023

Bug fixes and minor enhancements.

3.3.65Mar 01, 2023

This version celebrates International Woman's day. This March, everyday will be Woman's Day. Login and enjoy double rewards, salon deals for AED 1 and a chance to win a diamond necklace worth AED 10,000!

3.3.64Feb 21, 2023

Bug fixes and minor enhancements.

3.3.62Feb 17, 2023

bug fixes and minor enhancements.

3.3.57Jan 23, 2023

Bug fixes and minor enhancements.

3.3.56Dec 23, 2022

Bug fixes and minor enhancements.

3.3.54Dec 12, 2022

3.3.53Nov 28, 2022

Its Football season! Transfer money abroad and get a chance to play football and win exciting prizes!

3.3.51Nov 12, 2022

Bug fixes and minor enhancements.

3.3.50Nov 01, 2022

Bug fixes and minor enhancements.

3.3.49Oct 25, 2022

Bug fixes and minor Enhancements.

3.3.48Oct 25, 2022

Bug fixes and minor enhancements.

3.3.43Oct 04, 2022

Bug fixes and minor enhancements.

3.3.41Sep 19, 2022

3.3.39Sep 09, 2022

3.3.38Sep 06, 2022

Bug fixes and minor enhancements.

3.3.37Aug 17, 2022

Minor enhancements and bug fixes

3.3.36Aug 05, 2022

3.3.33Jul 01, 2022

Minor enhancements and bug fixes.

3.3.32Jun 29, 2022

Introducing Neo NXT – Smart banking for Generation NXT. Empower your teens with a Neo NXT account that will give them their own Debit Card and access to the Mashreq Neo app. Teens will be able to save towards goals, earn extra allowance by completing challenges, & more. Parents can easily schedule a recurring allowance for their teens, and can stay on top of their transactions through their Mashreq Neo app.

3.3.31Jun 14, 2022

This update allows you to update your profile with the bank using your new emirates id, and to subscribe to upcoming IPO.

3.3.29Jun 10, 2022

Minor enhancements and bug fixes.

3.3.28Jun 02, 2022

Minor enhancements and bug fixes.

3.3.26May 26, 2022

Minor enhancements and bug fixes.

3.3.25May 17, 2022

Birthday around the corner? Excited? Because we are! Neo will now celebrate your birthday with you and even surprise you with a gift or two!

3.3.21May 12, 2022

Minor enhancements and bug fixes.

3.3.20Apr 25, 2022

Minor enhancements and bug fixes.

3.3.19Apr 11, 2022

Spread some joy in the holy month of Ramadan by donating to charity now directly through the Mashreq Neo app

3.3.17Apr 04, 2022

Minor bug fixes & Improvements.

3.3.15Mar 21, 2022

This release includes capability to subscribe for IPOs on Mobile Banking

3.3.13Mar 15, 2022

bug fixes

3.3.12Mar 14, 2022

1- Improved login screen
2- Enhanced Profile update journey

3.3.10Mar 07, 2022

UI Improvements and bug fixes

3.3.8Feb 18, 2022

UI improvement

3.3.7Feb 13, 2022

1. Fund transfer improvements
2. UI Improvements

3.3.5Jan 20, 2022

3.3.3Dec 27, 2021

* New money transfer experience:
- Single journey for all local and international money transfers
- Quick and simple beneficiary addition and management
- Single dashboard to track and manage all money transfers
* Performance enhancements
* Bug fixes

3.3.2Dec 23, 2021

Performance improvements

3.3.1Dec 23, 2021

Get ready for Face recognition! We have made it even easier for you to open a Mashreq Neo account. All you have to do is take a selfie to instantly open and activate your Neo account. Go ahead and Try it! Open a Neo account instantly with a Selfie and enjoy exciting offers and benefits.

