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Description

Check in on your home from anywhere in the world with the Neos SmartHome app and control all of your Neos devices and services in one place.

Never forget to set your security system again with our apps’ clever auto-arming feature, that arms your system automatically when you leave home. Receive notifications directly to your smartphone if any of your devices picks up unusual activity, from motion detected through your Neos SmartCam and motion sensor devices to the humidity getting too high on your Smart Leak device. Relax, Neos has you covered.

As standard, the Neos SmartHome app brings you:

Instant alerts when your devices detect something unusual

Easy in-app set up

Auto-Arming

In-app support chat function

14-day Cloud storage and 12-second clips

View live 1080p HD clips

Works with Alexa

Temperature and humidity range setting

Battery life indicator


Want to supercharge your app?

With Neos Boost get access to advanced features, including:

5x longer clips

Up to 12 hours of recording time per day

Set personalised Activity Zones

Set specific Security Schedules


Upgrade to Neos Boost for just £2.49 per month.


Who are Neos?

We love smart home technology, but we don’t like the price tag often attached to the latest tech innovations. We believe that everyone should be able to afford the sense of reassurance that smart home technology can provide.

We work with innovators and best in-class manufacturers who share our mission and values to create high-quality, easy to use products that are big on features and small on price. We provide our smart tech solutions to business around the globe to help more people protect the places that matter most to them.

Interested in getting some Neos devices?

Visit ​shop.neos.co.uk

Neos Boost Terms of Use can be found at https://neos.co.uk/wp-content/uploads/2019/07/Boost-Terms-and-Conditions-.pdf

Google Play Store Category:

Primary: Applications

Secondary: House & Home

Google Play

Privacy Policy

Total Ratings

1.3K
5
560
4
210
3
190
2
150
1
230

Screenshots

Neos SmartHome screenshot 1Neos SmartHome screenshot 2Neos SmartHome screenshot 3Neos SmartHome screenshot 4Neos SmartHome screenshot 5Neos SmartHome screenshot 6

Version History

Launched Jan 25, 2019 (almost 2 years ago).

Releasing new versions every 22 days, on average.

Nov 01
2020
(Current)
Version 3.12.0

In this latest update we have aimed to improve your overall experience of the app through minor bug fixes and enhancements, including a new device settings tab in the main settings menu that allows you to configure all of your devices.

Nov 01
2020
Version 3.11.0

In this latest update we have aimed to improve your overall experience of the app through minor bug fixes including an issue where the camera sensitivity settings were saved in an inverse state.

Oct 12
2020
Version 3.10.0

In this latest update we have aimed to improve your overall experience of the app through minor bug fixes and enhancements, including the addition of the SmartCam function buttons when viewing the camera livestream in landscape mode.

Oct 04
2020
Version 3.8.3

In this latest update we have aimed to improve your overall experience of the app through some minor bug fixes.

Sep 01
2020
Version 3.7.3

This update fixes an issue where new customers were not able to complete the registration process through email verification

Aug 11
2020
Version 3.7.0

In this latest version we introduce our new Smart Motion and Smart Leak kits. We have also aimed to improve your overall experience of the app through bug fixes and enhancements, including:
- Tapping on a notification for a sense kit device takes you through to the feed screen for that device
- Default temperature threshold of the Smart Leak sensor has been updated to 10-23c
- Default humidity threshold of the Smart Leak sensor has been updated to 30-70%
- Biometrics implementation

Jul 29
2020
Version 3.6.0

In this latest version we introduce our new Smart Motion and Smart Leak kits. We have also aimed to improve your overall experience of the app through bug fixes and enhancements, including:
- revised device setting screens and alignment throughout the app
- refined visual contrast in select screens for clearer user interaction

Jul 14
2020
Version 3.5.3

This update includes overall performance improvements and bug fixes for optimised user experience.

Jul 02
2020
Version 3.4.1

This update fixes an issue with the Intercom chat and support functionality

Jun 01
2020
Version 3.2.1

This update includes overall performance improvements for optimised user experience.

Jun 01
2020
Version Varies with device

This update includes overall performance improvements and bug fixes for optimised user experience, including:
- Ensuring security scheduling disarms the app
- Home address changes now save as intended
- Scheduled arming and manual time zone update work correctly in unison
- No longer seeing that Boost is active in another home when there is only one home
- Fixed activity zone blackout issue
- Fixed crash on displaying subscription end date on devices with Android 6 or lower

Feb 25
2020
Version 3.1.2

Fixed an issue relating to location services permissions to support Neos geofencing functionality.

