My Optus
Made for you
Made for you
Total Ratings
Worldwide
Description
The My Optus App is the easiest way for customers to manage all of their services, experience the Optus Living Network and get support when you need it.
• Take control of your connection
View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps.
• SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus.
• Shopping experience
Making it even easier to shop and buy with us.
• Messaging
Access 24/7 support at your fingertips.
• Payments made easier
Make fast, secure and easy payments.
• Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals.
Device Compatibility:
My Optus app is available on Android 10 or above devices.
Help & Support:
optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
Screenshots
Version History
Releasing updates every 21 days on average. Last update 3 days ago.
We’ve updated the app to bring you more meaningful experiences every day:
• Enhancements to Search help and Messaging experience.
• Accessibility updates and minor bug fixes
• We’ve focused this app update to enhance our Search feature. You'll now see more helpful links, articles, and tools to quickly find the answers you need.
We’ve updated the app to bring you more meaningful experiences every day:
• Improvements to the login screen design.
• Added option to provide feedback on the helpfulness of search results.
• Accessibility updates and minor bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• eSIM Activation improvements.
• Accessibility updates and minor bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Eligible customers can now register a formal complaint using our
Search feature. We’ll work with you to resolve your matter as soon as
possible.
• Eligible customers can now activate Spacetalk plans via Subhub.
• Accessibility updates and minor bug fixes.
We've updated the app to bring you more meaningful experiences every day:
* Improved login experience.
* Enhancements to Search help and Messaging experience.
* Accessibility updates and minor bug fixes.
We've updated the app to bring you more meaningful experiences every day:
* Accessibility enhancements.
* Improved Messaging experience.
* Quickly relocate your nbn service by searching "Moving House."
* Fixed an issue with nbn Speed Packs.
* Enhanced SubHub and Digital ID experiences.
We’ve updated the app to bring you more meaningful experiences every day:
* Improved messaging experience.
* Enhancements to our order tracking feature.
* Accessibility improvements and minor bug fixes
We’ve updated the app to bring you more meaningful experiences every day:
* We’ve made it easier to get the help you need. If you still need assistance after using our search feature, your request can now be passed directly to one of our experts, who’ll provide further support.
* Introducing Prepaid Unlimited Data Weekends when connected with AutoRecharge. Fair Go Policy and T&C Apply.
* Accessibility improvements and minor bug fixes
We’ve focused this update on technical improvements to bring you more meaningful experiences every day:
* Improvements to help and support.
* Improvements to auto recharge for Prepaid users.
* Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
* Improvements and expanding our search feature to reach more customers in the app
* Accessibility improvements and minor bug fixes
We’ve updated the app to bring you more meaningful experiences every day:
* Improvements to our search feature
* Enhancements to Digital ID by Mastercard enrolment
* Improvements to order tracking
* Accessibility improvements and minor bug fixes
We’ve updated the app to bring you more meaningful experiences every day:
* New Search feature, where you can find Help & Support for your Optus services. Simply ask a question, and we’ll guide you to the best solution or connect you with the right team.
* Improved prepaid activation, with a more seamless porting experience when bringing your existing mobile number to Optus.
* Digital ID by Mastercard UI updates
* Accessibility improvements and minor bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing the 7-day Optus Network Trial, now available to customers who do not have an Optus Mobile service. Sign up in the app using eSIM and trial the Optus mobile network with no catch.
* Accessibility improvements and minor bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing the 7-day Optus Network Trial, now available to customers who do not have an Optus Mobile service. Sign up in the app using eSIM and trial the Optus mobile network with no catch.
* Accessibility improvements and minor bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
* Improvements to Digital ID for a simple, secure and convenient way to prove
your identity.
* Accessibility improvements and minor bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Donate data reactivated with bug fix that caused app crash.
• You can now activate a prepaid plan with AutoRecharge enabled.
• ScamWise updated with FAQs to better assist customers.
• Bug fixes and accessibility improvements.
We’ve updated the app to bring you more meaningful experiences every day:
• Improvements to the Tablet experience.
