Apptopia

MGM Churn Increases 30.4% YoY as Daily Engagement Softens

Performance timeline chart for Mgm Resorts International

BetMGM churn climbed 30.4% YoY in Q1 2026, reaching an estimated 47.9%. Downloads slipped again, down 15.6% YoY.

Sessions per DAU fell 34.6% YoY while MAU held steady. Reach is intact, but the signals underneath are softening. Here’s what Apptopia’s mobile signals are showing for MGM.

Downloads Retreated to 71.0K, Down 15.6% YoY

For the Week of May 25, downloads reached an estimated 71.0K, declining -0.6% WoW, -6.6% QoQ, and -15.6% YoY.

This download pattern suggests engagement is the key quality check on whether mobile funnel pressure is extending beyond acquisition.

Estimated weekly sessions reached 8.7M for Week of May 25, declining -0.5% WoW, -10.9% QoQ, and -7.2% YoY.

For investors, declining estimated downloads typically precede revenue pressure over subsequent quarters when conversion and monetization metrics do not offset the smaller new-user base.

Daily engagement softens despite MAU resilience

For the week of May 25, MGM Resorts’ estimated DAU reached 206.0K, down -0.5% WoW and -10.4% YoY, while estimated MAU reached 3.7M, up 0.5% WoW.

For investors, MAU resilience alongside weaker DAU and intensity, with average sessions per DAU down -34.6% YoY and average time spent per DAU down -6.8% YoY, may suggest broader reach but softer engagement quality.

BetMGM churn signals retention pressure

BetMGM – Online Sports Betting churn reached an estimated 47.9% in Q1 2026, up 30.4% YoY, placing retention in the moderate range and reflecting pressure as the trajectory worsens.

For investors, this pattern typically correlates with weaker recurring revenue visibility and may indicate revenue leakage if sustained, particularly where repeat wagering behavior and customer lifetime value drive app economics.

Accelerating MPI Meets Lifecycle Headwinds

MGM began Q2 2026 with broad reach but a tightening funnel. Downloads, sessions, and DAU all declined YoY while churn worsened.

Apptopia’s data provides a useful lens for monitoring whether engagement and retention stabilize alongside downloads, DAU/MAU stability, session frequency, churn, and revenue signals.

Investors should use Apptopia’s MPI and other mobile metrics to gauge whether acceleration is translating into durable engagement and retention rather than masking funnel softness.

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