Halifax Mobile Banking

No big updates this time, just some under-the-bonnet improvements to keep everything running smoothly.

We're working on some great new features behind the scenes which we'll reveal soon.

No big updates this time, just some under-the-bonnet improvements to keep everything running smoothly.

We're working on some great new features behind the scenes which we'll reveal soon.

Your new app has arrived!

You can still do everything you normally do, and more. We’re excited to share this update with you and hope you feel at home.

Take a look around. Explore the new tabs at the top to discover your dedicated spaces. Here, you can:

• Check your credit score
• Browse investment options
• Get insurance quotes and more

Stay in control with a quick view of your balances on the Summary space, and plan ahead by checking upcoming payments in your Everyday space.

We’ve made some tweaks and improvements to keep everything running smoothly.

We're working on some great new features behind the scenes which we'll reveal soon.

We’ve made some tweaks and improvements to keep everything running smoothly.

We're working on some great new features behind the scenes which we'll reveal soon.

You told us screenshots would make your banking easier, so we’ve enabled them. However, some things are best kept private, so we’ve restricted screenshots on pages with sensitive information such as your PIN, CVV number, or log-on details.

You can still take screenshots in most areas of the app, but please be mindful of what you capture.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

The credit card transactions list has been given a refresh. If you have a credit card, your transactions will now be grouped by date and any that are pending will show at the top of the list.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

We've been working on bug fixes and performance improvements, to make our app work even better for you.

We’re also developing new things for the app, so keep an eye out for updates.

To make sure our app is working at its best for you, we’ve been fixing some bugs and making performance improvements.

We’re also working on new things for the app, so keep an eye out for updates.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

Heading abroad anytime soon? Check out our new Travel Hub. It's your banking companion when planning a trip. From here, current account customers can order travel money or set up Travel Ready. Tap 'More' next to your account balance to find the hub in the menu.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance enhancements, to make our app even better for you.
We’re also working on more improvements to the app – so watch this space for more updates.

We’ve fixed some bugs and made performance enhancements, to make our app even better for you.
We’re also working on more improvements to the app – so watch this space for more updates.

We’ve fixed some bugs and made performance enhancements, to make our app even better for you.
We’re also working on more improvements to the app – so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.

We’re also working on new things for the app, so watch this space for more updates.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.
We’re also working on new things for the app, so watch this space for more updates.

In this update we’ve squashed some bugs and made performance improvements, to make our app even better for you.

We’ve fixed some bugs and made performance improvements, to make our app even better for you.

We’ve given our account menu a makeover, to make it simpler to find what you’re looking for. Tap 'More' on your account to try it out.

We’ve also fixed some bugs and made performance improvements, to make our app even better for you.

In this update we’ve squashed some bugs and made performance improvements, to make our app even better for you.

In this update we’ve squashed some bugs and made performance improvements, to make our app even better for you.

You can now get app notifications to let you know if your balance falls between £0 and £50. To switch on, just search 'notification' in the app, or find it in Settings, under the Notifications option.

We’re also working on more new features that will be available in a later release.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

You can now unblock your subscription payments in only a few taps. Search
'subscriptions'.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

We've fixed some bugs and added security updates

We're also working on new features that will be available in a later release.

If you are worried about your budget being affected by increased everyday costs, visit our new support page to learn how we can help. Click “support” on the homepage.

Got an old savings account? You can now close most of them in the app. Tap the 3 dots on the account and choose “close account”.

Don't have your card details to hand? No problem, you can now view all your card details in the app. Simply, tap 'Manage card' on the home screen to start.

Get the most out of your Ultimate Reward Current Account by managing its benefits in the app. Tap ‘More’ and then ‘View account benefits’.

Wherever you are, stay in control of your finances by setting your own contactless spending limit to levels you’re comfortable with. Simply search ‘Contactless’.

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.

We’ve fixed some bugs and added security updates

We’re also working on more improvements to the app – so watch this space for more updates.

We've made some bug fixes and included security updates.

We know that 9-5 doesn’t work for everyone, so why not chat to us whenever it suits you? Available 24/7, you can contact us via ‘Message us’ to help you stay on top of your money wherever you are. Tap on the ‘Support’ button at the bottom of the app to get started.

We’re also working on new features that will be included in a later release.

We've fixed some bugs and added security updates

We're also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

We've fixed some bugs and added security updates

We're also working on new things for the app so watch this space for more updates.

We've fixed some bugs and added security updates

We're also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

We've fixed some bugs and added security updates.

We're also working on new things for the app so watch this space for more updates.

