Citizen: Protect The World
Protect yourself with live emergency news alerts & 24/7 community crime updates.
Protect yourself with live emergency news alerts & 24/7 community crime updates.
Total Ratings
Worldwide
Description
Citizen is the essential safety app for today's world, providing real-time safety alerts, live incident videos, and 24/7 emergency assistance to keep you and your loved ones safe. Stay informed about nearby crimes, natural disasters, fires, protests, and more with instant alerts directly on your phone.
Whether you’re at home or on the go, Citizen’s location-based alerts instantly notify you of potentially dangerous situations like property crimes, vehicle pursuits, robberies, active shooter incidents, hurricanes, wildfires, and more. Find out why police helicopters or fire trucks are in your area and avoid danger before it strikes.
Please note that Citizen may notify you of a crime in progress before the police respond. It's meant to protect you and your community — please use it responsibly.
Key Features:
Real-Time Alerts: Get notifications of crimes and emergencies first, and stay aware of what’s happening around you for free.
Live Incident Video: Watch breaking incidents unfold from different angles, or broadcast live from the scene to help your own community.
Registered Offenders: Access a nationwide map of registered sexual offenders, and get notified if an offender registers as living nearby.
Crime Trends: Understand historical crime patterns in your area to make informed decisions about where to travel.
Citizen News: Engage with the top news stories around your city, broadcasted directly from those on the ground.
Missing Person Alerts: Help find missing pets or loved ones with the community’s help.
NEW: Now you can upgrade to Citizen Plus or Citizen Premium for even more protection.
Citizen Premium: Upgrade to Citizen Premium and access 24/7/365 Safety Agents who can help in emergencies via video, voice, or text. Access a Safety Agent whenever you feel unsafe. Whether you're meeting a stranger, walking home alone, or noticing something suspicious, a live agent can monitor the situation remotely with GPS and audio, and help dispatch first responders for help whenever needed. With Citizen Premium, no situation is too small or too large.
Citizen Plus: Get the most detailed information possible by upgrading to Citizen Plus. Access police and fire scanner audio clips, view detailed incident archives, set up multiple alert zones, and customize your notification radius for even more safety. Citizen Plus lets you stay safe and informed about what’s happening near your home, workplace, or school.
Download Citizen today to feel safer and more informed wherever you go!
*Citizen is available in the US and Canada. Most features work everywhere; however, Citizen’s free safety alerts are best supported in the following cities:
Atlanta, GA
Austin, TX
Baltimore, MD
Boston, MA
Charlotte, NC
Chicago, IL
Cincinnati, OH
City of Los Angeles, CA
Cleveland, OH
Columbus, OH
Dallas, TX
Detroit, MI
Houston, TX
Indianapolis, IN
Kansas City, MO
Los Angeles County, CA
Memphis, TN
Miami-Dade County, FL
Milwaukee, WI
Minneapolis – St Paul, MN
Nashville, TN
New York City, NY
Newark, NJ
Oklahoma City, OK
Orange County, CA
Orlando, FL
Palm Springs, CA
Philadelphia, PA
Phoenix, AZ
Richmond, VA
Sacramento, CA
San Antonio, TX
San Diego, CA
San Francisco Bay Area, CA
Seattle, WA
St. Louis, MO
Toledo, OH
Toronto, Ont
Tucson, AZ
Washington, D.C.
You can read Citizen’s Terms of Use and Privacy Policy here: https://citizen.com/privacy
Screenshots
Version History
Releasing updates every 15 days on average. Last update 2 days ago.
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- Bug fixes and improvements
- Disclosure dialog prior to collecting location
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Introducing a new way to connect with friends. Now you can send direct messages, see who was notified, and always know when someone you trust is nearby.
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Introducing a new way to connect with friends. Now you can send direct messages, see who was notified, and always know when someone you trust is nearby.
- Bug Fixes
- More to come, please continue to use our customer support channels, we love hearing from the community.
Introducing a new way to connect with friends. Now you can send direct messages, see who was notified, and always know when someone you trust is nearby.
- Bug Fixes
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We’ve redesigned the home screen to help you answer two key questions — "What’s going on around me?" and "Am I safe?" Our new home screen makes it easier for you to find critical information that keeps you safe and informed.
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This release we’re adding tab navigation to improve usability and a Notifications inbox to make it easier to find alerts that we sent you
This release we’re adding tab navigation to improve usability and a Notifications inbox to make it easier to find alerts that we sent you
This release we’re adding tab navigation to improve usability and a Notifications inbox to make it easier to find alerts that we sent you
This release we’re adding tab navigation to improve usability and a Notifications inbox to make it easier to find alerts that we sent you
This release we’re adding tab navigation to improve usability and a Notifications inbox to make it easier to find alerts that we sent you
This release we’re adding tab navigation to improve usability and a Notifications inbox to make it easier to find alerts that we sent you
This release we’re adding tab navigation to improve usability and a Notifications inbox to make it easier to find alerts that we sent you
We're always making improvements to the Citizen app to improve your experience and help you stay safe.
We're always making improvements to the Citizen app to improve your experience and help you stay safe.
