About & Pics

Description

The doctor will see you – anywhere, anytime! With BlueCare, a telemedicine service of Blue Cross and Blue Shield of Louisiana, you can see a doctor online 24/7, without having to take time off from work or school.

The BlueCare App lets you:
• See doctors from your phone or tablet when you need to – no appointments required
• Save time and money by skipping trips to the ER or urgent care
• Easily get help for non-emergency illnesses like sinus infections, minor stomach trouble, allergies, rashes, bladder infections or the common cold
• Get a prescription or ask questions about your medication
• Choose from a list of BlueCare doctors who are online
• Save information from your member ID card on your first visit, so you can automatically log in to see a doctor

BlueCare is powered by American Well, which provides telemedicine services for Blue Cross and Blue Shield of Louisiana and its subsidiaries.

 Free in Google Play

Screenshots

BlueCare screenshot 1BlueCare screenshot 2BlueCare screenshot 3BlueCare screenshot 4BlueCare screenshot 5BlueCare screenshot 6BlueCare screenshot 7BlueCare screenshot 8BlueCare screenshot 9BlueCare screenshot 10BlueCare screenshot 11BlueCare screenshot 12

Version History

Launched Sep 23, 2016 (over 2 years ago).

Releasing new versions every 3 months, on average.

Jan 01
2019
(Current)
Version 11.1.3.003_01

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Nov 14
2018
Version 11.1.0.042_09

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Sep 17
2018
Version 11.0.0.009_03

We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account

Jun 28
2018
Version 10.4.1.015_05

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Oct 30
2017
Version 10.1.2.005_01

We continue to improve the patient experience with these new features:
• Now when patients are browsing practices they will have more visibility into provider costs. This update lets patients compare services without needing to open a provider’s profile
• With the introduction of more specialty practices, updates have been made to improve the patient experience when accessing these services

Sep 20
2017
Version 10.0.2.005_01

We continue to improve the patient experience with these new features:
• Patients can now find the type of care or provider they may need more efficiently and quickly.
• Patients can now navigate available services by category and subcategory, filter views of services that offer on demand visits or scheduled appointments, and search for specific providers and/or services.
• Patients can immediately and seamlessly be transferred to another provider, if a follow-up visit is necessary.

Jul 31
2017
Version 9.5.0.030_06

We continue to improve the patient experience with these new features:
· Our system now ensures that your account and system are ready for your appointment – providing an ideal experience for both patient and provider.
· Users can now opt into receive a text reminder for any scheduled visits.
· While in a provider’s waiting room, now you can minimize the app and our system will remind you to return to the app when the visit is ready to begin.

May 18
2017
Version 9.4.1.005_01

We continue to improve the patient experience with these new features:
· Our system now keeps a record of a patients’ pre-visit information. This enhancement will improve the user’s overall experience and allow the patient to see a doctor more quickly.

Sep 23
2016
Version 9.2.0.035_07

Initial Release

Previous 3 versions
4

Total Ratings

5
3
4
1
3
0
2
0
1
0
43

Total Ratings

5
39
4
2
3
1
2
1
1
0