About & Pics

Description

Blue CareOnDemand

BCBS of SC and BlueChoice HealthPlan SC members can see a doctor when and where they want on a phone or tablet. It’s the easy, fast way to get health care 24/7 with no appointment. Choose doctors who are U.S. board certified with an average of 10-15 years in practice, with many in S.C.

SAFE AND EASY

Use a credit card for an easy, low-cost payment based on your BlueCross BlueShield of South Carolina or BlueChoice HealthPlan insurance benefits. Telehealth through Blue CareOnDemand is also safe and secure, with your privacy as our priority. Your visit with a Blue CareOnDemand doctor complies with HIPAA. Your entire telemedicine visit and credit card transaction is secure, and your personal information is protected.

URGENT CARE

Don’t wait until a doctor’s office is open or can “fit you in.” Choose the time and place that works for you. Use Blue CareOnDemand for many of the same reasons that would normally send you to a clinic or doctor’s office — but without the hassles of travel time, crowded waiting rooms and restrictive office hours:
· Fever
· Sore throat
· Cough
· Flu, cold
· Bronchitis
· Sinus infection
· Respiratory infection
· Urinary tract infection
· Vomiting, diarrhea
· Stomach ache
· Pinkeye
· Sprains and strains
· Headache

Blue CareOnDemand doctors will access your symptoms using live video and audio chat. These virtual office visits allow the doctor to interact with you to diagnose your illness or injury, suggest follow-up and even prescribe medicine, when appropriate.

HIGH PRAISE, HIGH QUALITY

Blue CareOnDemand uses a platform created by doctors that was named the most popular consumer telehealth app worldwide in 2014, according to App Annie, and the first telehealth service awarded accreditation by The American Telemedicine Association.

Get Ready to Get Well

Download Blue CareOnDemand now. Even if you’re not sick or hurt right now, don’t wait to register as a new user. As easy as it is to use Blue CareOnDemand, setting up your profile now will make your doctor’s visit go even faster later, when you really need it. So you can get on with your life and your health … in a hurry.

BlueCross® BlueShield® of South Carolina and BlueChoice® HealthPlan of South Carolina are independent licensees of the Blue Cross and Blue Shield Association. American Well is an independent company that offers hosting and software services on behalf of your health plan.

 Free in Google Play

Screenshots

Blue CareOnDemand – See a Doctor Online screenshot 1Blue CareOnDemand – See a Doctor Online screenshot 2Blue CareOnDemand – See a Doctor Online screenshot 3Blue CareOnDemand – See a Doctor Online screenshot 4Blue CareOnDemand – See a Doctor Online screenshot 5Blue CareOnDemand – See a Doctor Online screenshot 6Blue CareOnDemand – See a Doctor Online screenshot 7Blue CareOnDemand – See a Doctor Online screenshot 8Blue CareOnDemand – See a Doctor Online screenshot 9Blue CareOnDemand – See a Doctor Online screenshot 10Blue CareOnDemand – See a Doctor Online screenshot 11Blue CareOnDemand – See a Doctor Online screenshot 12Blue CareOnDemand – See a Doctor Online screenshot 13Blue CareOnDemand – See a Doctor Online screenshot 14Blue CareOnDemand – See a Doctor Online screenshot 15

Version History

Launched Jan 12, 2016 (about 3 years ago).

Releasing new versions every 2 months, on average.

Nov 25
2018
(Current)
Version 11.1.0.042_09

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Sep 05
2018
Version 11.0.0.009_03

We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account

Jun 28
2018
Version 10.4.1.015_05

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Apr 08
2018
Version 10.4.1.000_00

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Feb 05
2018
Version 10.3.1.010_02

We continue to improve the patient experience with these new features:

• Patients that are waiting for a provider can now be offered to transfer to a more available provider. This feature will reach out to providers to see the patient sooner

• You can now edit your account & payment information via My Account and Settings, respectively

• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile

Dec 17
2017
Version 10.2.1.020_04

We continue to improve the patient experience with these new features:
• Patients that are waiting for a provider can now be offered to transfer to a more available provider. This feature will reach out to providers to see the patient sooner
• You can now edit your account & payment information via My Account and Settings, respectively
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile

Oct 30
2017
Version 10.1.2.005_01

We continue to improve the patient experience with these new features:
• Now when patients are browsing practices they will have more visibility into provider costs. This update lets patients compare services without needing to open a provider’s profile
• With the introduction of more specialty practices, updates have been made to improve the patient experience when accessing these services

Sep 19
2017
Version 10.0.2.005_01

We continue to improve the patient experience with these new features:
• Patients can now find the type of care or provider they may need more efficiently and quickly.
• Patients can now navigate available services by category and subcategory, filter views of services that offer on demand visits or scheduled appointments, and search for specific providers and/or services.
• Patients can immediately and seamlessly be transferred to another provider, if a follow-up visit is necessary.

Jul 12
2017
Version 9.5.0.030_06

We continue to improve the patient experience with these new features:
· Our system now ensures that your account and system are ready for your appointment – providing an ideal experience for both patient and provider.
· Users can now opt into receive a text reminder for any scheduled visits.
· While in a provider’s waiting room, now you can minimize the app and our system will remind you to return to the app when the visit is ready to begin.

May 01
2017
Version 9.4.1.005_01

Thank you for using our app! To make our app better for you, we bring updates to the App Store regularly.
Every update of our app includes improvements for speed and reliability. As new features become available, we'll update the app to improve your experience.

Jan 19
2017
Version 9.3.0.035_07

We continue to improve the patient experience with these new features:
· Our system now keeps a record of a patients’ pre-visit information. This enhancement will improve the user’s overall experience and allow the patient to see a doctor more quickly.

Nov 14
2016
Version 9.2.1.015_03

We continue to improve the patient experience with these new features:
• Parents can now share a child’s account, making it possible for either parent to have a visit on their child’s behalf.
• Users now have the option to share multiple photos during their video visit with a provider.
• Better and faster video handling.

Aug 15
2016
Version 9.1.0.050_10

We continue to improve the patient experience with this new feature:
• Seeing a doctor has never been quicker. Now you can choose to see the first available provider and start your visit right away.

Jun 17
2016
Version 9.1.0.035_07

We continue to improve the patient experience with this new feature:
• Seeing a doctor has never been quicker. Now you can choose to see the first available provider and start your visit right away.

Jun 14
2016
Version 9.1.0.030_06

May 10
2016
Version 9.0.0.015_03

Mar 24
2016
Version 8.4.0.010_02

Jan 12
2016
Version 8.3.0.040_08

Previous 3 versions
34

Total Ratings

5
30
4
2
3
1
2
0
1
1
280

Total Ratings

5
230
4
18
3
7
2
7
1
19