3.2.32Dec 09, 2021

-Marketing preferences selection introduced
-Minor improvements in investment journeys

3.2.29Nov 22, 2021

1.Enhancements to the Insurance journeys.
2.Other minor enhancements

3.2.28Nov 14, 2021

UI enhancements on login screen

3.2.26Nov 03, 2021

1.Technical Upgrade to improve user experience
2.Motor Insurance journey enhancements
3. Minor fixes for M2M payments

3.2.24Oct 13, 2021

1.Registering the Feedback and Complaints.
2.Easier to close account without branch visits.
3. Few journeys optimisation

3.2.22Sep 23, 2021

1. Consolidated Investment portfolio
2. Registration of existing customers for other accounts/products via Mobile
3. Other minor enhancements

3.2.19Sep 09, 2021

Lifecycle Management

3.2.18Aug 30, 2021

1- Improved Bill payments service
2- KYC journey made simpler
3- Minor enhancements for Loans, Insurances & Accounts

3.2.16Aug 15, 2021

Introducing "Roll the Ball" - get a guaranteed prize when you send money home. Here's how -

1. Send money home via Quick Remit
2. Get a chance to "Roll the Ball"
3. Get rewarded

T & Cs apply.

3.2.15Aug 07, 2021

1. Apply for Motor Insurance
2. Customer Profile Update enhancements
3. Loans application journey
4. Other improvements

3.2.13Jul 17, 2021

1.Performance Improvements.
2.Putting some bugs to rest in this release

3.2.12Jul 12, 2021

Minor Improvements

3.2.11Jul 05, 2021

Great news! New customers can now get up to AED 350 Early bird cashback when they start transacting with Neo. Track the status of the Early Bird cashback conveniently through Mashreq Neo app.

3.2.10Jul 01, 2021

1. Joint Account holders can update the ID proofs
2. Detailed information about 'suspended' user account status and steps to rectify

3.2.9Jun 24, 2021

1. Minor Improvements
2. Play store guidelines fix

3.2.2Jun 17, 2021

We have improved 'you'ser experience with the upgraded dashboard for Mashreq Neo for a better and more benefiting user experience just for you! The new home page makes it easier for you to know more about the products, deals and offers that we run exclusively for you.

3.2.1Jun 15, 2021

We have improved 'you'ser experience with the upgraded dashboard for Mashreq Neo for a better and more benefiting user experience just for you! The new home page makes it easier for you to know more about the products, deals and offers that we run exclusively for you.

3.1.7Jun 11, 2021

1. IBAN letter and Balance certificate issuance
2. Minor bug fixes.

3.1.6May 25, 2021

We have been making few changes to delight you this time! Here we are with a newer version of your Neo!

- Track the status of your Mashreq Neo account conveniently through the app
- Get up to AED 350 Early Bird Cashback when you open a Mashreq Neo account
- Earn guaranteed cashback of up to AED 2,500 when you transfer salary to Neo

Share your feedback at neoconnect@mashreq.com

3.1.4May 02, 2021

We have been making few changes to delight you this time! Here we are with a newer version of your Neo!

- Track the status of your Mashreq Neo account conveniently through the app
- Get up to AED 350 Early Bird Cashback when you open a Mashreq Neo account
- Earn guaranteed cashback of AED 2,500 when you transfer salary to Neo

Share your feedback at neoconnect@mashreq.com

3.1.3Apr 21, 2021

Regulatory changes, minor bug fixes and enhancements

3.1.2Apr 16, 2021

Regulatory changes, minor bug fixes and enhancements

3.1.0Mar 22, 2021

* This is a mandatory update, the app will have to be upgraded to the latest version
* Communication preferences - customers can opt-in or opt-out of the mediums of communications to receive marketing messages from the bank
* Buy Term Life and Critical Illness insurance in 2-3 steps max, zero paperwork, no medical tests, guaranteed payout to your family & loved ones, best in class premiums and worldwide coverage
* Enhanced Salaam rewards details
* Other minor enhancements and bug fixes

