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Description

Hum is a Connected Car and Family Location solution that allows you to stay connected to those you care most about, no matter how far apart you are.

With Hum, you can:

Use the Hum app to locate your family using your phone’s location, in “Groups”, which are only visible to those who have opted to share location within the “Group”.

View real-time location of your family in your private group

Receive real-time push notifications when family arrive or leave destinations through “Groups”

Accept or Deny requests to join a “Group”

Manage your sharing preferences across Individuals and “Groups” at any time

*Privacy of your family is a top concern for us, reveal your location only to people you trust

You can use the Hum App on its own to get life safety tools like phone-based crash response, roadside assistance, find cheap gas near you, share your phone’s location with family and get notified when they reach a location. Or, add a Hum Device and get more features like Auto Health, Vehicle Location, Vehicle based Crash Response, Pinpoint Roadside Assistance, and so much more.

To get the most from the Hum App, visit Hum.com to purchase a Hum+ or HumX System.

Hablas español? Enjoy all of Hum's features, services, and customer support in Spanish.

Find the Hum that’s best for you:

Hum Essentials

Enroll in a free 30-day trial of Hum Essentials. Enjoy on-the-go safety essentials, no matter what car you’re in, including phone-based Crash Response and Roadside Assistance. At the end of your trial, you can continue to access your Safety Score, share your phone’s location with family and have access to Navigation and Local & Travel Discounts.

Hum+

Get Hum Essentials features, plus Vehicle Diagnostics, Speed & Boundary Alerts, Vehicle Location, access to a Mechanics Hotline and more.

HumX

Get the Hum+ features, plus a 4G LTE Wi-Fi Hotspot for up to 10 devices, as well as a Bluetooth Speaker for access to help at the push of a button and the NumberShare feature that allows you to call three of your favorite numbers without using your phone.

Phone Location Permissions:

Phone Location tracking may be turned on or off at any point while using the App for the following features: Location Sharing, Safety Score and Gas Finder

In order to ensure an optimal experience, choose “Always Allow” for Location Permissions. Hum uses your phone’s location and activity sensors to track your activity to provide a Safety Score. To disable tracking of your activity, disable Safety Score in the Menu > Safety Score > Settings.

If Safety Score is disabled, we may continue to use your phone’s location for other features such as Crash Response. To turn off completely, go to your mobile phone settings and disable location.

Choose to enable or disable phone’s location with other Hum users

*Verizon Wireless data plan required for HumX. Verizon Wi-Fi available on select devices. Data usage applies. Coverage not available everywhere; see vzw.com for details.

For more information about Hum’s Privacy Policy: https://www.verizon.com/about/privacy/hum-privacy-policy

For more information about Hum’s Terms of Use:

https://www.hum.com/terms-of-use/

For more information about Hum’s Terms of Service:

https://www.hum.com/terms-of-service/


CONNECT:

Website: hum.com

Buy: hum.com

Facebook: facebook.com/verizon

Twitter: @verizon

Call: 1-800-906-2501

Google Play Store Category:

Primary: Applications

Secondary: Maps & Navigation

Google Play

Privacy Policy

Total Ratings

21K
5
14K
4
3.3K
3
880
2
510
1
3K

Screenshots

Hum Family Locator, Roadside Help, Driver Safety screenshot 1Hum Family Locator, Roadside Help, Driver Safety screenshot 2Hum Family Locator, Roadside Help, Driver Safety screenshot 3Hum Family Locator, Roadside Help, Driver Safety screenshot 4Hum Family Locator, Roadside Help, Driver Safety screenshot 5Hum Family Locator, Roadside Help, Driver Safety screenshot 6Hum Family Locator, Roadside Help, Driver Safety screenshot 7Hum Family Locator, Roadside Help, Driver Safety screenshot 8

Version History

Launched Aug 26, 2015 (over 4 years ago).

Releasing new versions every 19 days, on average.

Jan 27
2020
(Current)
Version 7.014.2004.85

Dec 19
2019
Version 6.123.1951.72

Thanks for using Hum! Explore and enjoy our latest enhancements.
* Delivery Preferences screen can now be accessed from the Notification settings screen, when opened from a notification.