We've fixed some bugs and added security updates.

We're also working on new features that will be available in a later release.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

There is a new 'Manage Card' button at the bottom of the app where you can freeze your card, view your pin, order a new card or report your card lost or stolen with more features coming soon.

You can now amend your contactless limit on your debit card from £100 to a lower amount. Just go to 'manage card'.

If you have a Halifax credit card, you can now sign up for app notifications to keep track of your account activity. Just search 'alerts' from the app homepage.

We've made it easier for you to see all your previous transactions with a person or retailer. Just tap on a transaction to see a list.

We’re also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

We’ve made it easier for you to see more detail on any fees or charges you may have incurred. Just tap the (i) on the transaction to find out more.

We’re also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

We've made the Profile and settings icon always in the top corner so you can then log off from anywhere in the app

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

Bug fixes

Bug fixes

You can now view your debit card details in the app. Just search ‘view card’ from the homepage.

We've moved the sign out button. Tap the Profile and settings icon, and then sign out at the bottom of the page.

We’re also working on new things for the app so watch this space for more updates.

You can now block or cancel subscriptions in the app, just search for “subscriptions” in the app to find out more.
We’re also working on new things for the app so watch this space for more updates.

You can now search for things in the app by using your voice. Just tap the search bar at the top of the homepage to get started.

We’re also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates.

We’re also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

We’ve fixed some bugs and added security updates

We’re also working on new things for the app so watch this space for more updates.

Can’t remember why you sent money to somebody? From now on, if you gave the payment a reference, you’ll be able to go back and check it whenever you need to.
To pay in a cheque, you now need to tap the three dots on your account tile and select ’Deposit cheque’ in the menu.
We've moved your digital inbox. Tap the icon in the top left corner of the home screen to see your statements and correspondence.

Can’t remember why you sent money to somebody? From now on, if you gave the payment a reference, you’ll be able to go back and check it whenever you need to.
To pay in a cheque, you now need to tap the three dots on your account tile and select ’Deposit cheque’ in the menu.
We've moved your digital inbox. Tap the icon in the top left corner of the home screen to see your statements and correspondence.

If you ever forget your debit or credit card PIN, you can now see it instantly in the app. Find it in the ‘Card Management’ section.

It’s now easier for you to search your transactions by month.

We’re also working on new things for the app so watch this space for more updates.

Bug fixes and security updates.

We’re also working on new things for the app so watch this space for more updates.

If you forget your PIN, we’ve made it easier for you to get it, just go into “card management” and you can see it there.

We’ve made it quicker for you to see any pending transactions for your bank account.

Also, we’ve made it easier for you to get assistance if you have paid for a holiday that’s not happening when paid with your debit card.

We can now let you know when a debit card transaction happens on your account.

You can now download your transactions from your account menu.

We’ve made it easier for you to see pending transactions for your current account.

We’ve made some updates to our app, including critical bug fixes. Older app versions won’t be supported from 18th September 2020, so we recommend updating now.

Bug fixes and security updates.

We’re also working on new things for the app so watch this space for more updates.

See a breakdown of where your money goes with our useful new spending insights tool. You can find it in your account menu.

We’ve made it easy for you to search the app to get to the answers you need.

Now you can manage your profile or settings with a single tap on the icon in the top right.

Check out our new “My Extras” section to see your rewards and offers.

We’ve made it easier for you to see pending transactions for your current account.

You can also now find and share your IBAN details.

You can now rename your current or savings account to give it a more personal name.

Don’t panic if you forget your credit card PIN. You can instantly view a reminder securely in the app support page.

We’re helping you make safer payments online.

Now when you pay someone new through the app, make sure you enter their full name and account details, and we’ll automatically check everything matches for extra security. And if you use fingerprint login, we’ll also quickly confirm it’s you so you won’t need to put your password in again.

*** UPDATE Some customers have reported an issue where the app has stopped working. You can fix this by deleting and reinstalling it. We're still looking into the cause - it could relate to the app itself or a recent Android update. If you have this problem, please let us know - go to “Provide app feedback” on the Support tab. ***

Bug fixes and security updates.

We’re also working on new things for the app so watch this space for more updates.

Bug fixes and security updates.

We’re also working on new things for the app so watch this space for more updates.

Bug fixes and security updates.

We’re also working on new things for the app so watch this space for more updates.

You can now stop gambling transactions instantly on your credit and debit cards. To find out more, go to the ‘Card Freezes’ section in ‘Card Management’ in this app.

Soon we’ll be changing how we show your bank account balance so you can clearly see how much money you have and what your overdraft limit is, if you have one.