3.0.8Feb 19, 2021

Performance enhancements and minor bug fixes

3.0.5Feb 06, 2021

Performance enhancements and minor bug fixes

3.0.4Jan 26, 2021

Performance enhancements and minor bug fixes

3.0.3Jan 24, 2021

Performance enhancements and minor bug fixes

3.0.2Jan 15, 2021

In this release
- Completely redesigned user interface
- Dynamically themed dashboard
- Simplified bill payments
- Update your ID Documents
- Intuitive notifications on the dashboard
- Update your username and password
- View all your beneficiaries in one place
- Manage biometric linked devices
- Performance updates

2.8Sep 28, 2020

We have been making few changes to delight you this time! Here we are with a newer version of your Neo!
- A new current account "Neo Salary" giving you guaranteed cashback of AED 2,500 when you transfer salary to Neo
- Use any UAE bank issued Debit card to add funds to your Neo account instantly
- Android 11 compatibility
Share your feedback at neoconnect@mashreq.com

2.7Aug 20, 2020

We have been making few changes to delight you this time! Here we are with a newer version of your Neo!

- A new current account "Neo Salary" giving you guaranteed cashback of AED 2,500 when you transfer salary to Neo
- Use any UAE bank issued Debit card to add funds to your Neo account instantly

Share your feedback at neoconnect@mashreq.com

2.6May 18, 2020

Guessing what was keeping us busy? Here we are with a newer version of your Neo!

- A new current account "Neo Salary" giving you AED 1,000 cashback for transferring salary to Neo.
- Emirates ID expired? We heard you! As per Central Bank UAE guidelines, we are accepting expired Emirates IDs (expiry date after 29th Feb 2020)
- Mashreq Millionaire got even better. Chance to win a million AED every 4 months & 28 more monthly prizes worth AED 40,000

Share your feedback at neoconnect@mashreq.com

2.5Apr 01, 2020

We hope you enjoy our new app with the below updates:

- Request for a Debit card replacement in just few taps from your app.
- With Neo Gift Attack, customers have already won prizes worth AED 150,000 in the last 30 days! Join the winners now: mashreqneo.com/GiftAttack
- Now you can transfer money to 35 new countries and 10 new currencies through QuickRemit. Give it a try !

Share your feedback at neoconnect@mashreq.com

2.4Mar 08, 2020

Your new Mashreq Neo app is here! Here are a few updates:
- Now make saving a way of life with Neo MaxSaver - Earn 1.5% interest rate on your savings and flexibility to withdraw anytime for urgent needs!
- Introducing faster transfers to 35 new countries and 10 new currencies through QuickRemit
- With Neo Gift Attack, customers have already won prizes worth AED 150,000 in the last 30 days! Download Neo right away. mashreqneo.com/GiftAttack

Share your feedback at neoconnect@mashreq.com

2.3.1Feb 12, 2020

Mashreq Neo is now updated:
· Mashreq Neo is happy to announce the ‘Gift Attack’ campaign – Customers opening an account will get a chance to win the day’s prize. What’s more? You could win AED 100,000 in cash if you start using Neo for all your banking needs. View more: mashreqneo.com/GiftAttack
· Introducing Neo Boost for select customers – saving product where you can earn up to 2.5%* interest on your savings

Share your feedback at neoconnect@mashreq.com

2.3Feb 02, 2020

In this release:
- Enhanced interface to retrieve your Neo Username/Reset password

- Mashreq Neo is happy to announce the ‘Gift Attack’ campaign.

Customers opening an account will get a chance to win the day’s prize, ranging from the latest iPhone to adventure activities. What’s more? You could win AED 100,000 in cash if you start using Neo for all your banking needs. Now, this is what we call Brilliant banking !
View more: mashreqneo.com/GiftAttack

2.2Dec 13, 2019

Mashreq Neo is now updated with the following features:

- Subscribe to 'Neo Lite' - a zero balance current account with a monthly fee of AED 10 only!
- Now retrieve your username and reset your password in few clicks
- Adding beneficiaries for international fund transfers just got simpler
- We have put some bugs to rest with this release

We would love your feedback at neoconnect@mashreq.com

2.1Oct 29, 2019

In the latest release of:

- Buy Term Life & Critical Illness Insurance in 2 simple steps. No paperwork or medical tests.
- Android 10 compatibility.
- Minor enhancements based on the feedback.