Dec 18
2019
Version 6.122.1950.69

Thanks for using Hum! Explore and enjoy our latest enhancements.
* Random Vehicle locate screen issue fixed! When map is loading, the vehicle locate screen will no longer display a random location for your vehicle.
* Delivery preferences are now accessible when opened from a notification message.

Dec 12
2019
Version 6.113.1947.56

Nov 07
2019
Version 6.111.1945.54

Thanks for using Hum! We hope you enjoy our latest enhancements.

* Users can now access the diagnostics page from push notifications to quickly see alerts
* Handsfree feature can be enabled from the side menu on devices for HumX customers
* ¡Las Preguntas Frecuentes (FAQs) de Google están disponibles en Español!
* Minor bug fixes and other enhancements

Oct 31
2019
Version 6.105.1944.50

Stay on top of your car’s health with the new Appointment Scheduling feature from Hum!

* Book an appointment for vehicle repairs
* Select a certified repair shop of your choice
* Reschedule or cancel an appointment
* Share existing diagnostics with the repair shop
* Even book an appointment for routine maintenance

All this from the convenience of your Hum app!

Oct 29
2019
Version 6.105.1944.49

Stay on top of your car’s health with the new Appointment Scheduling feature from Hum!

* Book an appointment for vehicle repairs
* Select a certified repair shop of your choice
* Reschedule or cancel an appointment
* Share existing diagnostics with the repair shop
* Even book an appointment for routine maintenance

All this from the convenience of your Hum app!

Oct 22
2019
Version 6.103.1943.45

Oct 15
2019
Version 6.102.1942.44

HumX is now the first 4G LTE connected car platform with Google Assistant built-in. You can now ask Google questions related to your Hum service, from the HumX speaker or any Google Assistant-enabled device.
For Hum+ customers, you can also use Google Assistant to get Hum information about your vehicle!
Hum can now notify you about discounts near your Hum equipped vehicle when you park!

Oct 09
2019
Version 6.101.1940.41

Oct 06
2019
Version 6.095.1940.40

Bug Fixes: Squashed bugs related to the app crashing when using maps in Hum.

Sep 24
2019
Version 6.093.1938.38

Thanks for using Hum! We hope you enjoy what our latest version includes.
* Roadside Assistance- We've enhanced the experience to indicate the status of your request. If what you've booked remains pending, we'll advise you to contact Roadside to ensure that help is on the way.
* Auto Health - We've now added a Popular Topics section that provides answers to customer's most asked questions. Also, we are now including a video that will make your journey with Hum even smoother.

Sep 10
2019
Version 6.091.1936.35

Thanks for using Hum! We hope you enjoy what our latest version includes.

* We've made it easier to activate your Hum device and set up your account!
* Roadside Assistance- a more effortless way to get the help you need with just the touch of a finger. Curious about the wait time? Worry no more as Hum now provides you with an up-to-date status of when help will arrive!

Aug 28
2019
Version 6.085.1935.32

Thanks to customer feedback, we restored the vehicle avatar on the map!
We are dedicated to continuous improvement for our users.

Aug 25
2019
Version 6.081.1932.10

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Improved look and feel of diagnostics section - makes it easier to see issues and get help for your car
* Minor bug fixes and enhancements.

Aug 14
2019
Version 6.072.1933.26

Thanks for using Hum! We hope you enjoy our latest version which include(s):
* Improved maps and navigation experience.

Aug 11
2019
Version 6.072.1928.21

Thanks for using Hum! We hope you enjoy our latest version which include(s):
* Improved maps and navigation experience.

Jul 21
2019
Version 6.071.1928.21

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Minor bug fixes and enhancements.

Jul 01
2019
Version 6.062.1927.21

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Minor bug fixes and enhancements.

Jun 18
2019
Version 6.061.1923.19

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Minor bug fixes and enhancements.

Jun 05
2019
Version 6.052.1923.18

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Minor bug fixes and enhancements.

May 22
2019
Version 6.051.1921.13

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Minor bug fixes and enhancements.

Apr 23
2019
Version 6.042.1916.5

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Minor bug fixes and enhancements.
* Fuel Analytics Enhancements

Apr 08
2019
Version 6.041.1915.1

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Minor bug fixes and enhancements.
* You can now have the peace of mind in towing your vehicle to a Repair pal shops with certified mechanics on site.

Mar 24
2019
Version 6.032.1912.4

Thanks for using Hum! We hope you enjoy our latest version that includes:

* Minor bug fixes and enhancements.

