About & Pics

Description

See a U.S. board certified doctor or licensed therapist from virtually anywhere.

If you’re a member of Blue Cross® Blue Shield® of Michigan or Blue Care Network, just download the Blue Cross Online VisitsSM app to get started.

Having a visit couldn’t be easier. Once you register for an account, you can connect with doctors or therapists wherever it’s convenient for you: at home, in the office or even while traveling.

ONLINE HEALTH CARE OPTIONS

Depending on your plan, you can see a telehealth practitioner for medical, therapy or psychiatry services.

Medical services

Online doctors are available 24/7 for minor symptoms like sore throats and stuffy noses.
If they determine that you need a prescription, they can send one to your nearest pharmacy. They can also send visit notes to your primary care physician at your request.
All of our telemedicine doctors are U.S. board certified.
Therapy services

See a doctoral-level psychologist or a master’s-level therapist by appointment.
Therapists include clinical social workers, marriage and family therapists, and professional counselors.
All are trained in prevention and treatment techniques specific to telemedicine.
Psychiatry services

Our psychiatrists are online doctors who are also U.S. board certified.
They’re available by appointment and are capable of treating a variety of behavioral health conditions.
They can prescribe medications and work with you to manage them, too, if you need it.
For members of Blue Cross Blue Shield of Michigan and Blue Care Network, the convenience of online health care is at your fingertips.

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Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits for Blue Cross Blue Shield of Michigan and Blue Care Network members.

© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

 Free in Google Play

Screenshots

BCBSM Online Visits screenshot 1BCBSM Online Visits screenshot 2BCBSM Online Visits screenshot 3BCBSM Online Visits screenshot 4BCBSM Online Visits screenshot 5BCBSM Online Visits screenshot 6BCBSM Online Visits screenshot 7BCBSM Online Visits screenshot 8BCBSM Online Visits screenshot 9BCBSM Online Visits screenshot 10BCBSM Online Visits screenshot 11BCBSM Online Visits screenshot 12

Version History

Launched Dec 29, 2017 (about 1 year ago).

Releasing new versions every 2 months, on average.

Nov 19
2018
(Current)
Version 11.1.0.042_09

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Sep 05
2018
Version 11.0.0.009_03

We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account

Jun 28
2018
Version 10.4.1.015_05

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Apr 04
2018
Version 10.4.1.000_00

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Feb 04
2018
Version 10.3.1.010_02

We continue to improve the patient experience with these new features:

• Patients that are waiting for a provider can now be offered to transfer to a more available provider. This feature will reach out to providers to see the patient sooner

• You can now edit your account & payment information via My Account and Settings, respectively

• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile

Dec 28
2017
Version 10.2.1.020_04

We continue to improve the patient experience with these new features:
• Patients that are waiting for a provider can now be offered to transfer to a more available provider. This feature will reach out to providers to see the patient sooner
• You can now edit your account & payment information via My Account and Settings, respectively
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile

Previous 3 versions
56

Total Ratings

5
52
4
2
3
1
2
0
1
1
320

Total Ratings

5
300
4
18
3
2
2
1
1
3