App release - Bug fixes and security updates.

We’re also working on new things for the app so watch this space for more updates!

Get ready for extra security checks when you shop and bank online
UK banks are required to carry out extra security checks to make sure it’s really you when you’re shopping and banking online. Use the app to make sure you’re ready by checking we have your up-to-date contact details

Search your current account statements for transactions, tap ‘Search’ then enter a description or amount. You can tap to see more details or to extend the date range, tap ‘Search further back’

Get ready for extra security checks when you shop and bank online
UK banks are required to carry out extra security checks to make sure it’s really you when you’re shopping and banking online. Use the app to make sure you’re ready by checking we have your up-to-date contact details

Search your current account statements for transactions, tap ‘Search’ then enter a description or amount. You can tap to see more details or to extend the date range, tap ‘Search further back’

Bug fixes and security updates.

We’re also working on new things for the app so watch this space for more updates!

We’ve given the accounts page and menu a facelift, so it’s easier to find what you need.

Make overpayments on your mortgage with the new mortgage overpayment tool.

Our in-app messaging service helps you find answers faster.

The Payment Receipts tool lets you save transaction summaries as images on your mobile.

View your credit card with Lloyds Bank or MBNA for a better understanding of your finances.

New home screen feature, just hold the app icon down to find out more – as soon as you sign in, you’ll go straight to useful features like payments and transfers, card controls, branch-finder, and getting in touch. Which means you’ll always know where they are when you need them.

Struggling to save? There's now a simple and painless way to turn your pennies into pounds.
Buy something with our debit card and we'll Save the Change® to the nearest pound and add it to the Halifax savings account you choose

Press and hold the Halifax app icon on your device to get shortcuts to our branch finder and website. Keep your eyes peeled for more shortcuts in the future.
Note: this is only available on devices with Android 7.1 or later versions installed.

View your current accounts with different banks all in your Halifax app.

In this phase you'll be able to see your balances and recent transactions for up to 8 different banks along with your Halifax accounts. So you won’t need to sign in to lots of different apps. Open Banking is still new, but you'll be able to add different account types and see new ways to use your accounts in future.

We've also zapped a bug that stopped you being able to change your address in the app.

Season’s greetings! And what’s more festive than a reminder of some things you can do in the app? Ahem. Here goes anyway…
• Easily add and make payments to your nearest and dearest – handy if you’ve forgotten to buy a present
• Report missing cards in case of mishaps with your bag or wallet at the end-of-year works party
• Deposit that cheque you always get from your auntie – it should clear in 2 days.
Look out for more new features in 2019 too.

You can use the new tab bar to zip around the app, so it’s even easier to find what you need. Including all this new stuff:
• Freeze card transactions if you’ve misplaced your debit card or want to restrict how it’s used
• See what payments are due to come out of your account in the next month
• Tap debit card transactions to see where they were made
And your accounts are now listed on the Home screen for a quicker snapshot of your balances.

This time round we’ve done some more bug hunting.

Coming soon…
Scottish Widows, like Halifax, is part of Lloyds Banking Group, so if you have a workplace pension with them you’ll be able to see it in the app.

Oh, and we’re also giving the app a bit of a makeover. You should start seeing the fruits of our labour soon.

Feel like you’re getting current and saving account statements too often? Or not often enough? No problem - you can now change this in the app. And if you’ve got a passbook account, you can tell us when you want a transaction summary.

These handy features live in a new 'How we contact you' section in Settings and Info – along with your paper-free preferences, marketing choices and more.

If your card’s been lost or stolen – or you forget your PIN – everything you need to sort it out is now in one place. Just open the main menu and tap ‘Card Management’.

Some customers have reported being unable to enter their activation code in the app after registering for Online Banking. If this happens, please complete registration on our website and return to the app to set up Mobile Banking.

You know that birthday cheque that’s gathering dust on your bedside table while you wait for a chance to visit the bank? Well, in case you missed it, you can now save on shoe leather by paying it in with the app. Go to Deposit Cheque from the menu, enter the amount, scan the cheque with your device’s camera, and we’ll do the rest.

We’ve fixed a bug that made it hard for Samsung Galaxy S8 and S8+ users to scan cheques. Plus a nasty one that stopped people downloading the app on Android tablets.

This time round we’ve zapped a few bugs from the recent app rebuild.

In case you missed it, the new app adjusts to fit whatever size screen you‘re using – including tablets – so you can see more transactions on larger devices. And it will let us deliver lots of extra features in future.

