Pakistan Citizen Portal

Pakistan Citizen Portal - An integrated citizens grievance redressal system

Price
In-App PurchaseNo
Shows AdsNo
LaunchedOct 23, 2018
Store Categories
Applications|Productivity

Total Ratings

Worldwide

120K
5 star
66K
4 star
9.7K
3 star
2.4K
2 star
6K
1 star
39K

Description

Pakistan Citizen Portal is an integrated citizens grievance redressal system connecting all government organizations both at federal and provincial levels. The system will serve as carrier of complaints to their respective offices across all over Pakistan. Eventually, the citizen feedback will be linked to an officer’s performance and promotion. The App will serve as complementary channel between citizen and government.

Screenshots

Pakistan Citizen Portal screenshot 1
Pakistan Citizen Portal screenshot 2
Pakistan Citizen Portal screenshot 3
Pakistan Citizen Portal screenshot 4
Pakistan Citizen Portal screenshot 5
Pakistan Citizen Portal screenshot 6
Pakistan Citizen Portal screenshot 7
Pakistan Citizen Portal screenshot 8
Pakistan Citizen Portal screenshot 9
Pakistan Citizen Portal screenshot 10

Version History

Last version released 214 days ago.

3.2.29Aug 20, 2024

3.2.28Jul 25, 2024

3.2.27Jul 10, 2024

3.2.26Jun 11, 2024

3.2.25Jun 03, 2024

3.2.22May 18, 2024

3.2.21Apr 17, 2024

3.2.20Apr 16, 2024

3.2.19Mar 25, 2024

3.2.18Jun 23, 2023

-Minor bug fixes
- Ui/Ux design fixes
-location issue fixed

3.2.17Jun 19, 2023

-Minor bug fixes
- Ui/Ux design fixes

3.2.16Jun 02, 2023

3.2.15May 25, 2023

-Minor bug fixes
- Ui/Ux design fixes
- According to Zaara Act new version of "zainab alter" available.

3.2.13May 23, 2023

-Minor bug fixes
- Ui/Ux design fixes
- According to Zaara Act new version of "zainab alter" available.

3.2.10Sep 02, 2022

3.2.9Jun 30, 2022

3.2.8Mar 14, 2022

1) Bugs fixes.

3.2.7Jan 26, 2022

1) Fixed bugs related to documents attachment issues.
2) There are few updates for overseas users during registration and profile section.

3.2.6Jan 24, 2022

1) Fixed bugs related to documents attachment issues.
2) There are few updates for overseas users during registration and profile section.

3.2.5Nov 09, 2021

1) Bugs fixes.

3.2.4Oct 26, 2021

1) New fields are added while registering complaint in kamyab jawan category.
2) Bugs fixes.

3.2.3Sep 21, 2021

1) In registration new fields added.
2) Network operator field added for sms issue.
3) Modify user profile section.
4) Bugs fixes.

3.2.2Aug 06, 2021

1) Worked on app optimization.
2) Fixed: minor bugs.
3) Fixed: feedback issue.

3.2.1Aug 04, 2021

1) Worked on app optimization.
2) Fixed: minor bugs.
3) Fixed: feedback issue.

3.2.0Jul 30, 2021

1) worked on app optimization.
2) Fixed: minor bugs.
3) New options added related to AGP.

3.1.9Apr 21, 2021

1) Fixed: Issues related to alters (notifications) of latest app versions.
2) Fixed: minor bugs.

3.1.7Apr 06, 2021

1) Fixed: Issues related to alters (notifications) of latest app versions.
2) Fixed: minor bugs.

3.1.6Apr 01, 2021

1) Issues related to announcements fixed.
2) Fixed: minor bugs.

3.1.5Mar 24, 2021

1) Optimised app performance
2) Fixed: minor bugs.

3.1.4Mar 10, 2021

1) Optimised app performance
2) Fixed: minor bugs.

3.1.3Jan 15, 2021

1) New Design issues fixed.
2) Optimised app performance
3) Fixed: minor bugs.

3.1.2Jan 07, 2021

1) New Design issues fixed.
2) Optimised app performance
3) Fixed: minor bugs.

3.1.1Dec 31, 2020

1) New Design Implemented.
2) Optimised app performance
3) Suggestions
4) Fixed: minor bugs.

3.0.9Dec 28, 2020

3.0.8Oct 19, 2020

Mobile Verifications enables for inland Users.

3.0.7Oct 13, 2020

Mobile Verifications enables for inland Users.

3.0.6Oct 02, 2020

Bugs fixes related to complaint submission via smart search.

3.0.5Sep 30, 2020

Bugs fixes related to complaint submission via smart search.

3.0.4Sep 25, 2020

Bugs fixes related to complaint submission via smart search.

