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Description

The Ooma Smart Security mobile app, with the Ooma Telo communications hub and sensors, lets you secure and monitor your home from anywhere.

* Receive alerts when activity is detected with the option to remotely call 911 from your home phone number using your home address as the location of the emergency.

* Manage notification preferences and view real-time status and logs of all sensors.

* Add as many sensors as you need: Door/Window, Motion, and Water.

* Easy wireless installation of sensors anywhere in your home.

* Use the Home, Away, and Night modes to control when you would like to receive alerts about your sensor. Add up to seven additional modes for a total of ten.

*Use the new Ooma Keypad to switch mode from Away to Home using customized Pin codes.

* Use the mobile app to manually switch modes or automatically switch modes using a schedule with a time of day and day of week

* Rely on the Professional Monitoring Service to take care of your house when you are busy or not reachable.

* Save up to 30% on your Renters insurance by showing them your Smart Security Certificate by Ooma

* Learn more at ooma.com.

iOS Store Category:

Primary: Lifestyle

App Store

Privacy Policy

Google Play Store Category:

Primary: Applications

Secondary: House & Home

Google Play

Privacy Policy

Total Ratings

300
5
250
4
28
3
5
2
6
1
7
350
5
250
4
63
3
10
2
14
1
14

Screenshots

Ooma Smart Security screenshot 1Ooma Smart Security screenshot 2Ooma Smart Security screenshot 3Ooma Smart Security screenshot 4

Version History

Launched Mar 10, 2017 (over 3 years ago).

Releasing new versions every about 1 month, on average.

Jul 11
2020
(Current)
Version 1.25.5

-NEW: Added video animations to help customers quickly learn how Action Center and Siren work
-NEW: Added support for sending SMS to Bell MTS subscribers in Canada
-Minor user interface and language improvements related to Professional Monitoring and Geofencing
-Stability improvements

Jun 19
2020
Version 1.25.4

Version 1.25.4 brings several improvements:
-Battery-indicator added for Sirens with Battery Backup support
-Better user experience for a case when Remote 911 Call is manually triggered from the app: name of a mobile device (e.g. "Jim's iPhone") is now displayed in the logs section
-Provided additional information on what Distress Signal is and how it works
-Professional Monitoring agreement is now easier to read
-Privacy Terms are added under 'More' tab

Jun 12
2020
Version 1.25.3

Version 1.25.3 brings several enhancements and bug fixes.

Feb 10
2020
Version 1.24.16

As always, we update the app to make sure your smart security keeps you safe. Please install the latest version for bug fixes and the latest enhancements.

Jan 03
2020
Version 1.24.15

As always, we update the app to make sure your smart security keeps you safe. Please install the latest version for bug fixes and the latest enhancements.
-Bugfix and enhancements

Dec 26
2019
Version 1.24.11

As always, we update the app to make sure your smart security keeps you safe. Please install the latest version for bug fixes and the latest enhancements.
-Allow user to enable/disable Professional Monitoring
-Added ability to enable/disable exit delay beeps and exit delay modes.
-Various fixes for Professional Monitoring, Action Center and Notification Settings.
-Re-enabled app version check.

Nov 27
2019
Version 1.24.8

We update the Ooma Smart Security App as often as possible to make it even more useful for your security. Here's what you will find in the latest version
- Improvements to the performance of the app.
- Bug fixes to help you use the app without worry.
- Check out the new Pro Monitoring services by tapping on More tab in the app. Get secured even when you are busy.