We're always making improvements to the Citizen app to improve your experience and help you stay safe.
Incident pages on Citizen now have a whole new look! Beautiful full-screen maps make it easier to navigate away from danger, and immersive vertical video will help keep you fully informed of events happening near you.
We're always making improvements to the Citizen app to improve your experience and help you stay safe.
We're always making improvements to the Citizen app to improve your experience and help you stay safe.
We're always making improvements to the Citizen app to improve your experience and help you stay safe.
We're always making improvements to the Citizen app to improve your experience and help you stay safe.
- App opening wrong incident in some rare cases after tapping a notification now fixed.
- More Bug fixes and improvements.
- Bug fixes and improvements
- Bug fixes and improvements
- Bug fixes and improvements
- Bug fixes and improvements
- Bug fixes and improvements
- Bug fixes and improvements
- Bug fixes and improvements
- This week we’re excited to add Baltimore to the Citizen safety network! We’ve done a lot of work getting the app ready to help you stay safe.
- Bug fixes and improvements.
- This week we’re excited to add Baltimore to the Citizen safety network! We’ve done a lot of work getting the app ready to help you stay safe.
- Bug fixes and improvements.
- Bug fixes and improvements
- Bug fixes and improvements
- Bug fixes and improvements
NEW
• You can now delete a message you previously posted. Just tap on your message and choose ‘Remove my Message.’
• If you haven’t set up your Inner Circle, tap the shield in the top left and we’ll suggest a few people to connect with.
FIXED
• Occasionally when adding a new profile picture, it didn’t update right away.
• Your incident list may have cleared out unnecessarily when the app had a connection issue.
• We improved how we detect and communicate problems with your internet connection.
• When you broadcast video on Citizen, you help protect your neighbors by providing transparency to the incidents happening near you. However, if you have a privacy concern about a video you’ve broadcasted, you can now remove it from the incident.
• If you are configuring your Inner Circle for the first time, you’ll now see suggested contacts in the Inner Circle tab.
• If you experience temporary internet connection issues, you’ll now see a “Tap to retry” button to reconnect.
• When you broadcast video on Citizen, you help protect your neighbors by providing transparency to the incidents happening near you. However, if you have a privacy concern about a video you’ve broadcasted, you can now remove it from the incident.
• If you are configuring your Inner Circle for the first time, you’ll now see suggested contacts in the Inner Circle tab.
• If you experience temporary internet connection issues, you’ll now see a “Tap to retry” button to reconnect.
- Bug fixes and improvements
• We fixed an issue causing crashes when inviting contacts to Inner Circle over a weak internet connection.
• We fixed an issue causing some users to be unable to verify their location while completing onboarding.
This release includes a much-requested simplification of the details view on individual incidents, with the goal of making it faster and easier to get information pertaining to your safety.
NEW
• Updates about individual broadcasts starting and stopping have been removed.
• When viewing an incident, you can now find the number of notified users and broadcasters directly under the map.
FIXED
• We’ve fixed an issue causing Instagram sharing to fail.
• Various bugs and performance improvements.
Bug fixes and other improvements.
Bug fixes and improvements
Bug fixes and improvements
• Remind Your Contacts: We know it’s important to have your family and friends join your Inner Circle as soon as possible. If someone you care about still hasn’t replied to your request, you can now quickly send them a reminder from the Inner Circle tab.
• Notifications: We’ll also now occasionally send you a notification to let you know that you still have pending requests.
• Add all of your friends and family to your Inner Circle. You’ll get safety alerts when they are near a major crime or other emergency.
• We fixed an issue that impacting a small percentage of users where notifications would open the app automatically when received.
Add all of your friends and family to your Inner Circle. You’ll get safety alerts when they are near a major crime or other emergency.
• Setting Reminders: Since Inner Circle only works when Citizen is configured with location and notification permissions, we’ve added reminders to make it easy.
• Remind Your Friends: Since you won’t receive safety alerts for friends who have their location settings incorrectly configured, we’ve now also made it easy for you to see which friends are affected.
Add all of your friends and family to your Inner Circle. You’ll get safety alerts when they are near a major crime or other emergency.
• Setting Reminders: Since Inner Circle only works when Citizen is configured with location and notification permissions, we’ve added reminders to make it easy.
• Remind Your Friends: Since you won’t receive safety alerts for friends who have their location settings incorrectly configured, we’ve now also made it easy for you to see which friends are affected.
- When one of your Inner Circle connections broadcasts video, you’ll now immediately get a notification.
- When a major crime or other emergency happens near one of your Inner Circle connections, the notification you receive will now include the person’s estimated distance from the incident.
- When you open the app, you’ll also see a badge on the safety network icon in the top left corner.
- Bug Fixes & Improvements.
- Inner Circle: Many of you use Citizen to protect your friends and family. Inner Circle lets you receive alerts when they are near major incidents.
- Confirmed Nearby: When chatting, you’ll see a “Confirmed Nearby” icon, which lets you know a chat message was posted by someone near the incident.
- Bug Fixes & Improvements.
- Inner Circle: Many of you use Citizen to protect your friends and family. Inner Circle lets you receive alerts when they are near major incidents.