• Updates making activation of Prepaid plan with Auto Recharge easier.
• Bug fixes and accessibility improvements.
We’ve updated the app to bring you more meaningful experiences every day:
• Introducing Optus Network Trial via My Optus app.
• Bug fixes and accessibility improvements.
We’ve updated the app to bring you more meaningful experiences every day:
• Bug fix to address an unexpected app crash observed by some customers after logging in.
We’ve updated the app to bring you more meaningful experiences every day:
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• API updates to help improve performance Accessibility
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Optus Pulse map updated to show mobile towers near you when connected to WiFi
• Digital ID by Mastercard in Prepaid SIM Activation journey for physical and eSIM.
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Bug fixes to improve login experience for some impacted customers.
• Technical and accessibility updates for Digital ID by Mastercard experience.
• Accessibility improvements across multiple screens for a more inclusive experience.
• Technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Improvements to My cases screen.
• Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus.
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
- Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus
- Improved SubHub experience, now featuring curated articles and content from all your favourite subscriptions
- Shop in app updated with more personalised offers
- Improved eSIM Activation, Transfer and Restore experience
- Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Discover new or upgraded towers with the interactive map in Network
Pulse.
• Improvements to payments for subscription mobile services.
• NBN Speed Pack improvements.
• Subscription service offers through Optus SubHub.
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Introducing SIM Transfer, enabling you to move your existing service to an eSIM compatible device.
• Updated troubleshooting steps in NBN Assist.
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• Introducing SIM Transfer, enabling you to move your existing service to an eSIM compatible device.
• Updated troubleshooting steps in NBN Assist.
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
• You can now use the app to authenticate your identity for a smoother contact experience.
• Simplified eSIM activation and download experience.
• Enhanced Digital ID experience with improved Document Scanning.
• Updates to the Payment screen for an improved experience.
• Accessibility improvements, technical updates and bug fixes.
We’ve updated the app to bring you more meaningful experiences every day:
* Optus account holders can now use the app to authenticate their identity for a smoother contact experience.
* Not with Optus? Browse our network in an interactive map and learn more about why you should choose Optus.
* Improvements to Network Pulse and other Optus Living Network features.
* Updates to the new FlexPlus experience for prepaid customers.
* Accessibility improvements, technical updates and bug fixes.
We've updated the app to bring you more meaningful experiences every day:
• Not with Optus yet? Now you can explore even more of My Optus app.
• Introducing a new experience for prepaid with FlexPlus.
• Manage your subscriptions with the new SubHub experience.
• Accessibility improvements, technical updates and bug fixes.
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Giving you a better connection with 'Mobile Boost (Beta)'.
• Technical updates and bug fixes.
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Introducing 'Call Notes', capturing your calls in writing.
• Enhancements to Digital ID experience.
• Improvement of 'My Plan' and 'Contract Details' screens.
• Technical updates and bug fixes.
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Introducing Optus Network Pulse, Giving you the power to see your connection live.
• Improvements to 'nbn(TM) Assist' making easier to get help.
• Enhancements to create and manage your Digital ID.
• Introducing 'Amplify' in 'Optus Eco'.
• Updates to 'service selection' screen.
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Additional Driver Licence support for Digital ID by Mastercard.
• Enhanced billing experience for users on Business postpaid plans.
• Improvements to availability, accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Introducing Optus Network Pulse, giving you the power to see your connection live.
• You can now press pause on your connection for up to 12 hours with Optus Pause.
• Additional Driver Licence support for Digital ID by Mastercard.
• Improved accessibility & technical updates.
• We've updated My Optus app to bring you more meaningful experiences every day with the Living Network. Quickly check the performance of your connection in real-time in the new Network tab. Keep up to date with important communications from Optus with the new notification centre. My Optus app is the easiest way to manage your Optus account.
We've updated the app to bring you more meaningful experiences every day:
• Introducing Optus Call Translate for real time, in-call translation.
• Improved accessibility & technical updates.
We've updated the app to bring you more meaningful experiences every day:
• Introducing Call Translate for real time, in-call translation.