Mar 12
2019
Version 6.031.1910.18

Thanks for using Hum! We hope you enjoy our latest version that includes:

* The ability to create groups and share your location with family by easily accessing your phone's contact list
* Minor bug fixes and enhancements

Mar 03
2019
Version 6.022.1909.10

Thanks for using Hum! We hope you enjoy our latest version that includes:
* Newly redesigned dashboard
* Within our Discounts section, users can report if a merchant is closed or no longer honoring an offer.

Feb 14
2019
Version 6.021.1907.23

Thanks for using Hum! We hope you enjoy our latest version that includes:

* Gas finder feature enhancements

Jan 27
2019
Version 6.012.1904.12

Thanks for using Hum! We hope you enjoy our latest version that includes enhancements to our Discounts feature, allowing you to:

* Easily search for special offers near your location.
* Favorite the stores that interest you the most.

Jan 16
2019
Version 6.011.1902.8

Thanks for using Hum! We hope you enjoy our latest version that includes:

* Easier check-ins and quick actions to invite members to join your private group for Location Sharing
* Improvements to easily search for certified repair local shops based on zip code

Dec 19
2018
Version 5.121.1851.6

* Minor bug fixes and Enhancements

Dec 16
2018
Version 5.121.1851.3

* Minor bug fixes and Enhancements

Dec 04
2018
Version 5.112.1848.11

NEW! Try Hum Essentials for a free 30-day trial. This new tier of the Hum product family offers the tools you need to help keep you safe on the road, whether in your car or anyone else’s. Have peace of mind with phone based Crash Response, get Pinpoint Roadside Assistance when you need it, and share your location with friends and family.

Nov 19
2018
Version 5.111.1846.3

Hum+ and HumX users can now switch their Hum Reader to new vehicle.
¿Hablas español? So does your Hum App. Enjoy all of Hum's features, services, and customer support in Spanish.

Nov 07
2018
Version 5.103.1845.2

* Minor bug fixes and Enhancements

Nov 04
2018
Version 5.103.1843.5

* Minor bug fixes and Enhancements

Oct 10
2018
Version 5.101.1841.1

* Allow Hum to provide Discounts Near You.
* Improvements to provide better cost estimates and peace-of-mind with certified repair local shops

Oct 03
2018
Version 5.092.1839.1

* Addition of a Primary Driver Contact, allowing users without a Hum Speaker to receive emergency services in the event a crash is detected.

Sep 12
2018
Version 5.091.1836.4

* Gas Finder: Fill'er up with savings! Hum will find gas stations near you and list their fuel prices.
* Driving History w/ Maps: Trips are now shown for Hum+ and HumX users.
* Roadside Assistance: Added flexibility while requesting Roadside Assistance

Aug 28
2018
Version 5.082.1834.1

* Location Sharing Enhancements

Aug 12
2018
Version 5.081.1832.2

Location Sharing Enhancements

Jul 30
2018
Version 5.072.1830.2

- Try Hum's new Location Sharing feature. Stay connected with your family and friends by knowing where they are, receive automated check-in notifications, and tell others you're on the way by sharing your ETA.
- Service activation enhancements

Jul 15
2018
Version 5.071.1828.4

* Minor bug fixes and Enhancements

Jun 27
2018
Version 5.062.1821.4

Change Log:
* WiFi Usability Enhancements.
* Account and Safety Score User Profile Enhancements.
* App now available in Spanish.

Jun 17
2018
Version 5.061.1824.2

Change Log:
* Minor bug fixes and Enhancements

Jun 05
2018
Version 5.053.1823.7

Change Log:
* Bug fixes in navigation, number share and driving history

Jun 03
2018
Version 5.053.1822.5

Change Log:
* Minor bug fixes and Enhancements

May 21
2018
Version 5.052.1819.6

Minor Safety Score enhancements

Apr 23
2018
Version 5.042.1816.6

Change Log:
* Minor bug fixes and Enhancements
* Introducing NumberShare - one more way to stay connected on the go! Set up NumberShare to take and make calls up to 3 of your favorite contacts.

Apr 02
2018
Version 5.032.1810.2

- See how your Safety Score ranks relative to the Hum community average.
- You can mark a trip as "Passenger" if you are not the driver, and your Safety Score will not be affected.

