About & Pics

Description

Consult with a U.S. board certified, licensed and credentialed Doctor via video chat or phone on a mobile device, laptop, or tablet.

Horizon Blue Cross Blue Shield of New Jersey is making it easier for you to stay in control of your health. With Horizon CareOnlineSM, you can video chat with a licensed doctor 24 hours a day, seven days a week - no appointment needed!

Horizon BCBSNJ works with American Well, a leader in telemedicine, to bring you care that is:

• Dependable: 24/7/365 access
• Flexible: Doctors who can meet your needs
• Convenient: No appointment needed, and ePrescriptions can be provided if you need one1
• Confidential: Private and secure; compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)


With Horizon CareOnline, you can be treated for symptoms and conditions such as:

• Abdominal pain
• Colds
• Ear infections
• Flu
• Fever
• Rash
• Sinusitis
• And more


Clinical services for Horizon CareOnline are provided by doctors who:

• Are U.S. board certified, licensed and credentialed
• Average 15 years’ experience in primary and urgent care
• Are rated by other patients


You can search each doctor’s profile and select the doctor that best meets your needs. Once you are enrolled, you can visit with a Horizon CareOnline doctor when:

• Your doctor’s office is closed
• You feel too sick to drive
• You are traveling and need medical care


This service is offered as a convenience and does not replace your relationship with your Primary Care Physician or personal doctor.

Telemedicine is available in most states, except for a few that either don’t allow it or don’t allow doctors to write ePrescriptions. To learn what applies in each state, visit: http://info.americanwell.com/where-can-I-see-a-doctor-online.

Horizon Blue Cross and Blue Shield of New Jersey is an independent licensee of the Blue Cross and Blue Shield Association. Horizon CareOnline is a service mark of Horizon Blue Cross Blue Shield of New Jersey. American Well is an independent company that supports Horizon Blue Cross Blue Shield of New Jersey in the administration of telemedicine services.

 Free in Google Play

Screenshots

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Version History

Launched Jan 03, 2017 (about 2 years ago).

Releasing new versions every 2 months, on average.

Jan 01
2019
(Current)
Version 11.1.3.003_01

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Nov 18
2018
Version 11.1.0.042_09

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Sep 09
2018
Version 11.0.0.009_03

We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account

Jun 28
2018
Version 10.4.1.018_06

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Apr 08
2018
Version 10.4.1.000_00

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Feb 04
2018
Version 10.3.1.010_02

We continue to improve the patient experience with these new features:

• Patients that are waiting for a provider can now be offered to transfer to a more available provider. This feature will reach out to providers to see the patient sooner

• You can now edit your account & payment information via My Account and Settings, respectively

• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile

Jan 04
2018
Version 10.2.1.021_04

We continue to improve the patient experience with these new features:
• Patients that are waiting for a provider can now be offered to transfer to a more available provider. This feature will reach out to providers to see the patient sooner
• You can now edit your account & payment information via My Account and Settings, respectively
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile

Nov 05
2017
Version 10.1.2.005_01

We continue to improve the patient experience with these new features:
• Now when patients are browsing practices they will have more visibility into provider costs. This update lets patients compare services without needing to open a provider’s profile
• With the introduction of more specialty practices, updates have been made to improve the patient experience when accessing these services

Oct 01
2017
Version 10.0.2.005_01

We continue to improve the patient experience with these new features:
• Patients can now find the type of care or provider they may need more efficiently and quickly.
• Patients can now navigate available services by category and subcategory, filter views of services that offer on demand visits or scheduled appointments, and search for specific providers and/or services.
• Patients can immediately and seamlessly be transferred to another provider, if a follow-up visit is necessary.

Jul 13
2017
Version 9.5.0.030_06

We continue to improve the patient experience with these new features:
· Users can now opt into receive a text reminder for any scheduled visits.
· While in a provider’s waiting room, now you can minimize the app and our system will remind you to return to the app when the visit is ready to begin.

Apr 24
2017
Version 9.4.1.005_01

Thank you for using our app! To make our app better for you, we bring updates to the App Store regularly.
Every update of our app includes improvements for speed and reliability. As new features become available, we'll update the app to improve your experience.

Jan 18
2017
Version 9.3.0.035_07

We continue to improve the patient experience with these new features:
· Our system now keeps a record of a patients’ pre-visit information. This enhancement will improve the user’s overall experience and allow the patient to see a doctor more quickly.

Jan 03
2017
Version 9.2.1.015_03

Previous 3 versions
5

Total Ratings

5
4
4
1
3
0
2
0
1
0
67

Total Ratings

5
53
4
9
3
1
2
1
1
3