• Enhancements to Optus nbn(TM) Assist feature.
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• We’re going the extra mile to make sure your Optus account is more secure than ever before by introducing multi-factor authentication. This means you will need to login and verify yourself to view sensitive information inline with the new Australian Communications and Media Authority’s (ACMA) customer authentication requirements.
We've updated the app to bring you more meaningful experiences every day:
• Improvements to availability of base features when app is offline.
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Improvements to availability of base features when app is offline.
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Enhancements to Optus Choice Plus plan screens and features.
• Added Service Reactivation feature for Business customers.
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• Improved navigation menu for Optus Choice Plus customers
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• Introducing a new digital identity service by Mastercard
• New International Talk & Text Add-ons for Optus Choice Plus plans
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• Introducing a new digital identity service by Mastercard
• New International Talk & Text Add-ons for Optus Choice Plus plans
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Manage your preferred payment method for Optus Choice Plus Plans
• Shared Data Pool access for SMB customers
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Choose to get Donate Your DataTM reminders and make a difference
• Added Optus Flex 5G prepaid plans for on-device activation
• Payment screen detail updates for Optus Choice Plus plans
• Improvements to network outage notifications
• Improved accessibility & technical updates
We've updated the app to bring you more meaningful experiences every day:
• Choose to get Donate Your DataTM reminders and make a difference
• Added Optus Flex 5G prepaid plans for on-device activation
• Payment screen detail updates for Optus Choice Plus plans
• Improvements to network outage notifications
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• Updated modem setup guide for 5G Home Internet
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• New 'Plan' section for Optus Choice Plus customers
• Billing experience improvements for business customers
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• New Account section in main navigation menu
• Introducing new Optus Choice mobile plans
• Menu improvements for Account and Help sections
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• New Account section in main navigation menu
• Introducing new Optus Choice mobile plans
• Menu improvements for Account and Help sections
• Improved accessibility & technical updates
We’ve updated the app to bring you more meaningful experiences every day:
• Improved accessibility & minor bug fixes
We’ve updated the app to bring you more meaningful experiences every day:
• Improved accessibility & minor bug fixes
We’ve updated the app to bring you more meaningful experiences every day:
• Updated Bill Breakdown screen for business customers
• Improved accessibility & minor bug fixes
We’ve updated the app to bring you more meaningful experiences every day:
• Minor bug fixes
We’ve updated the app to bring you more meaningful experiences every day:
• You can now rearrange your product shortcuts with My Launch Pad
• New Offers tab with great offers tailored for you
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Improvements to WiFi secure add-on
• nbn(TM) Order Tracking improvements
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Introducing 'Optus Pause' (More info: optus.com.au/optus-pause)
• Set monthly limit for 'Premium SMS' for mobile services
• View reason for service suspensions and reactivate via Messaging (SMB Accounts)
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• New WiFi secure add-on
• Ability to reschedule your NBN installation appointment
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• New WiFi secure add-on
• Ability to reschedule your NBN installation appointment
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Design update to app home screen
• New 'Payment Extension' experience
• Offline mode technical updates
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Updates to Data Pool for SMB customers to view 25+ services
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• You can now share files when messaging Optus experts in the app
• Business Connect customers now see their primary service first
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• You can now share files when messaging Optus experts in the app
• Business Connect customers now see their primary service first
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Enhancements to messaging - the easiest way to contact Optus experts
• New data add-on options for Postpaid mobile customers
• Updates to modem troubleshooting steps
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Enhancements to messaging - the easiest way to contact Optus experts
• New data add-on options for Postpaid mobile customers
• Updates to modem troubleshooting steps
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• New in-app usage alert when reaching your monthly mobile data limits
• New WiFi modem management features for your Optus home internet
• Improved accessibility & minor bug fixes
We’ve been working on some new features and updates to make sure you get the best experience:
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• New quick access options in ‘launchpad’ for Fixed services
• New eSIM options for eligible services
• Minor bug fixes and technical improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• Ability to switch on 5G for compatible devices
• Updated billing activity card
• Messaging improvements
• Minor bug fixes and technical improvements
We’ve been working on some new features and updates to make sure you get the best experience:
• New Data Add-on options for eligible customers
• Updated Optus 5G Tower locations
• Minor bug fixes and technical improvements
We've been working on some new features and updates to make sure you get the best experience:
• Enhanced ‘For You’ home screen
• Added function to view your Device Insurance details
• New international roaming add-ons for eligible customers
• Minor improvements and bug fixes
Plus..