Nov 07
2019
Version 1.23.14

Introducing the New Smart Security Device called Keypad and Professional Monitoring Service. Bug Fixes

Oct 10
2019
Version 1.22.7

- Fixed issues with iOS 13 Push Notifications
- Better App Performance

Sep 18
2019
Version 1.22.6

- updated product name and logo

Jun 21
2019
Version 1.22.5

- Geofencing issue hotfix

Jun 11
2019
Version 1.22.3

- Geofencing fixes
- Smart Cam live stream fix

Jun 05
2019
Version 1.22.2

- added support for up to 5 PIN codes
- general UI fixes

May 30
2019
Version 1.21.7

- Geofencing fixes
- app crash fixes
- fixed an issue where user wasn't able to set Siren triggers

Apr 12
2019
Version 1.20.5

- Geofencing fixes
- improved logging for debugging purposes

Feb 22
2019
Version 1.19.3

- multiple Geofencing fixes
- added ability to receive notifications for Garage Door Sensors left open for 2, 3, or 4 minutes
- added ability to collapse consecutive motion sensor logs
- fixed SMS for Freedom Mobile users
- general crash fixes
- general UI fixes

Jan 21
2019
Version 1.16.5

- added ability to link Nest Protect smoke alarms with Ooma Home Security
- added ability to receive push notification banners while app is in the foreground
- added the ability to select which mode to switch to when cancelling an alert
- general UI fixes

Nov 20
2018
Version 1.15.3

- fixed a problem where Fido/Rogers customers were not receiving SMS messages
- additional improvements to Geofencing efficiency for reliability purposes
- various crash fixes
- added links to Ooma's sensor hardware shop

Nov 07
2018
Version 1.14.0

- added the ability to enable/disable disconnected sensor emails under More > System Settings
- added the ability to see screenshot of most recent Butterfleye camera video clips after pressing on Dashboard icon
- more Butterfleye camera stream reliability fixes
- better handling of changed passwords for Butterfleye camera

Sep 21
2018
Version 1.13.2

- fixed a crash related to using Butterfleye cameras on 32-bit iOS devices
- split "System Settings" screen into new "Siren Preferences" and "System Notifications" screens
- Action Center user interface improvements
- Siren user interface improvements
- fixed a bug related to loading the video library for Butterfleye cameras
- fixed an issue related to non-public APIs

Sep 17
2018
Version 1.13.1

- made several improvements to live video streaming of Butterfleye cameras within the app

Aug 10
2018
Version 1.11.2

- fixed an issue where notification settings switches were sometimes not being shown correctly

Aug 03
2018
Version 1.11.1

- added support for new Ooma Siren device (beta)
- added support for Ooma Butterfleye camera integration (beta)
- for users that have an Ooma Siren, added new Action Center interface

Jul 17
2018
Version 1.10.5

- added UI support for the new "Off" mode
- updated customer support phone number
- added ability to enable/disable reminders to replace sensor batteries
- general UI fixes

Jun 19
2018
Version 1.9.3

- Geofencing-related fixes
- fixed an issue that was preventing event logs from loading
- added SMS carriers East Link, Koodo
- general crash fixes

May 01
2018
Version 1.8.6

- several Geofencing-related fixes

Apr 04
2018
Version 1.8.1

- Variety of Geofencing-related fixes
- Added troubleshooting help links for Geofencing on the Modes > Geofencing Settings page

Mar 04
2018
Version 1.7.3

- Geofencing: added an "Unknown" state for when a device cannot determine its GPS location
- Geofencing: fixed an issue where the "Enabled devices" screen was sometimes showing up as empty
- Geofencing: fixed an issue where devices were sometimes not updating their GPS locations if they were low on storage space
- Geofencing: added the ability to see the home/away status of devices on the dashboard
- Geofencing: added some missing popups to ensure that a device has granted location permissions when enabling Geofencing
- Geofencing: general setup process improvements
- fixed an issue with SMS notifications for MetroPCS customers
- general UI improvements

Jan 30
2018
Version 1.6.7

- added Geofencing (beta), the ability to automatically change modes based on users' GPS locations
- fixed an issue where mode start times were being displayed incorrectly if smartphone was in a different time zone
- general user interface and crash fixes
- added Cellcom as a SMS carrier

