About & Pics

Description

Receive live, expert health care through your smart phone or tablet for just $49 per visit. Insurance accepted!

Express Care Virtual provides a convenient alternative to a traditional doctor’s office or urgent care visit. Visit with a licensed, board-certified health care provider by video using your smartphone or tablet. Get a diagnosis and treatment and doctor’s note as needed. There’s no waiting and no hassle. Just excellent care.

Key features of Express Care Virtual:

• No appointment needed
• Connect immediately
• Service available 8 a.m. to midnight PST, seven days a week for patients in Oregon, Washington and Montana. Available 8 a.m. to 8 p.m. PST, seven days a week for patients in California
• $49 per visit, payable by credit card, HSA card, or insurance where applicable
• No sign-up or subscription fees
• Secure and confidential visits
• Licensed and board-certified physicians and nurse practitioners
• Printable summary of your visit, which can be shared with your primary care provider, if desired, including non-Providence or non-Swedish providers
• Available to anyone seeking care in Oregon, Washington, Montana and California regardless of insurance*

* Express Care Virtual accepts Medicaid coverage through Providence Health Plan Health Share. Those with Medicare Advantage from Providence Health Plan are covered in full. Due to government regulations, Express Care Virtual is NOT currently available to patients covered under some government insurance plans. Patients with traditional Medicare can pay $49 out of pocket. While we wait for policy to change for all other Medicare and Medicaid members, our caregiver team can connect you with an alternative service to help you get the care that you need.

 Free in Google Play

Screenshots

Express Care Virtual screenshot 1Express Care Virtual screenshot 2Express Care Virtual screenshot 3Express Care Virtual screenshot 4Express Care Virtual screenshot 5Express Care Virtual screenshot 6Express Care Virtual screenshot 7Express Care Virtual screenshot 8Express Care Virtual screenshot 9Express Care Virtual screenshot 10Express Care Virtual screenshot 11Express Care Virtual screenshot 12

Version History

Launched Apr 23, 2014 (almost 5 years ago).

Releasing new versions every about 2 months, on average.

Dec 20
2018
(Current)
Version 11.1.3.003_01

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Nov 20
2018
Version 11.1.0.042_09

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Sep 24
2018
Version 11.0.0.009_03

We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account

Jul 11
2018
Version 10.4.1.015_05

We continue to improve the Express Care Virtual patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Apr 04
2018
Version 10.4.1.000_00

We continue to improve the Express Care Virtual patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Mar 07
2018
Version 10.3.1.010_02

We continue to improve the Express Care Virtual patient experience with new features.

Jan 17
2018
Version 10.2.1.020_04

We continue to improve the Express Care Virtual patient experience with these new features:
With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile

Dec 03
2017
Version 10.1.2.005_01

We continue to improve the Express Care Virtual patient experience with new features.

Oct 01
2017
Version 10.0.2.005_01

We continue to improve the Express Care patient experience with new features.

Jul 25
2017
Version 9.5.0.030_06

Thank you for using our app! To make our app better for you, we bring updates to the App Store regularly.
Every update of our app includes improvements for speed and reliability. As new features become available, we'll update the app to improve your experience.

May 05
2017
Version 9.4.1.005_01

Thank you for using our app! To make our app better for you, we bring updates to the App Store regularly.
Every update of our app includes improvements for speed and reliability. As new features become available, we'll update the app to improve your experience.

Feb 03
2017
Version 9.3.0.040_08

We continue to improve the patient experience:
• Express Care Virtual is now available in Montana.

Oct 11
2016
Version 9.2.0.035_07

We continue to improve the patient experience with these new features:
• Users now have the option to share multiple photos during their video visit with a provider.
• Better and faster video handling.

Sep 08
2016
Version 9.1.0.051_10

We have revamped the patient experience with these new features:
• Health eXpress has been renamed Express Care Virtual
• New extended hours: 7 days a week, 8 a.m. to midnight (OR/WA) and 8 a.m. to 8 p.m. (CA)
• Express Care Virtual is brought to you by Providence Health & Services and Swedish Medical Center
• When using the app, you can choose to update your current state based on mobile geolocation, making it faster to find a doctor, whether you are home or on the go

Jul 05
2016
Version 9.1.0.035_07

- Patients can now see the number of patients ahead of them before entering the provider's waiting room.
- We've made the app even easier to use than it was before. Enjoy!

Jun 06
2016
Version 9.1.0.031_06

May 06
2016
Version 9.0.0.016_03

Mar 10
2016
Version 8.4.0.010_02

Feb 02
2016
Version 8.3.0.050_10

Dec 24
2015
Version 8.3.0.040_08

Oct 12
2015
Version 8.2.0.020_04

$39 health care visits from your smartphone or tablet. Insurance accepted!

When you or your child is sick, Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with one of our healthcare providers from home using your smartphone or tablet. Get a diagnosis and treatment, including a prescription and doctor’s note if needed. There’s no waiting, no hassle.