• New Launch pad for your most relevant features coming soon
We’ve been working on some new features and updates to make sure you get the best experience:
• Enhanced ‘For You’ home screen
• Added function to view your Device Insurance details
• New international roaming add-ons for eligible customers
• Minor improvements and bug fixes
Plus..
• New Launch pad for your most relevant features coming soon
We’ve been working on some new features and updates to make sure you get the best experience:
• New ‘Test your Broadband speed’ feature to help check and diagnose your internet connection
• New step-by-step ‘NBN troubleshooting tips’ to keep you connected
• ‘5G Tower location and modem setup’ function to guide you in finding the best spot for your 5G modem
• ‘Modem Install Guides’ will get your home internet up and running quickly and with ease
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• New planned mobile network outage information cards for impacted customers
• Fetch activation functionality for eligible customers
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• Fetch activation functionality for eligible customers
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• Introduction of new Optus Roaming Pass option for eligible customers
• Enhanced International Roaming screen
• Minor bug fixes and improvements.
We’ve been working on some new features and updates to make sure you get the best experience:
• Mobile and internet customers can now activate or purchase Optus Sport add-on in the app
• Minor bug fixes and improvements
We’ve been working on some new features and updates to make sure you get the best experience:
• Improved Prepaid mobile recharge and add-on experience.
• Enhancements to Account Permissions for service level users.
• Minor bug fixes and security updates.
What’s New in v5.7?
We’ve been working on some new features and updates to make sure you get the best experience:
• Tracking your order is made easy with mobile handset, mobile broadband and Fetch entertainment products now available.
• Enhancements to login experience, making it easy for you to access more features.
What’s New in v5.6.1?
• Minor enhancements and bug fixes
What’s New in v5.5?
• Minor enhancements and bug fixes
We are always updating our app to ensure you get the best experience.
What’s new in v5.4.1?
• You can now reset your password in the app
• Your BPAY details are now available on the Billing tab
• Bug fixes and general enhancements
We are always updating our app to ensure you get the best experience.
What’s new in v5.3.1?
• Enhancements to the Direct Debit set up experience
• Ability to change your Optus MyAccount password in app
• Ability to enable 5G network (5G device needed)
• Ability for prepaid customers to add an Optus Sport subscription
• Enhancements to the auto recharge experience for prepaid customers
• Bug fixes and general enhancements
We are always updating our app to ensure you get the best experience.
What’s new in v5.2?
• Enhancements to the Optus Sport activation experience
• Bug fixes
We are always updating our app to ensure you get the best experience.
• Account permissions made easy:
- Anyone on the account can request account level access from the Account Holder
- Account Holders can respond to the request
• Update your billing address and switch to paperless billing
• Simplified log in experience
• Enhancements to Message Us feature
• Customers on eligible plans can activate and manage their Apple Music trial
• Bug fixes
We are always updating our app to ensure you get the best experience.
• Account permissions made easy:
- Anyone on the account can request account level access from the Account Holder
- Account Holders can respond to the request
• Update your billing address and switch to paperless billing
• Simplified log in experience
• Enhancements to Message Us feature
• Customers on eligible plans can activate and manage their Apple Music trial
• Bug fixes
We are always updating our app to ensure you get the best experience.
• Minor enhancements and bug fixes
We are always updating our app to ensure you get the best experience.
• Minor enhancements and bug fixes
We are always updating our app to ensure you get the best experience.
• Optus Business customers with up to 25 services can now view their account usage and billing details in the app
• Prepaid customers can now recharge in the app even when they’ve run out of credit or data
• Minor enhancements and bug fixes
We are always updating our app to ensure you get the best experience.