Feb 23
2020
Version 3.1.1

Dec 18
2019
Version 3.0.1

Alongside the usual performance improvements and general bug fixes, this update includes:

• Faster app loading time
• Improved firmware update flow
• Improved customer support flow
• Various stability improvements for optimised user experience

Oct 27
2019
Version 2.6.5

Alongside usual performance improvements and general bug fixes, this update:
- Fixes an issue that prevented you from updating your camera firmware
- Improved app's data usage
- Fixes around Activity Zones UI
- Fixed an issue with the camera stream buttons not responding
- Fixed never ending loading spinners on some screens

Oct 09
2019
Version 2.6.3

In this release we've fixed issues you've been reporting with Neos Boost, notably:
• Activity Zones are now fixed
• Issues with payments now fixed

With Neos Boost get access to advanced features, including:
• 5x longer clips
• Up to 12 hours of recording time per day
• Set personalised Activity Zones
• Set specific Security Schedules
• Covers up to three cameras

Oct 02
2019
Version 2.6.2

In this release we've fixed issues you've been reporting with Neos Boost, notably:
• Activity Zones are now fixed
• Issues with payments now fixed

With Neos Boost get access to advanced features, including:
• 5x longer clips
• Up to 12 hours of recording time per day
• Set personalised Activity Zones
• Set specific Security Schedules
• Covers up to three cameras

Sep 23
2019
Version 2.6.0

Want to supercharge your app?
With Neos Boost get access to advanced features, including:
• 5x longer clips
• Up to 12 hours of recording time per day
• Set personalised Activity Zones
• Set specific Security Schedules
• Covers up to three cameras

Sep 01
2019
Version 2.5.6

This update allows insurance customers to view their policy and connect their tech.
We'd love to hear what you like about it. Just in-app message us any feedback you may have!

Aug 04
2019
Version 2.5.5

We've fixed a couple of issues that caused the live stream loading bar to stick. This version also

• Improves connectivity to your camera
• Improves saving media to your gallery
• Keeps the screen on when viewing a stream

We'd love to hear what you like about it. Just in-app message us any feedback you may have!

Jul 25
2019
Version 2.5.4

Alongside general bug fixes and performance improvements this release

• Improves connectivity to your camera
• Improves saving media to your gallery
• Keeps the screen on when viewing a stream

We'd love to hear what you like about it. Just in-app message us any feedback you may have!

Jul 07
2019
Version 2.5.3

Alongside crash fixes and performance improvements this release

• Introduces a brand new way of navigating your clips
• Adds pull to refresh on the dashboard
• Streamlined the way the app communicates with your devices for quicker updates

We'd love to hear what you like about it. Just in-app message us any feedback you may have!

Jul 03
2019
Version 2.5.2

Alongside general bug fixes and performance improvements this release

• Introduces a brand new way of navigating your clips
• Adds pull to refresh on the dashboard
• Streamlined the way the app communicates with your devices for quicker updates

We'd love to hear what you like about it. Just in-app message us any feedback you may have!

Jun 23
2019
Version 2.5.1

Alongside general bug fixes and performance improvements:

• You no longer need to give us your address on signup.
• Fixed an issue where your account could have duplicated homes.

We'd love to hear what you like about it. Just in-app message us any feedback you may have!

Jun 13
2019
Version 2.5.0

This update fixes a problem that some users reported playing videos on 4G networks.
We'd love to hear what you like about it. Just in-app message us any feedback you may have!

May 21
2019
Version 2.4.9

This is a quick update that fixes small issues introduced with our last update, sorry about that!
We'd love to hear what you like about it. Just in-app message us any feedback you may have.

May 12
2019
Version 2.4.8

Our team would like to thank you all for the feedback, it's been important in helping us identify and fix issues.

You can now delete clips! Simply swipe the clip in the list then tap the delete button.

Major fixes:
• Camera settings changing unexpectedly
• Auto-arming is now a lot more stable
• Disarmed cameras no longer record
• Snapshot button no longer crashes
• Changing the home no longer crashes

We'd love to hear what you like about it. Just in-app message us any feedback you may have.

Mar 11
2019
Version 2.4.6

This is a quick update that fixes crashes introduced with our last update around recording and camera settings, sorry about that!
We'd love to hear what you like about it. Just in-app message us any feedback you may have.

Mar 03
2019
Version 2.4.5

We've been working hard since the last update improving performance and squashing bugs!

● A phone number is no longer required to register.
● Made improvements to the SmartCam firmware update.
● Fixed a crash with Android 5.
● Made improvements to the location based auto arming.
● Fixed an issue where our in-app message service couldn't connect.

This update also includes general bug fixes and performance improvements. Just in-app message us any feedback you may have.

Jan 24
2019
Version 2.4.4

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