Key features of Health eXpress:


- No appointment needed
- Connect immediately
-$39 per visit, payable by credit card or HSA card. Visits for Providence Health Plan and Premera members will be billed directly to their insurance.
- No sign-up or subscription fees
- Secure and confidential visits
- Licensed and board-certified physicians and nurse practitioners
- Prescription, if needed, is sent directly to your pharmacy
- Printable summary of your visit, which can be shared with your primary care provider, if desired, including non-Providence or non-Swedish providers
- Available to anyone seeking care in Oregon and Washington, regardless of insurance* or if they have an established primary care provider


The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time.* Due to government regulations, Health eXpress is not currently available to patients covered under government insurance such as Medicare, Medicaid, or Tricare (Note: This does not include Providence Medicare Advantage patients, who can use the service). Mobile device must be equipped with a front-facing camera to facilitate two-way video visit.

Sep 08
2015
Version 8.0.0.028_05

$39 health care visits from your smartphone or tablet. Insurance now accepted!

When you or your child is sick, Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with a Providence healthcare provider from your smartphone or tablet. Get a diagnosis and treatment, including a prescription if needed. There’s no waiting, no hassle.

Key features of Health eXpress:

-On-demand service; No appointment needed
-Secure and confidential visits
-Licensed and board-certified Providence physicians and nurse practitioners
-Review provider profiles and ratings; Choose the provider and connect immediately
-Share your after-visit summary with your primary care provider, if desired, including non-Providence providers
-Prescriptions sent directly to your pharmacy
-Add dependents to your account
-No sign-up or subscription fees
-Providence Health Plan insurance accepted, including Providence Medicare Advantage.
-$39 per visit, payable by credit card or HSA card. Or, if you’re a Providence Health Plan member, your insurance will be billed at the time of visit
-Printable after-visit summary and receipt

Health eXpress is available to those seeking care in Oregon and Washington; Patients are not required to have insurance or have an established primary care provider. Due to government regulations, Health eXpress is not currently available to patients covered under government insurance such as Medicare, Medicaid, or Tricare (Note: This does not include Providence Medicare Advantage patients, who can use the service). The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time. Mobile device must be equipped with a front-facing camera to facilitate two-way video visit.

Jul 23
2015
Version 8.0.0.027_05

$39 health care visits from your smartphone or tablet. Insurance now accepted!

When you or your child is sick, Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with a Providence healthcare provider from your smartphone or tablet. Get a diagnosis and treatment, including a prescription if needed. There’s no waiting, no hassle.

Key features of Health eXpress:

-On-demand service; No appointment needed
-Secure and confidential visits
-Licensed and board-certified Providence physicians and nurse practitioners
-Review provider profiles and ratings; Choose the provider and connect immediately
-Share your after-visit summary with your primary care provider, if desired, including non-Providence providers
-Prescriptions sent directly to your pharmacy
-Add dependents to your account
-No sign-up or subscription fees
-Providence Health Plan insurance accepted, including Providence Medicare Advantage.
-$39 per visit, payable by credit card or HSA card. Or, if you’re a Providence Health Plan member, your insurance will be billed at the time of visit
-Printable after-visit summary and receipt

Health eXpress is available to those seeking care in Oregon and Washington; Patients are not required to have insurance or have an established primary care provider. Due to government regulations, Health eXpress is not currently available to patients covered under government insurance such as Medicare, Medicaid, or Tricare (Note: This does not include Providence Medicare Advantage patients, who can use the service). The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time. Mobile device must be equipped with a front-facing camera to facilitate two-way video visit.

Jun 15
2015
Version 7.5.0.040_08

$39 health care visits from your smartphone or tablet. Insurance now accepted!

When you or your child is sick, Providence Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with a Providence healthcare provider from your smartphone or tablet. Get a diagnosis and treatment, including a prescription if needed. There’s no waiting, no hassle.

Key features of Health eXpress:

-On-demand service; No appointment needed
-Secure and confidential visits
-Licensed and board-certified Providence physicians and nurse practitioners
-Review provider profiles and ratings; Choose the provider and connect immediately
-Share your after-visit summary with your primary care provider, if desired, including non-Providence providers
-Prescriptions sent directly to your pharmacy
-Add dependents to your account
-No sign-up or subscription fees
-Providence Health Plan insurance accepted, including Providence Medicare Advantage.
-$39 per visit, payable by credit card or HSA card. Or, if you’re a Providence Health Plan member, your insurance will be billed at the time of visit
-Printable after-visit summary and receipt

Health eXpress is available to those seeking care in Oregon and Washington; Patients are not required to have insurance or have an established primary care provider. Due to government regulations, Health eXpress is not currently available to patients covered under government insurance such as Medicare, Medicaid, or Tricare (Note: This does not include Providence Medicare Advantage patients, who can use the service). The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time. Mobile device must be equipped with a front-facing camera to facilitate two-way video visit.