Mar 06
2018
Version 5.031.1810.3

- You now have the ability to upgrade by purchasing a Hum+ device from within the Hum application. Visit Menu→Shop Hum
- Minor bug fixes and enhancements

Feb 25
2018
Version 5.022.188.1

- Minor UX enhancements.

Feb 11
2018
Version 5.021.186.1

- Gain insight into your vehicle by exploring common diagnostic alerts!

Jan 30
2018
Version 5.012.184.1

- Minor bug fixes and enhancements.

Jan 17
2018
Version 5.011.182.3

- Simplified sign-up process
- Minor bug fixes and enhancements

Dec 17
2017
Version 4.121.1750.2

- Minor bug fixes and enhancements.

Dec 03
2017
Version 4.112.1748.6

- Minor bug fixes and enhancements.

Nov 20
2017
Version 4.111.1747.1

- Vehicle Location supports a single view for all vehicles on your account.
- Set up automated maintenance reminders based on your manufacturer's recommendation. View under Autohealth and Maintenance Reminders section. Supports most vehicles.
- Compare your score with friends and family with the new Safety Score Leaderboard. See who has the best score.
- HumX subscribers can now extend Wi-Fi for an additional 60 minutes after the vehicle is turned off.
- Minor bug fixes and enhancements.

Nov 19
2017
Version 4.111.1746.6

- Vehicle Location supports a single view for all vehicles on your account.
- Set up automated maintenance reminders based on your manufacturer's recommendation. View under Autohealth and Maintenance Reminders section. Supports most vehicles.
- Compare your score with friends and family with the new Safety Score Leaderboard. See who has the best score.
- HumX subscribers can now extend Wi-Fi for an additional 60 minutes after the vehicle is turned off.
- Minor bug fixes and enhancements.

Oct 24
2017
Version 4.102.1743.5

- Speed Alert - Now get audio speed limit alerts when using navigation mode
- Minor bug fixes and enhancements

Oct 13
2017
Version 3.9.1741.10

- Extended Login period
- Tag trips as Business and Export
- Minor bug fixes and enhancements

Aug 28
2017
Version 3.8.1734.5

* Locate vehicle now has its own dashboard card.
* Improvements with locate vehicle experience.
* Improvements with Turn by Turn navigation.
* Improved battery performance.
* Bug fixes.

Jul 30
2017
Version 3.7.1730.8

* Premium dashboard visualization updates
* Improved battery performance
* Updated Safety Scoring – Beta
* Easier to access Maintenance Reminders
* Navigation category search added
* Bug fixes

Jul 06
2017
Version 3.6.1727.2

*Bug Fixes and Improvements.

Jun 27
2017
Version 3.6.1726.13

• Performance improvements when locating the vehicle.
• Real-time traffic updates while in navigation route.

Jun 03
2017
Version 3.5.1722.2

- enhancements and fixes for customer reported issues.
- navigation feature improvements.

May 31
2017
Version 3.5.1721.6

• Navigation in Landscape mode.
• Feature Enhancements and minor fixes.

May 01
2017
Version 3.4.1717.12

We’re listening and making changes to the app to improve your experience!
· Have some thoughts or ideas to share? Send us feedback directly from the app!
· Easily turn Safety Score off and on
· Improved zoom functionality in Vehicle Location
· Get Recall Alerts for your car to stay in-the-know
· We’ve removed some steps to make it simpler to register your mobile device
· Take a tour of your Hum features in the Help & Support section
· See your speed and the posted speed limit* in Navigation

Mar 31
2017
Version 3.3.1713.4

* NEW Look and Feel: Thank you for all your feedback! We’ve updated the entire app with interface and design improvements
* New Feature: Safety Score analyzes your driving behaviors and offers helpful tips for safer driving on the road
* New Feature: Now you can access turn-by-turn navigation right from the Hum app
* Anyone can get started with Hum today! You don’t need the Hum hardware to take advantage of Safety Score, Navigation, and Discounts!
* Minor bug fixes

Oct 31
2016
Version 2.0.1644.1

*We’ve made enhancements to the existing app features to improve your experience.

Sep 20
2016
Version 2.0.1637.3

*Now you can book travel, hotels, and more at discounted rates via the hum app.
*Activating your hum device just got simpler.
*We’ve made enhancements to the existing app features to improve your experience.