You can now download this update on Lenovo A1010, Nokia 3, Infocus M5s, and all Xperia XA1, Xiaomi, Umidigi & Meizu devices.

This time round we’ve zapped a few bugs from the recent app rebuild.

In case you missed it, the new app adjusts to fit whatever size screen you‘re using – including tablets – so you can see more transactions on larger devices. And it will let us deliver lots of extra features in future.

You can now download this update on Lenovo A1010, Nokia 3, Infocus M5s, and all Xperia XA1, Xiaomi, Umidigi & Meizu devices.

The app’s had an overhaul. Spoiler: it still looks similar to the old app. But because we’ve rebuilt it from scratch, we’ll be able to deliver lots of extra features in future.

It now fits whatever size screen you‘re using, including tablets. But we’re not done yet so look out for more optimisation updates.

**NOTE: We’re still working to make this update run on some devices. You can’t download it yet on Lenovo A1010, Nokia 3, Infocus M5s, and all Xperia XA1, Xiaomi, Umidigi & Meizu devices**

We’ve been bug fixing.

**IMPORTANT: Getting a “Device not compatible” error message? Unfortunately, this is beyond our control – it seems to be an issue with the Google Play Store and affects several apps. We understand that Google is working on a fix for this, so please contact them or check their forums for more details. In the meantime, you can still use our Mobile Banking site.**

For this update we’ve been under the app’s bonnet, tinkering with some of the technical stuff that makes it work.

Can’t always remember your sign-in details? Nope, us neither. But now you don’t have to. Just use your fingerprint to sign in. Fast, easy and safe.
Scroll to the bottom of your monthly transactions for a snapshot of how much is coming in and out of your current account.
For more info on your most recent card purchases or paid-in cheques just tap an item in ‘pending transactions’.
On top of all that the app’s been awarded an AA accessibility rating!
Plus, we’ve fixed some pesky bugs.

Can’t always remember your sign-in details? Nope, us neither. But now you don’t have to. Just use your fingerprint to sign in. Fast, easy and safe.
You can also scroll to the bottom of your monthly transactions for a snapshot of how much is coming in and out of your current account.
For more info on your most recent card purchases or paid-in cheques just tap an item in ‘pending transactions’.
Last but not least, we’re delighted to say the app’s been awarded an AA rating for accessibility.

We’ve made a few tweaks so payments are easier than ever:
- Pay recipients, contacts or your own accounts from one handy list
- Get rid of recipients you don’t need
- Set up a standing order direct from a payment.
You can now call us securely from the app without the hassle of entering your details. Just tap ‘Call us’ in the menu and we’ll connect you to the right place straightaway.
Tablet users: We’ve fixed the problem that was blocking the app. Sorry for the inconvenience caused.

We’ve had a technical problem rolling out the latest versions of the app on Android tablets. If you’ve already got the app installed, don’t delete it; you should be able to use it as normal soon. If you’ve deleted the app or are trying to install for the first time, we’re aiming to have a version in the app store to fix this by mid March. We’re really sorry for any inconvenience caused.

Note: We know customers using Android 4.1 – 4.2 are currently unable to upgrade to the latest version of the app. If this affects you, please don’t try to install the new version – just keep using your current version. We’ll fix this problem in the next update.

Minor bug fixes

This version works with Android N.

You can apply to transfer another credit card balance to your existing Halifax credit card.
Don’t forget you can view and manage your Help to Buy: ISA too.
ANDROID M: Fixed a bug that crashed the app for some customers.
ANDROID L or earlier: Fixed a bug that caused problems for some customers around registering your device when signing in.
Sorry for the inconvenience. If you still get either of these problems, email us at the Developer address under Additional Information below.

With the Halifax Mobile Banking app you can carry out your banking whenever it suits you. Using the app is very secure and easy. Main features include:

• Sign in with just 3 characters from your memorable information
• Check your balances and transactions whenever you want
• Make transfers and payments to new or existing recipients
• Cashback Extras – Click, shop, enjoy. View and activate offers on the move. Earn as you spend
• Apply for a wide range of products including Loans, Credit Cards and Savings accounts
• Find a nearby Halifax branch or LINK ATM

GETTING STARTED
THE FIRST TIME you use this app, you’ll need to set it up by registering your device.

You’ll need:
• An up-to-date phone number registered with us
• Halifax UK personal account
• Online Banking username, password and memorable information
• A device that is not rooted

KEEPING YOU SAFE ONLINE
We do all we can to protect you online. We also have an online banking guarantee, you can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting http://www.halifax.co.uk/aboutonline/security/

We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from Halifax.

For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.