Apr 21
2015
Version 7.5.0.030_06

$39 health care visits from your smartphone or tablet. Insurance now accepted!

When you or your child is sick, Providence Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with a Providence healthcare provider from your smartphone or tablet. Get a diagnosis and treatment, including a prescription if needed. There’s no waiting, no hassle.

Key features of Health eXpress:

-On-demand service; No appointment needed
-Secure and confidential visits
-Licensed and board-certified Providence physicians and nurse practitioners
-Review provider profiles and ratings; Choose the provider and connect immediately
-Share your after-visit summary with your primary care provider, if desired, including non-Providence providers
-Prescriptions sent directly to your pharmacy
-Add dependents to your account
-No sign-up or subscription fees
-Providence Health Plan insurance accepted, including Providence Medicare Advantage.
-$39 per visit, payable by credit card or HSA card. Or, if you’re a Providence Health Plan member, your insurance will be billed at the time of visit
-Printable after-visit summary and receipt

Health eXpress is available to those seeking care in Oregon and Washington; Patients are not required to have insurance or have an established primary care provider. The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time. Due to government regulations, Health eXpress is not currently available to patients covered under government insurance such as Medicare, Medicaid, or Tricare (Note: This does not include Providence Medicare Advantage patients, who can use the service). Mobile device must be equipped with a front-facing camera to facilitate two-way video visit.

Jan 09
2015
Version 7.4.1.001_00

$39 health care visits from your smartphone or tablet. Insurance now accepted!

When you or your child is sick, Providence Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with a Providence healthcare provider from your smartphone or tablet. Get a diagnosis and treatment, including a prescription if needed. There’s no waiting, no hassle.

Key features of Health eXpress:

-On-demand service; No appointment needed
-Secure and confidential visits
-Licensed and board-certified Providence physicians and nurse practitioners
-Review provider profiles and ratings; Choose the provider and connect immediately
-Share your after-visit summary with your primary care provider, if desired, including non-Providence providers
-Prescriptions sent directly to your pharmacy
-Add dependents to your account
-No sign-up or subscription fees
-Providence Health Plan insurance accepted.
-$39 per visit, payable by credit card or HSA card. Or, if you’re a Providence Health Plan member, your insurance will be billed at the time of visit
-Printable after-visit summary and receipt

Health eXpress is available to those seeking care in Oregon and Washington; Patients are not required to have insurance or have an established primary care provider. The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time. Mobile device must be equipped with a front-facing camera to facilitate two-way video visit.

Dec 24
2014
Version 7.4.1.000_00

$39 health care visits from your smartphone or tablet. Insurance now accepted!

When you or your child is sick, Providence Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with a Providence healthcare provider from your smartphone or tablet. Get a diagnosis and treatment, including a prescription if needed. There’s no waiting, no hassle.

Key features of Health eXpress:

-On-demand service; No appointment needed
-Secure and confidential visits
-Licensed and board-certified Providence physicians and nurse practitioners
-Review provider profiles and ratings; Choose the provider and connect immediately
-Share your after-visit summary with your primary care provider, if desired, including non-Providence providers
-Prescriptions sent directly to your pharmacy
-Add dependents to your account
-No sign-up or subscription fees
-Providence Health Plan insurance accepted.
-$39 per visit, payable by credit card or HSA card. Or, if you’re a Providence Health Plan member, your insurance will be billed at the time of visit
-Printable after-visit summary and receipt

Health eXpress is available to those seeking care in Oregon and Washington; Patients are not required to have insurance or have an established primary care provider. The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time. Mobile device must be equipped with a front-facing camera to facilitate two-way video visit.

Sep 23
2014
Version 7.3.0.016_03

$39 health care visits from your smartphone or tablet.

When you or your child is sick, Providence Health eXpress provides a convenient alternative to a traditional doctor’s office or urgent care visit. Simply visit with a Providence healthcare provider from your smartphone or tablet. Get a diagnosis and treatment, including a prescription if needed. There’s no waiting, no hassle.

Key features of Health eXpress:

-On-demand service; No appointment needed
-Secure and confidential visits
-Licensed and board-certified Providence physicians and nurse practitioners
-Review provider profiles and ratings; Choose the provider and connect immediately
-Share your after-visit summary with your primary care provider, if desired, including non-Providence providers
-Prescriptions sent directly to your pharmacy
-Add dependents to your account
-No sign-up or subscription fees
-$39 per visit, payable by credit card at the time of visit
-Printable after-visit summary and receipt

Health eXpress is available to those seeking care in Oregon and Washington; Patients are not required to have insurance or have an established primary care provider. The service is available Monday to Friday 8 a.m. to 8 p.m. and Saturday to Sunday 9 a.m. to 5 p.m. Pacific time.

Previous 3 versions
6

Total Ratings

5
4
4
1
3
0
2
0
1
1
270

Total Ratings

5
230
4
17
3
3
2
2
1
13