Dec 12
2017
Version 1.4.2

- added ability to add phone call, SMS, and email notification contacts without requiring access permission to user's iOS Contacts
- added time zone designators to all timestamps in app
- fixed an issue where changes to e911 address did not get automatically refreshed in mobile app
- added "Save" button to Modes > Scheduled Time > Repeat menu
- fixed an issue with certain screens not fitting on smaller iPhones
- other general user interface improvements

Oct 09
2017
Version 1.0.10

- fixed an issue where some users stopped getting push notifications after an extended period of time
- fixed an issue where the app would sometimes crash with a white screen upon opening
- added ability to enter 11-digit contact phone numbers with leading "1"
- added Ting as a supported SMS carrier
- fixed an issue where some users could not delete SMS contacts
- fixed an issue where some app interactions were broken for iOS 11 users
- general UI improvements

Sep 05
2017
Version 1.0.8

- fixed the ability to turn of tamper notifications for individual sensors

Aug 22
2017
Version 1.0.7

- added ability to turn off system notifications, such as mode switch notifications
- added ability to turn off tamper notifications for individual sensors

Jul 18
2017
Version 1.0.6

- added SMS carrier Google Fi
- added SMS carrier Republic Wireless
- added SMS carrier Freedom Mobile
- added SMS carrier TracFone

Jun 05
2017
Version 1.0.4

- general UI improvements
- fixed a bug where push notifications were still being sent even after user had logged out
- added an "Edit" button to the Contacts screen to make it more intuitive

Apr 08
2017
Version 1.0.3

- fixed an issue related to Daylight Saving Time
- general user interface improvements

Mar 23
2017
Version 1.0.2

General bug fixes, including the following:
- added visual feedback for when the system is not yet ready to pair or unpair a sensor
- added clarification that the dashboard is displaying the current mode that the system is in
- added clarification that swiping modes on the dashboard changes the current mode that the system is in
- added a fix for Daylight Saving Time issues

Mar 10
2017
Version 1.0

Click to see more

Launched Feb 15, 2017 (over 3 years ago).

Releasing new versions every about 1 month, on average.

Jun 04
2020
(Current)
Version 1.25.2

Version 1.25.2:
-Removed the option to pair a Nest Protect sensor (due to Google's decision to discontinue 3rd party integrations for all the Nest Devices)
-Customers who have paired their Nest Protect sensor(s) to the Ooma Smart Security in the past will be able to continue receiving notifications (we've added an extra warning to keep you informed in case you attempt to disconnect a Nest Protect sensor)
-Push Notifications are now more reliable

Mar 24
2020
Version 1.24.18

Bug Fixes and Performance Improvement issues fixed

Feb 11
2020
Version 1.24.17

As always, we update the app to make sure your smart security keeps you safe. Please install the latest version for bug fixes and the latest enhancements.

Feb 09
2020
Version 1.24.16

As always, we update the app to make sure your smart security keeps you safe. Please install the latest version for bug fixes and the latest enhancements.

Jan 01
2020
Version 1.24.15

As always, we update the app to make sure your smart security keeps you safe. Please install the latest version for bug fixes and the latest enhancements.

Dec 25
2019
Version 1.24.14

As always, we update the app to make sure your smart security keeps you safe. Please install the latest version for bug fixes and the latest enhancements.
-Allow user to enable/disable Professional Monitoring
-Added ability to enable/disable exit delay beeps and exit delay modes.
-Various fixes for Professional Monitoring, Action Center and Notification Settings.
-Re-enabled app version check.

Nov 12
2019
Version 1.23.13

- Professional Monitoring
- Keypad

Nov 06
2019
Version 1.22.2

- added support for up to 5 PIN codes
- Geofencing fixes
- Butterfleye video playback fix
- fixed an issue where user wasn't able to set Siren triggers

Apr 08
2019
Version 1.20.4

- crash fixes
- improved logging for debugging purposes

Feb 21
2019
Version 1.19.3

- multiple Geofencing, Butterfleye, crash, and UI fixes
- fixed issue where phone name changes not being saved
- can now set notifications for garage sensors left open for 2, 3, or 4 minutes
- can now set Grace Period and Exit Delay to “0 seconds”

Known issue:
- We are working to prevent a connection error popup appears sometimes when opening the app for the first time in a while. The app continues functioning correctly after you dismiss the popup.