- Confirmed Nearby: When chatting, you’ll see a “Confirmed Nearby” icon, which lets you know a chat message was posted by someone near the incident.
- Bug Fixes & Improvements.
Inner Circle: Many of you use Citizen to protect your friends and family. Inner Circle lets you receive alerts when they are near major incidents.
Confirmed Nearby: When chatting, you’ll see a “Confirmed Nearby” icon, which lets you know a chat message was posted by someone near the incident.
Bug Fixes & Improvements: Updated the way the home feed refreshes to make it less jumpy.
• Notifications now properly open incident detail view when tapped
• You can choose to hide specific videos from your profile
• While viewing a user profile you can report users for misconduct
• You can toggle a privacy setting to restrict access to all of your videos and your profile details
• New "app settings" option that lets you control the frequency of notifications you receive
• You can now report inappropriate chat messages
• Improved look and feel of the app
• Notifications now properly open incident detail view when tapped
• You can choose to hide specific videos from your profile
• While viewing a user profile you can report users for misconduct
• You can toggle a privacy setting to restrict access to all of your videos and your profile details
• New "app settings" option that lets you control the frequency of notifications you receive
• You can now report inappropriate chat messages
• Improved look and feel of the app
• Notifications now properly open incident detail view when tapped
• You can choose to hide specific videos from your profile
• While viewing a user profile you can report users for misconduct
• You can toggle a privacy setting to restrict access to all of your videos and your profile details
• New "app settings" option that lets you control the frequency of notifications you receive
• You can now report inappropriate chat messages
• Improved look and feel of the app
We spent time overhauling user profiles and more:
• You can choose to hide specific videos from your profile
• While viewing a user profile you can report users for misconduct
• You can toggle a privacy setting to restrict access to all of your videos and your profile details
• New "app settings" option that lets you control the frequency of notifications you receive
• You can now report inappropriate chat messages
• Improved look and feel of the app
Have you ever wanted to receive alerts for incidents near your home while you’re at work or school, or vice versa? You can now find, follow, and receive alerts for an unlimited number of communities, no matter where you are. To find communities in your city, tap the top left corner to open the “Location Search” menu. Type the community name in the search bar and hit “Follow.” When you follow a community, you’ll receive select notifications for escalating and confirmed incidents happening there.
Any community in our service areas (NYC or the SF Bay Area) will now show the number of Citizen users nearby. This represents the people who will receive a notification if a crime or emergency happens in the area. Tap into a community to view its statistics and swipe to access community chat. You can also see the past 500 incidents in any community.
- We now make smarter decisions on when to allow or disable broadcasting based on the severity of the incident. If the record button is disabled, tap on it and it will let you know why you can't go live.
- We implemented various other bug fixes and performance improvements.
- We've updated the scrolling behavior on the home screen to make navigating the feed a lot smoother (especially for devices with smaller screens).
- We polished the chat interface to make it easier to view more messages at once.
- When you zoom in to a specific location on the Recent tab, you'll now see up to 7 days of previous incidents.
- We made a bunch of other smaller changes to the app, fixed some smaller bugs, and made other general performance improvements.
- We added zoom functionality (pinch gesture) while broadcasting video.
- Now map area in home screen is proportional to the device screen size.
- We fixed an issue regarding warn friends text message.
- You can now zoom in and out while broadcasting live on an incident. Just pinch and pull on your screen to use the new zoom feature.
- We fixed the size of the map on your home screen. It's now bigger and easier to view incidents on the map.
- Various additional bug fixes and stability improvements.
- You can now warn your friends about potentially dangerous incidents even if they aren’t using Citizen (read contacts permission required).
- We fixed some issues with connection states.
- We fixed a bug that could cause users to experience a crash on Android O.
- We’ve improved performance and overall user experience
- Various bug fixes and stability improvements
- We’ve improved performance and overall user experience
- Users will have increased clarity into various streaming states
- Several enhancements to the Broadcaster experience
- Various bug fixes and stability improvements
- We’ve improved performance and overall user experience
- Users will have increased clarity into various streaming states
- Several enhancements to the Broadcaster experience
- Various bug fixes and stability improvements
- We’ve improved performance and overall user experience
- Users will have increased clarity into various streaming states
- Several enhancements to the Broadcaster experience
- Various bug fixes and stability improvements
- Zoom in on the Trending map to explore the biggest incidents and stories over the last 30 days
- The Recent map now highlights incidents in the last 24 hours – recently-active incidents show up with larger dots
- We’ve updated the overall look and feel of the app to make it easier to use
Performance: We’ve spent a couple months swapping out parts of our infrastructure to keep up with the number of people using the app.
Reactions: You can now tap the “Whoa” button on an incident, even if there’s no video.
Sharing: We’ve made it easier for you to share a link and preview to an incident or story. Just tap the share button.
Get Support: We have a new support center where you can find answers to the most common questions about Citizen – just go to support.citizen.com
- Bug Fixes
- More to come, please continue to use our customer support channels, we love hearing from the community.
The Citizen app is now available to everyone in New York City!
The Citizen app is now available to everyone in New York City!
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