Sep 01
2016
Version 2.0.1635.2

*Activating your hum device just got simpler
*We’ve made enhancements to the existing app features to improve your experience

Jul 20
2016
Version 1.9.1628.40

* Performance enhancements
* Bug Fixes.
Mobile device registration is required to secure mobile app access. Login, request registration code and enter. You can modify email/phone from www.customer.hum.com. This step is required only once and added for your security.

Jul 17
2016
Version 1.9.1628.10

• Activating hum just got simpler!
• Performance enhancements
Mobile device registration is required to secure mobile app access. Login, request registration code and enter. You can modify email/phone from www.customer.hum.com. This step is required only once and added for your security.

May 16
2016
Version 1.8.1619.2

• Performance enhancements.
• Pinpoint roadside assistance enhancement – Need a tow? Got a flat tire? You can now request help from the hum app.
Mobile device registration is required to secure mobile app access. Login, request registration code and enter. You can modify email/phone from hum.com customer portal. This step is required only once and added for your security.

Apr 17
2016
Version 1.7.1615.3

Mar 20
2016
Version 1.6.1611.3

Mar 04
2016
Version 1.5.1608.12

Feb 24
2016
Version 1.5.1608.4

Feb 13
2016
Version 1.4.1605.5

Dec 23
2015
Version 1.3.1551.06

Nov 24
2015
Version 1.2.1545.02

Oct 22
2015
Version 1.1.1541.02

hum by Verizon is a new product and service that goes in your car. You can quickly plug it into almost any car from 1996 on, and your car instantly has technology that makes it smarter, safer and more connected. Important note: hum works regardless of your wireless carrier.

hum gives you real-time diagnostics, a mechanics hotline, pinpoint roadside, and emergency assistance. Basically, it helps you to prevent problems before they happen, ask an expert a car-related question and get help if you ever need it. hum also gives you a robust suite discounts. And it’s all made possible by Verizon, the strongest, most reliable wireless network.


• Up-To-The-Minute Car Diagnostics
• Pinpoint Roadside and Emergency Assistance*
• Mechanics Hotline for Unbiased Advice
• Parking Assistance Locator
• Stolen Vehicle Location Assistance
• Savings on Travel and Auto Repair*
*Roadside assistance provided by Signature Motor Club, Inc. Automotive discount services not available in all states. Check hum website for details and limitations.

Sep 22
2015
Version 1.1.1538.01

hum by Verizon is a new product and service that goes in your car. You can quickly plug it into almost any car from 1996 on, and your car instantly has technology that makes it smarter, safer and more connected. Important note: hum works regardless of your wireless carrier.

hum gives you real-time diagnostics, a mechanics hotline, pinpoint roadside, and emergency assistance. Basically, it helps you to prevent problems before they happen, ask an expert a car-related question and get help if you ever need it. hum also gives you a robust suite discounts. And it’s all made possible by Verizon, the strongest, most reliable wireless network.


• Up-To-The-Minute Car Diagnostics
• Pinpoint Roadside and Emergency Assistance*
• Mechanics Hotline for Unbiased Advice
• Parking Assistance Locator
• Stolen Vehicle Location Assistance
• Savings on Travel and Auto Repair*
*Roadside assistance provided by Signature Motor Club, Inc. Automotive discount services not available in all states. Check hum website for details and limitations.

Aug 26
2015
Version 1.0.1532.16.PROD

hum by Verizon is a new product and service that goes in your car. You can quickly plug it into almost any car from 1996 on, and your car instantly has technology that makes it smarter, safer and more connected. Important note: hum works regardless of your wireless carrier.

hum gives you real-time diagnostics, a mechanics hotline, pinpoint roadside, and emergency assistance. Basically, it helps you to prevent problems before they happen, ask an expert a car-related question and get help if you ever need it. hum also gives you a robust suite discounts. And it’s all made possible by Verizon, the strongest, most reliable wireless network.


• Up-To-The-Minute Car Diagnostics
• Pinpoint Roadside and Emergency Assistance*
• Mechanics Hotline for Unbiased Advice
• Parking Assistance Locator
• Stolen Vehicle Location Assistance
• Savings on Travel and Auto Repair*
*Roadside assistance provided by Signature Motor Club, Inc. Automotive discount services not available in all states. Check hum website for details and limitations.

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