Do share your feedback at neoconnect@mashreq.com

2.0Oct 05, 2019

We have enhanced Mashreq Neo app based on your valuable feedback which includes:

1. Enhancement of the onboarding Journey
2. Minor Bug fixes and crash issue fix

Please share feedback with us at neoconnect@mashreq.com

1.9Jul 03, 2019

Mashreq Neo brings another release with new features:

o Introducing “Mashreq Neo Instant Personal Loan” for salary transfer customers.
o Use promo codes to enjoy Brilliant deals, while sending money to India/Pakistan using Quick Remit.
o Track your international remittances directly through Mashreq Neo app.
o Other improvements based on your valuable feedback.

We will love to hear your feedback at neoconnect@mashreq.com

1.8May 13, 2019

We have enhanced Mashreq Neo app basis your valuable feedback which includes:

· Transfer your Salary to Mashreq Neo in just one simple step by emailing your HR directly through the app
· Track the status of your Mashreq Neo account conveniently through the app

1.7Apr 04, 2019

Introducing Mashreq Millionaire for Neo Customers:
• Buy Mashreq Millionaire certificates in 2 simple steps through the App
• Chance to win AED 1 Million & Additional 53 other prizes worth AED 65,000 each quarter
• Save Today, Win Tomorrow, Without Risk!

1.6Mar 06, 2019

We have enhanced Mashreq Neo app basis your valuable feedback which includes:

- Handcrafted offers specially for you
- Minor Bug fixes

Please share your feedback at neoconnect@mashreq.com

1.5Feb 05, 2019

We have enhanced Neo features based on our customer's valuable feedback which includes:

- Auto OTP read functionality enhancement.


Please share feedback with us at neoconnect@mashreq.com

1.4.2Dec 25, 2018

We have enhanced Neo features based on our customer's valuable feedback which includes:

1.Enhancement of the onboarding Journey
2.Minor Bug fixes and crash issue fix
3.Credit Card section formatting

Please share feedback with us at neoconnect@mashreq.com

1.4.1Nov 14, 2018

We are delighted to introduce Neo with enhanced onboarding journey:
- You can now open a Mashreq Neo account with just Emirates ID and no need to upload passport copy.
- If you are a student/homemaker, you can now apply to a Neo Savings account.
- Pay your Federal Electricity & Water Authority (FEWA) bills with just few taps on your mobile.
- Send money to exchange houses easily by entering the final beneficiary name.
- Crash issue fix
Please share feedback with us at neoconnect@mashreq.com

1.4Oct 01, 2018

We are delighted to introduce Neo with enhanced onboarding journey:
- You can now open a Mashreq Neo account with just Emirates ID. No need to upload passport copy while onboarding.
- If you are a student/homemaker, you can now apply to a Neo Savings account.
- Pay your Federal Electricity & Water Authority (FEWA) bills with just few taps on your mobile.
- Send money to exchange houses easily by entering the final beneficiary name.
Please share feedback with us at neoconnect@mashreq.com

1.3Jun 25, 2018

Introducing new features & enhancements. Open an account & enjoy your Mashreq Neo Experience

Quick remit to India: Transfer money instantly at zero fees & great rates
Balance transfer from other bank’s credit card onto your Mashreq Neo credit card
View list of uncollected charges
Introducing the option to select payee of money transfer fees
Save your userId & perform instant transactions
Update KYC details
Request for cheque book

You are welcome to share your feedback at neoconnect@mashreq.com

1.2Dec 21, 2017

Because we are the best and we are always improving our services to serve our customers better!

In this new version we have brought the following enhancements:
- Application crash improvements.
- Enhancements in bill payment features.
- Stock screens.
- Minor bug fixes.

Enjoy your Mashreq Neo experience. Open your account now!

1.1Nov 05, 2017

Introducing New Enhancements. Enjoy Your Mashreq Neo Experience. Open Your Account Now!

LaunchedOct 01, 2017

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