Jobs at Apptopia - Sales
Customer Success Manager
Apptopia is a mobile data company. We sell a SaaS product to help drive better, data driven, decision making for any & all mobile stakeholders (i.e. brands, publishers, ad networks, investors, etc.).
Apptopia’s mobile intelligence (SaaS) platform supports a broad range of customers that includes some of the coolest (and largest) game publishers and other mobile-first companies, to companies in industries such as banks and finance, telcos, retail and tech. Apptopia’s platform provides a wide breadth of intelligence data about every mobile app publisher in the global app economy our customers use to make better informed decisions about their business.
We are a small and growing team looking for CSM candidates that love new technology, crave a challenge, are hungry, passionate, and flourish in an autonomous / fast paced environment. We build great product fast, and we work directly with our clients to address their needs head on.
You will become an expert in providing informative, helpful and simple solutions to your customers. As a CSM, you will need to understand your clients needs and how Apptopia can help them meet their goals. As Apptopia launches new products, you will be the expert who recommends these products to the appropriate customers. Furthermore, you will be responsible for reducing churn and implementing strategies to lessen risks. Your key metrics for success as a CSM will be the retention of customers (renewals) and expansion of revenue from your assigned accounts (upsells).
This position will allow you to have a direct impact on the future of Apptopia. You will help shape our product by recommending improvements based on your clients’ feedback and demands coming from the marketplace.
In this role you will: Ideal candidates will have: Ideal candidates should be: Apptopia offers:
Ideal candidates will have: Ideal candidates should be: Apptopia offers:
Ideal candidates should be: Apptopia offers:
We provide highly accurate data and intelligence on the mobile app industry by estimating downloads, revenues, and active users for every mobile app in every world. We also provide deep SDK analysis and recognition. Our actionable app store data and intuitive business intelligence tool helps companies like Facebook, Visa, & Lyft make more informed decisions.