Jan 20
2019
Version 1.16.5

- added ability to link Nest Protect smoke alarms with Ooma Home Security
- added ability to receive push notification banners while app is in the foreground
- various crash fixes
- general UI fixes

Nov 29
2018
Version 1.15.5

- hotfix patch for major Geofencing issue

Nov 19
2018
Version 1.15.3

- added ability to enable/disable disconnected sensor emails under More > System Settings
- added the ability to see screenshot of most recent Butterfleye camera video clips after pressing on Dashboard icon
- fixed a bug where some Log entries were being duplicated
- additional Butterfleye clip playback performance improvements
- fixed an SMS issue for Freedom Mobile customers
- general UI improvements
- added links to Ooma's sensor hardware shop

Nov 05
2018
Version 1.14.0

- added ability to collapse consecutive motion sensor logs in Log screen
- added the ability to rename Geofencing mobile phones/devices
- improved prompts for Geofencing permissions
- fixed a bug related to calling Ooma customer support from the app help page
- more Butterfleye camera clip view bug fixes
- general Siren UI fixes
- fixed SMS notifications for Rogers carrier users
- fixed mode icons in the Log screen

Sep 19
2018
Version 1.13.2

- made several improvements to live video streaming of Butterfleye cameras within the app
- fixed a bug that caused the app to crash after removing a Butterfleye camera
- added a control to enable/disable emails about disconnected sensors under More > System Settings
- fixed an issue where the swipe animation on the dashboard caused unwanted mode switches on some phones
- Action Center user interface improvements
- fixed a bug related to loading the video library for Butterfleye cameras

Aug 06
2018
Version 1.11.2

- fixed an issue with playing Butterfleye camera video clips from the Log screen

Aug 02
2018
Version 1.11.1

- added support for new Ooma Siren device (beta)
- added support for Ooma Butterfleye camera integration (beta)
- for users that have an Ooma Siren, added new Action Center interface

Jul 17
2018
Version 1.10.4

- added UI support for the new "Off" mode
- updated customer support phone number
- added ability to enable/disable reminders to replace sensor batteries
- general UI fixes

Jun 10
2018
Version 1.8.5

- critical Geofencing fixes

May 28
2018
Version 1.8.4

- critical Geofencing fixes

Apr 30
2018
Version 1.8.2

- Geofencing-related fixes. Additional fixes are on the way.
- Fixed an issue where some scheduled mode switches during certain times were executing incorrectly.

Apr 15
2018
Version 1.8.1

- Geofencing-related fixes; additional fixes on the way
- fixed a bug where users could not schedule mode switches during certain times
- fixed a bug where scheduled mode switches during certain times were not displaying
- general UI fixes

Mar 01
2018
Version 1.7.2

- fixed an issue where the app was crashing for some users using Android 5.0
- fixed a typo on the Notification Settings screen for motion sensors that made notification configuration confusing
- added improvements to the Geofencing setup flow

Feb 21
2018
Version 1.7.1

- added Geofencing (beta), the ability to automatically change modes based on users' GPS locations
- fixed an issue with SMS notifications for MetroPCS users
- general user interface and crash fixes

Dec 08
2017
Version 1.4.1

- added time zone designators to all timestamps in app
- general user interface improvements

Oct 04
2017
Version 1.0.10

- fixed an issue where users' Home Security apps weren't auto-updating when new versions are released
- added some general user interface improvements

Aug 20
2017
Version 1.0

- fixed issue where some Android 7 users were unable to add notification contacts
- added ability to turn off system notifications, such as mode switch notifications
- added ability to turn off tamper notifications for individual sensors
- added Ting as an SMS carrier

Apr 05
2017
Version 1.0_alpha

- fixed an issue related to Daylight Saving Time
- general UI improvements

Click to see more