IMPORTANT INFORMATION
Mobile Banking is available to our UK personal Online Banking customers. Services may be affected by phone signal and functionality. Terms and conditions apply.

Cashback Extras is available to Halifax bank account customers with a debit/credit card aged 18+ who bank online.
Terms and conditions apply.

We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.

The Branch/ATM finder uses location based services. We, LINK Scheme and Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

With the Halifax Mobile Banking app you can carry out your banking whenever it suits you. Using the app is very secure and easy. Main features include:

• Sign in with just 3 characters from your memorable information
• Check your balances and transactions whenever you want
• Make transfers and payments to new or existing recipients
• Cashback Extras – Click, shop, enjoy. View and activate offers on the move. Earn as you spend
• Apply for a wide range of products including Loans, Credit Cards and Savings accounts
• Find a nearby Halifax branch or LINK ATM

GETTING STARTED
THE FIRST TIME you use this app, you’ll need to set it up by registering your device.

You’ll need:
• An up-to-date phone number registered with us
• Halifax UK personal account
• Online Banking username, password and memorable information
• A device that is not rooted

KEEPING YOU SAFE ONLINE
We do all we can to protect you online. We also have an online banking guarantee, you can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting http://www.halifax.co.uk/aboutonline/security/

We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from Halifax.

For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.

IMPORTANT INFORMATION
Mobile Banking is available to our UK personal Online Banking customers. Services may be affected by phone signal and functionality. Terms and conditions apply.

Cashback Extras is available to Halifax bank account customers with a debit/credit card aged 18+ who bank online. Terms and conditions apply.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme and Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

With the Halifax Mobile Banking app you can carry out your banking whenever it suits you. Using the app is very secure and easy. Main features include:

• Sign in with just 3 characters from your memorable information
• Check your balances and transactions whenever you want
• Make transfers and payments to new or existing recipients
• Cashback Extras – Click, shop, enjoy. View and activate offers on the move. Earn as you spend
• Apply for a wide range of products including Loans, Credit Cards and Savings accounts
• Find a nearby Halifax branch or LINK ATM

GETTING STARTED
THE FIRST TIME you use this app, you’ll need to set it up by registering your device.

You’ll need:
• An up-to-date phone number registered with us
• Halifax UK personal account
• Online Banking username, password and memorable information
• A device that is not rooted

KEEPING YOU SAFE ONLINE
We do all we can to protect you online. We also have an online banking guarantee, you can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting http://www.halifax.co.uk/aboutonline/security/

We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from Halifax.

For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.

IMPORTANT INFORMATION
Mobile Banking is available to our UK personal Online Banking customers. Services may be affected by phone signal and functionality. Terms and conditions apply.

Cashback Extras is available to Halifax bank account customers with a debit/credit card aged 18+ who bank online. Terms and conditions apply.

We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.

The Branch/ATM finder uses location based services. We, LINK Scheme and/or Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

***PLEASE UPDATE TO THIS LATEST VERSION OF THE APP***
We no longer support some older versions of the app.

Great news! We’ve listened to feedback and you can now manage Direct Debits and standing orders on your phone with our Mobile Banking app.

What else can you do with this app?
• Express Sign in - Sign in with just 3 characters from your memorable information.

• Pay a Contact – The easy way to send and receive payments between friends and family using just a mobile number.

• Cashback Extras - Click. Shop. Cashback. View and activate offers on the go.

You can also:
• Check your balances and transactions whenever you want

• Make payments and transfers

• Pay your credit card

• Find your nearest cash machine or Halifax branch

*You will not be able to use our app on a rooted device*

For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.

GETTING STARTED
THE FIRST TIME you use this app, you’ll need to set it up by registering your device. Find out more at http://www.halifax.co.uk/aboutonline/mobile-banking/registration/

You’ll need:
• An up-to-date phone number registered with us

• A device running Android v2.3 or above

• Wi-Fi or cellular data access on your device

• Halifax UK personal account

• Online Banking username, password and memorable information

KEEPING YOU SAFE ONLINE
We do all we can to protect you online. We also have an online banking guarantee, you can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting http://www.halifax.co.uk/aboutonline/security/

IMPORTANT INFORMATION
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Online Banking customers. Terms and conditions apply.

Cashback Extras is available to Halifax bank account customers with a debit/credit card aged 18+ who bank online. Terms and conditions apply.
Pay a Contact – available to UK personal Online Banking customers with an eligible current account. Registration required to receive payments. Terms and conditions apply.

We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.

The Branch/ATM finder uses location based services. We, LINK Scheme and/or Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).

We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from Halifax.

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.