• Optus Business customers with up to 25 services can now view their account usage and billing details in the app
• Prepaid customers can now recharge in the app even when they’ve run out of credit or data
• Minor enhancements and bug fixes
We are always updating our app to ensure you get the best experience.
• The Quick Recharge feature allows Prepaid customers to save time by replicating their last recharge
• Minor enhancements and bug fixes
What’s New in 4.24
• Customers on eligible plans can track use of their Roaming Data allowance – accessible on the Service screen
• A new dedicated Help & Support section has been added
• Bug fixes & minor enhancements
What’s New in 4.23
This release introduces the ability for customers to create their My Account password, and setup a PIN and Biometrics to be used within the app.
What's New Features:
• Costs to change contract
• New set-up experience
• 4-digit PIN Creation
• Fingerprint enablement
• Bug Fixes & minor enhancements
What’s New in 4.23
This release introduces the ability for customers to create their My Account password, and setup a PIN and Biometrics to be used within the app.
What's New Features:
• Costs to change contract
• New set-up experience
• 4-digit PIN Creation
• Fingerprint enablement
• Bug Fixes & minor enhancements
• Email Verification for new customers
• My Account Password Creation
• 4-digit PIN Creation
• Fingerprint enablement
• Bug Fixes & Enhancements
• Access your home phone and internet billing details*
• Non-Optus mobile customers can access the app to see their other Optus services*
• Minor enhancements and bug fixes
* Please note, you may not see all of your Optus services in the app as this new feature is being gradually rolled out.
• You can now manage all of your Optus services in the one place – log in to view a list of your services.
• Minor enhancements and bug fixes
• You can now manage all of your Optus services in the one place – log in to view a list of your services.
• Minor enhancements and bug fixes
• International roaming & travel packs improvements
• Improved Perks integration
• A new app feedback survey
• Bug fixes
We love hearing your feedback to help us find new ways to improve your experience. Keep letting us know what you love and want for future updates, and we'll keep listening.
• Updates to prepare for push notifications about your service in future releases (eg: data usage and bill payments)
• Other general improvements and bug fixes
At Optus, we love hearing your feedback and finding new ways to improve your experience. Keep letting us know what you love and want for future updates, and we'll keep listening.
• You can now activate Optus Sport for the FIFA World Cup
• Improving your experience with mobile app enhancements
• Bug fixes and improvements
At Optus, we love hearing your feedback and finding new ways to improve your experience. Keep letting us know what you love and want for future updates, and we’ll keep listening.
• Minor enhancements
• General defect fixes
• Adding Critical Information Summary under profile information.
• Adding the ability to track mobile order information.
• Improving travel pack and recharge purchasing error messaging.
• Improved push notifications for marketing to be more relevant.
• Minor general improvements
• Enhancements to support upcoming plans
• Minor general improvements
• Updated menu options at the bottom of the screen
• New ‘For You’ page with the latest offers and entertainment specifically for you
• Turn on/off paperless billing, save $2.20 when you switch to email bills (for selected customers)
• Block or allow third party content providers to charge your bill by turning on/off content services
Track the status of your nbn™ or ADSL order, with handy SMS updates along the way. You can track your order status right through to service activation.
• Selected Prepaid plans: now showing video streaming usage
• Small updates in text and formats to make things clearer
General bug fixes and enhancements.
A rewarding experience for eligible Prepaid recharges.
Improved Live Chat options to ensure you get to the right customer care agent, first time.
General bug fix.
National Geographic app available to eligible postpaid customers in Entertainment.
New welcome features for new app users.
Welcome Hub with useful information for new prepaid customers.
When you're travelling overseas, we'll send you a reminder on roaming info and our Travel™ Packs by using your device's location services. If you're not interested in getting reminders you can turn off your location services in your device's settings.
Smart recommendations from us regarding your service.
Quicker access to Optus Perks without having to register or sign in.
Quicker access to Optus Perks without having to register or sign in.
New feature to turn Music and TV Streaming on and off.
General bug fixes.
New feature to turn Music and TV Streaming on and off.