3.0.2Sep 22, 2020

Bugs fixes related to email verification.

3.0.1Sep 04, 2020

Bugs fixes related to email verification.

2.2.9Aug 21, 2020

Bugs fixed related to profile .
Verification module added.

2.2.8Aug 20, 2020

Bugs fixed related to profile .
Verification module added.

2.2.7Aug 11, 2020

Bugs fixed related to forgot password and user feedback.

2.2.6Jul 26, 2020

1-Bugs fixes.
2-Citizen must update their missing profile section.

2.2.5Jul 02, 2020

Bugs fixes related to registration.

2.2.4Jun 27, 2020

Bugs fixes related to attachments.

2.2.3Jun 18, 2020

Bugs fixes related to profiles updates.

2.2.2Jun 14, 2020

Fixed: Issues, Improved application response.

2.2.1Jun 10, 2020

Fixed: Issues, Improved application response.

2.1.9May 22, 2020

Fixed: Issues, Improved application response.

2.1.8May 16, 2020

1-New update in Tiger relief force.
2-Bugs fixed.

2.1.7May 05, 2020

1-New update in Tiger relief force.
2-Bugs fixed.

2.1.6Apr 30, 2020

1-New update in Tiger relief force.
2-Bugs fixed.

2.1.4Apr 21, 2020

1-Bugs fixes
2- Those who are registered in Tiger relief force they can see offers as acceptance or rejection

2.1.2Mar 31, 2020

1- New Module Relief Tigers Force
2- Bugs Fixing

2.1.1Feb 10, 2020

1) Bugs fixes.
2) Mandatory popup related to citizen identity check while submitting compliant added.

2.1.0Feb 02, 2020

1) Adding of new category related to corruption
2) Department selection against corruption
3) Extra fields for specific category added
4) Mandatory popups and checklist to monitor citizens

2.0.8Dec 24, 2019

1) Subject field is added in complaint form and complaint details page
2) Feedback mandatory check is removed, now feedback is optional
3) Fixed: Address N/A issue on complaint details page
4) Fixed: Increased complaint text display limit for complaint listing page
5) Fixed: minor bugs and issues
6) Optimized app performance

2.0.7Dec 12, 2019

Added Nadra verified urdu name
Added Nadra verified check for CNIC number
Fixed: Citizen Registration issue

2.0.6Dec 08, 2019

- Bugs fixed regarding complaint submission.
- Registered mobile number of user is showing in profile section and side menu.

2.0.5Dec 07, 2019

- Bugs fixed regarding complaint submission.
- Registered mobile number of user is showing in profile section and side menu.

2.0.4Nov 29, 2019

Fixed, App Crashing issue for latest mobile devices.

2.0.1Sep 04, 2019

Fixed: Provinces listing issue.
Updated: Drop complaint button name and Popup message for better understanding.
Updated: Review complaint button name and Popup message for better understanding.

2.0.0Sep 02, 2019

App level push notification are added to get notifications against any activity performed on complaint process.
New categories are added for complaint listing.
New Districts and Tehsils are added.
Now User can choose his/her concerned officer for complaint submission, request to drop his/her complaint from App, can request to review his/her dropped complaint in dropped section.
Now complaint history can be seen by last date activity performed.
Updated UI
Bugs fixed

1.2.7Apr 03, 2019

Release notes
1) Users can watch videos now from officer's attachments provided in complaint remarks.
2) Users can play audio attached by officers in complaint remarks.
3) Users can view the documents attached by officers in complaint remarks section.
4) Change username functionality added.
5) Change Email functionality added.
6) Issue with feedback button fixed.
7) Users can see their provided positive and negative feedback.
8) Improved User Experience.
9) Bugs Fixing.

1.2.5Mar 07, 2019

1) App crash issue is fixed for Android version 5 and below
2) Users can now provide information on their complaints upon request by officers
3) Privacy Policy Added
4) Improved User Experience
5) Bugs Resolved

1.2.4Mar 06, 2019

1) Users can now provided information on their complaints upon request by officers
2) Privacy Policy Added
3) Improved User Experience
4) Bugs Resolved

1.2.3Feb 11, 2019

Added Dropped Complaint section
Added Inbox Message section
Added User Manual
New Permissions added for the notifications purpose
Bugs Fixing
Improved User Experience

1.2.2Feb 09, 2019

Added Dropped Complaint section
Added Inbox Message section
Added User Manual
New Permissions added for the notifications purpose
Bugs Fixing
Improved User Experience

1.2.1Nov 02, 2018

Improvement in performance

1.0.2Oct 27, 2018

updated team display pictures

1.0.1Oct 26, 2018

New complaint categories added
Bug fixes

LaunchedOct 23, 2018

Other Information