General bug fixes.
New feature to turn Music and TV Streaming on and off.
New feature to turn Music and TV Streaming on and off.
New feature to provide recharge discounts to prepaid customers.
General bug fixes.
General bug fixes.
Bug fix to improve stability.
All-new look and feel
Easier to view, track and understand your usage
Faster access to pay bills or
recharge your service
New automatic recharge option for prepaid services
Enhancements to show where your data
is being used
Easier access to Optus Perks
Feature and usage guide for first-time users
All-new look and feel
Easier to view, track and understand your usage
Faster access to pay bills or
recharge your service
New automatic recharge option for prepaid services
Enhancements to show where your data
is being used
Easier access to Optus Perks
Feature and usage guide for first-time users
All-new look and feel
Easier to view, track and understand your usage
Faster access to pay bills or
recharge your service
New automatic recharge option for prepaid services
Enhancements to show where your data
is being used
Easier access to Optus Perks
Feature and usage guide for first-time users
Thanks for using My Optus!
New - Introduction of PDF bills
Added
New Entertainment section with English Premier League football eligibility checker.
Manage your Optus mobile account quickly and easily on the go with My Optus app. Check your data usage, view and pay bills, recharge, chat to customer care, turn on international roaming and more.
- Chat to Customer Care
- Track your usage
- Pay your bill
- Check and recharge credit
- Turn international roaming on and off
- Purchase Optus Travel™ packs
- Get access to Yes rewards $10 movie vouchers
- New Network Performance check to help improve the network in your location.
Manage your Optus mobile account quickly and easily on the go with My Optus app. Check your data usage, view and pay bills, recharge, chat to customer care, turn on international roaming and more.
- Chat to Customer Care
- Track your usage
- Pay your bill
- Check and recharge credit
- Turn international roaming on and off
- Purchase Optus Travel™ packs
- Get access to Yes rewards $10 movie vouchers
- New Network Performance check to help improve the network in your location.
Manage your Optus mobile account quickly and easily on the go with My Optus app. Check your data usage, view and pay bills, recharge, chat to customer care, turn on international roaming and more.
- Chat to Customer Care
- Track your usage
- Pay your bill
- Check and recharge credit
- Turn international roaming on and off
- Purchase Optus Travel™ packs
- Get access to Yes rewards $10 movie vouchers
- New Network Performance check to help improve the network in your location.
Manage your Optus mobile account quickly and easily on the go with My Optus app. Check your data usage, view and pay bills, recharge, chat to customer care, turn on international roaming and more.
- Chat to Customer Care
- Track your usage
- Pay your bill
- Check and recharge credit
- Turn international roaming on and off
- Purchase Optus Travel™ packs
- Get access to Yes rewards $10 movie vouchers
- New Network Performance check to help improve the network in your location.
Manage your Optus mobile account quickly and easily on the go with My Optus app. Check your data usage, view and pay bills, recharge, chat to customer care, turn on international roaming and more.
- Chat to Customer Care
- Track your usage
- Pay your bill
- Check and recharge credit
- Turn international roaming on and off
- Purchase Optus Travel™ packs
- Get access to Yes rewards $10 movie vouchers
- New Network Performance check to help improve the network in your location.
Manage your Optus mobile account quickly and easily on the go with My Optus app. Check your data usage, view and pay bills, recharge, chat to customer care, turn on international roaming and more.
- Chat to Customer Care
- Track your usage
- Pay your bill
- Check and recharge credit
- Turn international roaming on and off
- Purchase Optus Travel™ packs
- Get access to Yes rewards $10 movie vouchers
- New Network Performance check to help improve the network in your location.
Manage your Optus mobile account quickly and easily on the go with My Optus app. Check your data usage, view and pay bills, recharge, chat to customer care, turn on international roaming and more.
- Chat to Customer Care
- Track your usage
- Pay your bill
- Check and recharge credit
- Turn international roaming on and off
- Purchase Optus Travel™ packs
- Get access to Yes rewards $10 movie vouchers
- New Network Performance check to help improve the network in your location.
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